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Oak Ray Serene Garden Hotel

3.0 star property
3-star hotel perfect for exploring Kandy

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Photo gallery for Oak Ray Serene Garden Hotel

Family Suite | Minibar, in-room safe, desk, iron/ironing board
Bar (on property)
Front of property - evening/night
Family Suite | Balcony
Outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
189, Rajapihilla Mawatha, Kandy, 20000
  • Place, Kandy Lake
    ‪5 min walk‬
  • Place, Udawatta Kele Sanctuary
    ‪8 min walk‬
  • Place, Temple of the Tooth
    ‪15 min walk‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, iron/ironing board

Family Suite

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Studio

Family Studio | Minibar, in-room safe, desk, iron/ironing board

Family Studio

  • 409 sq ft
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

About the neighborhood

Kandy

City center stay.You'll find Kandy Lake and Lakeside Adventist Hospital within a 15-minute walk of this Kandy hotel. Also, Malwathu Maha Viharaya is within half a mile (1 km) and Kandy Viewpoint is within 2 miles (3 km).

What's nearby

  • Kandy Lake - 5 min walk - 0.3 miles
  • Udawatta Kele Sanctuary - 8 min walk - 0.5 miles
  • Wales Park - 15 min walk - 0.8 miles
  • Temple of the Tooth - 15 min walk - 0.8 miles
  • Royal Palace of Kandy - 17 min walk - 0.9 miles

Getting around

  • Kandy Railway Station - 10 min drive
  • Bandaranaike Intl. Airport (CMB) - 168 min drive

Restaurants

  • ‪World Of Spice - ‬4 min drive
  • ‪Balaji Dosai - ‬4 min drive
  • ‪Hideout Lounge - ‬8 min walk
  • ‪The Empire Café - ‬4 min drive
  • ‪The Trees Kandy - ‬16 min walk

About this property

Oak Ray Serene Garden Hotel

3-star hotel perfect for exploring Kandy
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and a library are also featured at the business-friendly Oak Ray Serene Garden Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kandy hotel.

  • 33 guestrooms or units
  • Manager's reception (free)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Oak Ray Serene Garden Hotel offers 33 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
  • Laundry
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Library
  • Outdoor pool

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
Information provided by the property may be translated using automated translation tools
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 95.00 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Oak Ray Serene Garden Hotel Kandy
Serene Garden Hotel
Serene Garden Hotel Kandy
Serene Garden Kandy
Oak Ray Serene Garden Kandy
Oak Ray Serene Garden
Oak Ray Serene Hotel Kandy
Oak Ray Serene Garden Hotel Hotel
Oak Ray Serene Garden Hotel Kandy
Oak Ray Serene Garden Hotel Hotel Kandy

Frequently asked questions

How close is Oak Ray Serene Garden Hotel to the airport?

Oak Ray Serene Garden Hotel is 72.3 mi (168-min drive) away from the Bandaranaike Intl. Airport (CMB) airport, the closest popular airport to the property.

Does Oak Ray Serene Garden Hotel have an airport shuttle?

Oak Ray Serene Garden Hotel offers an airport shuttle 24 hours a day, for a charge of USD 95.00 per vehicle, roundtrip.

Does Oak Ray Serene Garden Hotel offer free breakfast?

Free breakfast isn’t provided at Oak Ray Serene Garden Hotel, but buffet breakfast is offered for a fee of USD 10 per person. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Oak Ray Serene Garden Hotel?

No, there is no casino at this hotel.

What time is check-in at Oak Ray Serene Garden Hotel?

Check-in begins at 1:00 PM.

Is there free parking at Oak Ray Serene Garden Hotel?

This hotel offers free self parking.

Does Oak Ray Serene Garden Hotel have a pool?

Oak Ray Serene Garden Hotel features an outdoor pool.

Does Oak Ray Serene Garden Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Oak Ray Serene Garden Hotel have a spa?

There are no spa services available at this hotel.

How close is Oak Ray Serene Garden Hotel to downtown Kandy?

Oak Ray Serene Garden Hotel is 0.8 mi away from Kandy.

Oak Ray Serene Garden Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 7 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

7.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all the condition of bathroom and the cleanliness of the room in general was really poor, insect on the floor, mold and dirty at evwry corner.In the morning, after informing the reception that the water was cold, and after the visit of some staff, we have been forced to take cold shower, since the problem was not solved after more than 40 minutes. In additio the quality of the food (dinner and breakfast) below average with limited options. UNFORTUNATELY I CANNOT UPLOAD THE PICTURES OF THE DISGUSTING BATHROOMS WE FOUND
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Nice with good family room option

We had a very good stay. We booked the family room for our family of four. There are actually 4 single beds and 1 double beds, so the room can accommodate a larger family. It has a living room area and a kitchen area with a table (with four chairs). The room was convenient for us. Breakfast is buffet style. The options are okay, but a little limited and coffee is really not good. The dinner buffet is better and actually quite good. They also had a small band playing some music, which was quite nice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on top of the hill.Good view from balcony.We saw lots of monkeys playing and wandering around.However nothing much within walking distance.Must be an at least 30 mins walk into town.

4/10 Poor

Verified traveler

Liked: Staff & service
Overpriced but pleasant enough. Basic room, couldn't open balcony doors due to monkeys. ( not hotels fault). Pleasant staff.

8/10 Good

Annette

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Przemyslaw

Liked: Cleanliness, property conditions & facilities

8/10 Good

SHUJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SHUJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近同一条路上还有一家Serene Grand Hotel,大家可别认错了。这家酒店员工热情，早餐也还可以，应该还是会推荐的。

6/10 Okay

Richard, Shanghai

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great service, standard facilities.

The staff at this hotel are very attentive and the service is excellent if at times it reminded us a little of Faulty Towers. Food is of reasonable quality but did not vary much over our long stay. Do not order the pizzas! However, the Christmas buffet was a treat. The room was suffice but the shower was slow and often without hot water. The bathroom flooded after each shower. There was only internet on the balcony. Overall, this is a pleasant hotel for those not expecting luxuries. The staff compensate for the condition of the hotel. It is a pleasant walk along the lake or a short tuk-tuk ride to town.

8/10 Good

Verified traveler

Liked: Staff & service
キャンディ湖を見渡せるビュースポットから徒歩10分位のところにあります。駅からはスリーウィラーで３００ルビーでした。良い感じの部屋でしたが、シャワーのお湯があまり出ないのが残念でした。ホテルスタッフはとても親切で好印象でした。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint men mycket oljud.

Trevligt ställe men tyvärr ett stort problem... Mycket lyhört,bodde under restaurangen och hörde varje steg som togs. Detta från före 6 på morgonen till c.a. 23 på kvällen. Kanske bättre i andra rum men undvik att bo under restaurangen om möjligt. Poolen var kall. God service dock både i reception och restaurang. God buffé både till frukost och middag men middagen kändes något dyr.

10/10 Excellent

Myooran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima

Sehr gut! Wir sind mit einem mulmigen gefühl eingereist,(weil wir von Hotel Sansu Colombo sehr entäuscht waren)danach wollten wir das Zimmer besichtigen und wir waren Überrascht. Weil es das Gegenteil von Sansu war.

6/10 Okay

Verified traveler

Liked: Staff & service
From hotel you can have a good view of Kandy. The hotel personnel are friendly. The room is ok, but we had Mosquitoes, that was annoy.