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Yokohama Bay Sheraton Hotel & Towers

4.5 star property
4.5-star luxury hotel near Yokohama Museum of Art, connected to a rail/subway station
4.5-star luxury hotel near Yokohama Museum of Art, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Yokohama Bay Sheraton Hotel & Towers

Lobby
Bar (on property)
Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

View in a map
1-3-23 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa-ken, 220-0004
  • Landmark Tower
    ‪2 min drive‬
  • Yokohama Cosmo World
    ‪3 min drive‬
  • Pacifico Yokohama
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Club Room, 2 Twin Beds

  • 495 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 366 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Yokohama

City center retreat .Your stay at this Yokohama City Centre hotel places you within 2 miles (3 km) of Yokohama Museum of Art and Landmark Tower. Pacifico Yokohama and Yokohama Cosmo World are also within 2 miles (3 km).

What's nearby

  • Anpanman Museum - 10 min walk - 0.6 miles
  • Landmark Tower - 2 min drive - 1.3 miles
  • Yokohama Cosmo World - 3 min drive - 1.5 miles
  • Pacifico Yokohama - 3 min drive - 1.3 miles
  • Yokohama Stadium - 3 min drive - 2.4 miles

Getting around

  • Yokohama Station - 4 min walk
  • Shin-Takashima Station - 15 min walk
  • Haneda Airport (HND) - 28 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪COMPASS - ‬2 min walk
  • ‪ウエスト ベイカフェ ヨコハマ (West Bay Cafe Yokohama) - ‬3 min walk
  • ‪タカノフルーツパーラー - ‬6 min walk
  • ‪京都勝牛 - ‬2 min walk

About this property

Yokohama Bay Sheraton Hotel & Towers

4.5-star luxury hotel near Yokohama Museum of Art, connected to a rail/subway station
Yokohama Bay Sheraton Hotel & Towers offers its guests an indoor pool, a hot tub, and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and 12 meeting rooms are available. The luxury Yokohama Bay Sheraton Hotel & Towers also features tour/ticket assistance, coffee/tea in a common area, and concierge services. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4.5-star Yokohama hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 28 levels
  • 7 dining venues
  • Built in 1998
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Yokohama Bay Sheraton Hotel & Towers offers 348 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Languages

English, Japanese

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  • Restaurant
4.7 out of 5, Exceptional, 1,644 reviews
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,900 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,450 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 25-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10280.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2450 for children
  • Self parking fee: JPY 1900 per night (in/out privileges)
  • Rollaway bed fee: JPY 10280.0 per night
  • Facilities fee: JPY 2200 per person, per day and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Yokohama Bay Sheraton Hotel & Towers
Yokohama Bay Sheraton Towers
Yokohama Bay Sheraton Hotel Towers
Yokohama Bay Sheraton & Towers
Yokohama Bay Sheraton Hotel & Towers Hotel
Sheraton Yokohama
Yokohama Bay Sheraton Hotel
Yokohama Sheraton
Yokohama Bay Sheraton Hotel & Towers Yokohama
Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama

Frequently asked questions

How close is Yokohama Bay Sheraton Hotel & Towers to the airport?

Yokohama Bay Sheraton Hotel & Towers is 16.3 mi (28-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Yokohama Bay Sheraton Hotel & Towers?

As of Aug 26, 2025, prices found for a 1-night stay for 2 adults at Yokohama Bay Sheraton Hotel & Towers on Sep 2, 2025 start from $182.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Yokohama Bay Sheraton Hotel & Towers have an airport shuttle?

Airport shuttle services are not available at Yokohama Bay Sheraton Hotel & Towers.

How close is Yokohama Bay Sheraton Hotel & Towers to the beach?

This hotel is 15 mi (35-min drive) from Umino Park.

Does Yokohama Bay Sheraton Hotel & Towers offer free breakfast?

Free breakfast isn’t provided at Yokohama Bay Sheraton Hotel & Towers, but buffet breakfast is offered for a fee of JPY 4900 for adults and JPY 2450 for children. It's available every day from 7:00 AM to 10 AM.

Is there a casino at Yokohama Bay Sheraton Hotel & Towers?

No, there is no casino at this hotel.

What time is check-in at Yokohama Bay Sheraton Hotel & Towers?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Yokohama Bay Sheraton Hotel & Towers?

Free parking is not available at this hotel. Self parking is available for JPY 1900 per night.

Does Yokohama Bay Sheraton Hotel & Towers have a pool?

Yokohama Bay Sheraton Hotel & Towers features an indoor pool.

Does Yokohama Bay Sheraton Hotel & Towers have a restaurant?

There are 7 onsite restaurants, offering options like seafood and ocean views.

Does Yokohama Bay Sheraton Hotel & Towers have a spa?

There are no spa services available at this hotel.

How close is Yokohama Bay Sheraton Hotel & Towers to downtown Yokohama?

Yokohama Bay Sheraton Hotel & Towers is 1.9 mi away from Yokohama.

Yokohama Bay Sheraton Hotel & Towers Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 572 out of 957 reviews
Rating 8 - Good. 290 out of 957 reviews
Rating 6 - Okay. 63 out of 957 reviews
Rating 4 - Poor. 23 out of 957 reviews
Rating 2 - Terrible. 9 out of 957 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Herman

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent location, comfort, and breakfast

Only stayed for one night, before taking the YCAT to Haneda. Hotel was very convenient to last-minute shopping before returning to USA. It was raining but there was all covered walkways from Yokohama station to the hotel, to shopping, and to the YCAT office and terminal. Breakfast was expansive, with made-to-order dishes, dim sum and excellent pastries. Expensive but not a lot more than other places that are not nearly as convenient to transportation.
Stayed 1 night in May 2025

10/10 Excellent

Terance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Club Lounge was amazing!
Stayed 2 nights in Apr 2025

8/10 Good

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and close to trains and subway. Never stayed anywhere before that charged extra to use the pool and workout area.
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

From check in to check out, the staff was amazing and the process was easy. The room was clean and they’re participating in a green initiative: if you skip housekeeping for a day, they issue you a 500¥ coupon for their bakery. I did that and the baked goods were fantastic. The hotel is connected underground to Yokohama station, so it’s easy to travel to other areas as a tourist. From street level, it’s a quick walk across the street via a crosswalk.
Stayed 2 nights in May 2025

10/10 Excellent

RALPH, HONOLULU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

SEOG BONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

georgina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel that had great access to the trains buses and city. We were impressed with every staff member we encountered
Stayed 3 nights in Apr 2025

10/10 Excellent

shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very relaxing. Staff were accommodating and friendly and the club experience was excellent m.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing place. And the breakfast is so delicious and diversified. I recommend this hotel at everyone
Stayed 2 nights in Apr 2025

10/10 Excellent

Yutaka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cole to shopping, restaurants & train station. Hotel is beautiful, nice & helpful staffs.
Stayed 3 nights in Apr 2025

10/10 Excellent

PATRICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful I wholeheartedly recommend
Stayed 5 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

poming

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Ritsuko

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel for any special occasion

I invited my sister to spend year-end to New Year’s celebration with me in Yokohama. We were lucky to be able to find accommodation for this last-minute decision. The location was very convenient for all sorts of entertainment and the hotel staff made our stay extra comfortable.
Stayed 4 nights in Dec 2024

10/10 Excellent

mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As our 1st time in Tokyo, this was a joy to stay here. Staff was polite and helpful, The food options were abundant. The location so close to all transportation but also within walking distance of restaurants. The room was clean and spacious. It was just a super pleasant experience all around!
Stayed 6 nights in Dec 2024

8/10 Good

Sang Ho

Business traveler
Location
Stayed 1 night in Nov 2024

10/10 Excellent

R.

Liked: Cleanliness, staff & service, property conditions & facilities
a very beautiful hotel and still very nice but in certain areas showing its age

10/10 Excellent

Jonathan, Chippenham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Yokohama station for transportation and shopping. Quiet and large rooms
Stayed 1 night in Nov 2024

8/10 Good

Jun

Liked: Cleanliness, staff & service
Good
Stayed 4 nights in Oct 2024

10/10 Excellent

Harry

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect location to all transportation, food and shopping. Highly highly recommend
Stayed 4 nights in Oct 2024