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4.1 out of 5

"I loved the hotel. The only things that need work are the breakfast and cleaning the shower. We stayed in Room 167. The shower had a couple stray h ... " More

By a verified traveler on Tue 26 Dec 2017

Hotel Description

3-star hotel near Cheshire Children's Museum

In suburbs

Within 2 miles (3 km) of this Keene hotel, you'll find Cheshire Children's Museum and Colonial Theatre. Also, Central Square is within 2 miles (3 km) and Stonewall Farm is within 6 miles (10 km).

Free perks

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, sofa beds

The 122 individually decorated guestrooms offer free WiFi and sofa beds. LCD TVs come with cable channels, and other amenities include balconies or patios and refrigerators.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Dec 22 - Dec 23

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Best Western Plus Keene Hotel ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Keene Hotel

Everyone (9) Couples (1) Family (4)
5 out of 5
Front desk staff was exceptional. Competent, cheerful and helpful.

Posted by on Oct 2, 2019

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5 out of 5

Posted by on Sep 28, 2019

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5 out of 5
Excellent service, pet friendly and clean! We checked in late and the staff was very accommodating and understanding of our kids and pets 😊

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 27, 2019 by Amar

Thank you for taking the time to leave us a review. We are glad to hear that you had a nice experience at our hotel. We hope to see you again in the future.

5 out of 5
Would say again....great location and great front desk staff

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by Dan

Many thanks for your kind words. It was our please to have you stay with us and we look forward to seeing you soon.

3 out of 5
Accommodations were good. Some maintenance issues need attention. 1. Security door entry near Room 175 does not relock after opening. Lever handle stays down so I found the door unlocked every time I returned to the building so it does not prevent non-guests from entering. 2. When I recovered my after it fell under the loveseat/pullout, I found it along with peanuts, potato chips and other debris that has been there for awhile. 3. The electrical outlet behind nightstand is broken. The cord for lamp and charger hub was loose. Potential electrical hazard.

Posted by on Feb 26, 2019

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Comment from Hotel Management

Feb 27, 2019 by Mayur Patel

Thank you for taking the time to write this review on Travelocity. We will be sure to have our engineering team take care of this immediately.

5 out of 5
Nice hotel. Clean well kept. Friendly staff... good breakfast.

Posted by on Jan 27, 2019

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Comment from Hotel Management

Jan 28, 2019 by Mayur Patel

Thank you for taking the time to share your experiences with us on Travelocity!

2 out of 5
The first room had ants crawling on the entertainment center. We were moved, and the next room had an air conditioner that did not cool efficiently. Not to mention hot water had to be fixed twice. The last room had cool air, but bathroom sink had a slow drain.

Posted by on Jul 7, 2018

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Comment from Hotel Management

Jul 11, 2018 by Mayur Patel

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

5 out of 5

Nice roomy hotel

I loved the hotel. The only things that need work are the breakfast and cleaning the shower. We stayed in Room 167. The shower had a couple stray hairs from previous guest. We requested cleaning and the housekeeping service still missed it. The breakfast eggs were powdered and the sausage patties were very greasy. No-one wants to make pancakes or waffles they want these things already out for them to grab and go. Some homefries would be nice.

Posted by , from weymouth, ma on Dec 26, 2017

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Comment from Hotel Management

Dec 28, 2017 by Mayur Patel

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5

Nice hotel. Close to campus and town

Hotel was very nice. Room smelled musty but fresh air helped. The bed was very hard but we managed. We had some very rude neighbors that just ruined our second night but the hotel staff took care of us. Overall we will be back

Posted by on May 1, 2017

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Comment from Hotel Management

May 7, 2017 by Jeremy - Front Office Manager

Thank you for your review. I am glad that things worked out during your stay. We hope to see you again soon!

3 out of 5

Best Western in Keene, NH

Pros: Location
Cons: Water pressure and heating system
Water pressure was extremely low. We changed rooms because of it and a failed toilet. In the future, I will seek different accommodations in Keene.

Posted by on Nov 28, 2015

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Comment from Hotel Management

Aug 18, 2016 by Jeremy - Front Office Manager

Thank you for your review. We have been working in all areas of the hotel to make all out guests feel like they are home. We hope to see you again soon!

About the Best Western Plus Keene Hotel

Location 401 Winchester St, Keene, NH 03431

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Bar/lounge
  • Dining venue

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Best Western Plus Keene Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 2625 square feet (244 square meters) and includes conference space. The business-friendly Best Western Plus Keene Hotel also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free. Smoking is allowed in designated areas at this 3-star Keene hotel.

  • 122 guestrooms or units
  • 2 levels
  • 2625 sq ft of conference space
  • 244 sq m of conference space
  • Breakfast available (free)
  • Dining venue
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Manchester, NH (MHT-Manchester-Boston Regional) (89.6 km / 55.6 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Keene Hotel offers 122 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include sofa beds. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free hot/cold buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Best Western Plus Keene Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Minimum guest age is 21

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Sovereign
  • Best Western Plus Sovereign Hotel
  • Best Western Plus Sovereign Hotel Keene
  • Best Western Plus Sovereign Keene
  • Best Western Sovereign
  • Best Western Sovereign Hotel
  • Best Western Keene
  • Keene Best Western
  • Best Western Plus Keene
  • Best Plus Keene Hotel Keene
  • Best Western Plus Keene Hotel Hotel
  • Best Western Plus Keene Hotel Keene
  • Best Western Plus Keene Hotel Hotel Keene

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://www.travelocity.com/Keene-Hotels-Best-Western-Plus-Keene-Hotel.h15916-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.