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The Pavilion Hotel

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for The Pavilion Hotel

Front of property - evening/night
Standard Room | In-room safe, desk, soundproofing, iron/ironing board
Lobby
Restaurant
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Block A3, Bandar Labuk Jaya, Mile 7, Labuk Road, Sandakan, Sabah, 90000
  • Sandakan Memorial Park
    ‪8 min walk‬
  • Sandakan Harbour Mall
    ‪13 min drive‬
  • Sepilok Orangutan Rehabilitation Centre
    ‪18 min drive‬
  • Sandakan (SDK)
    ‪4 min drive‬

Room options

View all photos for Standard Double Room, No Windows

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, No Windows

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | View from room

Family Room

  • City view
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Room

  • City view
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Free toiletries, hair dryer, bidet, towels

Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Sandakan

On boardwalk/promenade.A stay at this hotel places you within half a mile (1 km) of Sandakan Memorial Park and 6 miles (10 km) of Kampong Buli Sim Sim. Sam Sing Kung and Chinese Cemetery are also within 6 miles (10 km).

What's nearby

  • Sandakan Memorial Park - 10 min walk - 0.6 miles
  • Kampong Buli Sim Sim - 6 min drive - 3.8 miles
  • Rainforest Discovery Centre - 11 min drive - 8.3 miles
  • Sepilok Orangutan Rehabilitation Centre - 12 min drive - 8.7 miles
  • Sandakan Harbour Mall - 12 min drive - 7.4 miles

Getting around

  • Sandakan (SDK) - 3 min drive

Restaurants

  • ‪Kedai Batu - ‬17 min walk
  • ‪Warung Padang Jawa - ‬5 min walk
  • ‪Kedai Kopi Leekim - ‬18 min walk
  • ‪Hameed curry house - ‬4 min walk
  • ‪Sandokan Restaurant - ‬12 min walk

About this property

The Pavilion Hotel

3-star guestrooms with free WiFi
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Spa services, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly The Pavilion Hotel. Self parking is free.

This 3-star Sandakan hotel is smoke free.

  • 90 guestrooms or units
  • Meeting rooms
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
The Pavilion Hotel offers 90 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including reflexology.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Pavilion Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Pavilion Hotel Sandakan
Pavilion Sandakan
The Pavilion Hotel Hotel
The Pavilion Hotel Sandakan
The Pavilion Hotel Hotel Sandakan

Frequently asked questions

How close is The Pavilion Hotel to the airport?

The Pavilion Hotel is 2 mi (3-min drive) away from the Sandakan (SDK) airport, the closest popular airport to the property.

How much does it cost to stay at The Pavilion Hotel?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at The Pavilion Hotel on May 22, 2025 start from $33.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Pavilion Hotel have an airport shuttle?

Airport shuttle services are not available at The Pavilion Hotel.

Does The Pavilion Hotel offer free breakfast?

The Pavilion Hotel does not offer free breakfast.

Is there a casino at The Pavilion Hotel?

No, there is no casino at this hotel.

What time is check-in at The Pavilion Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at The Pavilion Hotel?

This hotel offers free self parking.

Does The Pavilion Hotel have a pool?

The Pavilion Hotel does not have a pool.

Does The Pavilion Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Pavilion Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages and reflexology.

How close is The Pavilion Hotel to downtown Sandakan?

The Pavilion Hotel is 5.6 mi away from Sandakan.

The Pavilion Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 73 reviews
Rating 8 - Good. 23 out of 73 reviews
Rating 6 - Okay. 21 out of 73 reviews
Rating 4 - Poor. 11 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Ambre

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you just want a bed for a night it is fine. Definitely wouldn’t want to stay longer. Breakfast was very basic no cereal or milk, only 1 fresh fruit papaya I think. Probably wouldn’t stay again but conveniently located to airport.
Stayed 1 night in Apr 2025

8/10 Good

Omar

Traveled with family
Pros are proximity to the airport, and available free shuttle to the airport as well. Otherwise an average 2 star hotel. Cons Breakfast is a buffet style with Rice, Noodles and Vegetables, and Chicken. Eggs are boiled but almost RAW. You can toast your own bread with butter and jelly. Coffee is ok. The rooms are not very clean. Ours was a Non-smoking on the 4th floor, but it smelled like cigarettes. There is Hot water in the shower. Only one half used roll of toilet paper was available. You get bath towels, but no face or hand towels are available. The neighborhood around stinks like sewer but you can find a few places to eat. Overall the place is convenient for an overnight stay before your flight.
Stayed 1 night in Jul 2024

6/10 Okay

Lars

Traveled with partner
Okay for the Price
Stayed 1 night in Jan 2024

2/10 Terrible

Dirk

Disliked: Cleanliness, property conditions & facilities
The rooms and hotel facilities were very dirty. Carpets haven’t been vacuumed in weeks, the glasses were dirty the bed head was stained.
Stayed 1 night in Jan 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Love t room. Comfortable & clean
Stayed 1 night in Jul 2023

10/10 Excellent

Nicholas

Stayed 1 night in Jun 2023

6/10 Okay

Ten Siw

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Wong teck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shuttle free to airport

During PKPP, breakfast was not provided but it was changed to lunch or dinner. The meals provided delicious. The hotel also free shuttle to airport.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staf
Stayed 1 night in Dec 2019

8/10 Good

Lee

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very good value for money. Close to airport and lots of local places to eat nearby
Stayed 1 night in Oct 2019

4/10 Poor

Darussalam, Miri

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Poor maintenance
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the airport. Plenty of restaurants around (walking distance). Easy to get grabcar. Highly recommended. Will stay here again.
Stayed 1 night in Jun 2019

8/10 Good

Albert

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Good. Only the condition of room it too old.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Jack

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2019

8/10 Good

NORHANISHAH

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 11 nights in Apr 2019

6/10 Okay

Mads

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad this hotel request non smoking room but given smoking room and no hot water waiting 5 minutes the water not hot.. table lamp dirty no cleanning.. the matress very hard.. better i chosse hotel backpack.. im very disappointed this hotel
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018