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 Kampala •1 Room
 Kampala • 1 Room
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Sheraton Kampala Hotel

4-star property
Ternan Avenue, Kampala, 1-855-201-7819

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3.0 out of 5
See all 3 Travelocity Reviews

Points Of Interest

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Hotel Description

4-star hotel with an outdoor pool, connected to a shopping center

City center stay

Within a 15-minute walk of the hotel, you'll find Embassy of France and The Parliament of the Republic of Uganda. Embassy of Sweden and Uganda Golf Course are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 5 restaurants, an outdoor pool, and an outdoor tennis court. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, balconies

The 236 guestrooms feature free WiFi, flat-screen TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Balconies, 24-hour room service, and minibars are also available.

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$142* Per night/room Feb 8 - Feb 9

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Twin Beds, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Twin Beds, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Sheraton Kampala Hotel ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Sheraton Kampala Hotel

Everyone (1)
1 out of 5

Way below par for Sheraton Hotel

Pros: Maybe the outside restaurant has a live music.
Cons: The hotel appearance, service, staff training, timeliness of service.
Location: The hotel is on the heart of Kampala.
On the night of June 15th there was noise coming in my room. I realized the source of the noise was from the roof outside. I called the operator and I explained that noise was from the outside. He asked if my window or sliding door was open. I said it is close. The operator indicated it was “mechanical” noise from the roof. He indicated we can change room in the morning. In the meantime, I need to stay in my room until the next morning. I finally went to sleep at 2:15 AM. On June 16th, after I got to the hotel at 6 PM after long day out I went to the front desk and indicated the issue I had the night before. She saw the note about my move to another room. She indicated the room that I will move is not ready. Again, this was June 16th at 6 PM. I have to wait an hour. I waited patiently.

Posted by , from Washington, DC on Jun 25, 2016

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5 out of 5

there were aids on the ceiling

Cons: Nothing close, Noisy, Poor breakfast
Scary place, african warlords in the room across from me

Posted by on Dec 3, 2012

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3 out of 5

standard

I feel honestly the standards dropped a little bit in the last 12 yrs, but I think there's still a great potential to improve under Mr.Paul Womaungo's Front Desk Management!

Posted by on Nov 3, 2006

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About the Sheraton Kampala Hotel

Location Ternan Avenue, Kampala,

Property Features

Sheraton Kampala Hotel offers its guests an outdoor pool, a children's pool, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 11050 square feet (1027 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly Sheraton Kampala Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. For a fee, the property may offer extended parking privileges after check-out. This 4-star Kampala hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 14 levels
  • 5 dining venues
  • 2 bars or lounges
  • 11050 sq ft of conference space
  • 1027 sq m of conference space
  • Built in 1967
  • Bar by the pool
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Entebbe (EBB-Entebbe Intl.) (40.6 km / 25.2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Sheraton Kampala Hotel offers 236 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM.

Paradise Grill - Overlooking the garden, this restaurant specializes in barbecue. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Racquetball/squash on site
  • Golfing nearby
  • Fitness classes on site
  • Golf lessons available nearby

Spa Services

  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 65.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Sheraton Kampala Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No pets or service animals allowed
  • Parking height restrictions apply
  • Minimum guest age is 18

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Airport shuttle fee: USD 50 per person (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Kampala
  • Kampala Sheraton
  • Kampala Sheraton Hotel
  • Sheraton Hotel Kampala
  • Sheraton Kampala
  • Sheraton Kampala Hotel
  • Sheraton Kampala Hotel Hotel
  • Sheraton Kampala Hotel Kampala
  • Sheraton Kampala Hotel Hotel Kampala

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.