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Tristar Hotel

Property class: 3.5
3.5-star hotel in Rubaga

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Photo gallery for Tristar Hotel

Front of property
Bar (on property)
Reception
Room
Room

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Plot 1215 Kabowa Road, Kampala
  • Place, Kabaka's Lake
    ‪2 min drive‬
  • Place, Rubaga Cathedral
    ‪4 min drive‬
  • Place, Kasubi Tombs
    ‪8 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪39 min drive‬

Room options

View all photos for Executive Room

Room

Executive Room

  • Garden view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Room

Deluxe Room

  • Garden view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Room

Twin Room

  • Garden view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Kampala

Rubaga stay.Your stay at this Rubaga hotel places you within 3 miles (5 km) of Kabaka's Lake and Buganda Parliament. Rubaga Cathedral and Owino Market are also within 3 miles (5 km).

What's nearby

  • Kabaka's Lake - 2 min drive - 1.0 mile
  • Rubaga Cathedral - 4 min drive - 1.9 miles
  • Makerere University - 7 min drive - 3.7 miles
  • Kasubi Tombs - 8 min drive - 3.9 miles
  • The Acacia Mall - 9 min drive - 4.6 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 59 min drive

Restaurants

  • ‪Kfc Rubaga - ‬3 min drive
  • ‪Sky Beach - Freedom City - ‬3 min drive
  • ‪Club Liquid - ‬3 min drive
  • ‪Kibuye Dancers Club - ‬19 min walk
  • ‪Mr.Tasty-Freedom city - ‬17 min walk

About this property

Tristar Hotel

3.5-star hotel in Rubaga
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Tristar Hotel.

Smoking is allowed in designated areas at this 3.5-star Kampala hotel.

  • 30 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Tristar Hotel offers 30 air-conditioned accommodations with minibars and complimentary bottled water. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property is also known as

Tristar Hotel Kampala
Tristar Kampala
Tristar Hotel Hotel
Tristar Hotel Kampala
Tristar Hotel Hotel Kampala

Frequently asked questions

How close is Tristar Hotel to the airport?

Tristar Hotel is 22.6 mi (59-min drive) away from the Entebbe Intl. Airport (EBB) airport, the closest popular airport to the property.

Does Tristar Hotel have an airport shuttle?

Tristar Hotel offers an airport shuttle.

Does Tristar Hotel offer free breakfast?

Tristar Hotel does not offer free breakfast.

Is there a casino at Tristar Hotel?

No, there is no casino at this hotel.

What time is check-in at Tristar Hotel?

Check-in start time: 11:30 AM; Check-in end time: anytime.

Is there free parking at Tristar Hotel?

Free parking is not available at this hotel.

Does Tristar Hotel have a pool?

Tristar Hotel does not have a pool.

Does Tristar Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Tristar Hotel have a spa?

There are no spa services available at this hotel.

How close is Tristar Hotel to downtown Kampala?

Tristar Hotel is 4.5 mi away from Kampala.

Tristar Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

3.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Room comfort
Disliked: Property conditions & facilities

Moderate hotel away from main centres

The hotel was reasonable for the price. We'd stayed in three other hotels in Uganda and would not say it was by any means the worst. It did have free internet which was handy although a bit frustrating with a number of router reboots to restore connections. The food menu was extensive in comparison to others we went to but as we only stayed the one night can't vouch for availability on the day. The bed was good with a full mossie net around the bed not that we needed it. Traffic noise was bad during main hours but calmed down at night. This is Africa and a poor part of Africa so don't expect top class service or performance - be prepared to accept lower standards and just enjoy the experience . If you can lower your standards then don't go.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
予約が上手く伝わっていない
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Some of the staff were good and attentive even if they moved a little slowly, but the cook was a moron. He/She doesn't know the difference between a cream sauce and tomato sauce on pasta. The cook just prepares whatever food they want and expects you to eat it. The "deluxe" room also has only one working electrical outlet. This is quite impractical for many modern appliances that need to be recharged, The attendant George was very helpful though. Thanks George! Otherwise, this is just another hotel which employs several lazy women with bad attitudes who are "in charge". It's also quite far from the city. It's best to avoid this place
Stayed 3 nights in Nov 2019

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