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Hotel Description

Family-friendly 5-star resort with 2 outdoor pools

Close to airport

You'll be within half a mile (1 km) of Lake Victoria Serena Golf Resort & Spa and 2 miles (3 km) of Lake Victoria with a stay here. Mildmay Uganda Hospital and Doctors' Hospital Sseguku are also within 6 miles (10 km).

18-hole golf course

This luxury resort features a golf course, a full-service spa, and 2 restaurants. There's fun for all ages with a children's pool and a playground, and babysitting is an added bonus. Enjoy the 2 outdoor pools and perks like free valet parking and free WiFi.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$204* Per night/room Apr 12 - Apr 13

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

About the Lake Victoria Serena Golf Resort & Spa

Location Lweza - Kigo Road, off Entebbe Road, Kampala, 37761

Property Features

As a guest of Lake Victoria Serena Golf Resort & Spa, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business center, 5 meeting rooms, and limo/town car service are available. Event space at this resort measures 29 square feet (3 square meters) and includes a conference center. A children's pool, a health club, and a spa tub are also featured at the luxury Lake Victoria Serena Golf Resort & Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free. This 5-star Kampala resort is smoke free.

  • 124 guestrooms or units
  • 3 levels
  • 22 buildings
  • 2 dining venues
  • 29 sq ft of conference space
  • 3 sq m of conference space
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport pick-up
  • Parking: Free valet parking and self parking

Room Amenities

Lake Victoria Serena Golf Resort & Spa offers 124 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 42-inch Smart televisions come with premium cable channels. This Kampala resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Citadel Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

The Kigo Bar - Onsite bar.

Lake View Pool Terrace - This poolside café serves light fare only. Guests can enjoy drinks at the bar.

Courtyard Lounge - This bar serves light fare only.

SEA Restaurant - This fine-dining restaurant specializes in Asian cuisine and serves lunch and dinner. Open select days.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golf lessons on site
  • Golfing nearby
  • Fitness classes on site
  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Serena Maisha Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 12:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Lake Victoria Serena Golf Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for UGX 250.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Lake Victoria Serena Golf Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: UGX 228480 per person
  • Airport shuttle fee per child: UGX 190400 (from 5 to 13 years old)
  • Rollaway bed fee: UGX 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lake Victoria Resort
  • Lake Victoria Serena
  • Lake Victoria Serena Kampala
  • Lake Victoria Serena Golf Resort Entebbe
  • Lake Victoria Serena Resort Kampala
  • Serena Lake Victoria
  • Serena Lake Victoria Resort
  • Serena Resort Lake Victoria
  • Victoria Serena
  • Lake Victoria Serena Hotel Kampala
  • Lake Victoria Serena Golf
  • Lake Victoria Serena Golf Entebbe
  • Lake Victoria Serena Golf Resort Kampala
  • Lake Victoria Serena Golf Resort
  • Lake Victoria Serena Golf Kampala
  • Lake Victoria Serena Resort
  • Lake Victoria Serena Golf Resort Spa
  • Victoria Serena & Spa Kampala
  • Lake Victoria Serena Golf Resort & Spa Resort
  • Lake Victoria Serena Golf Resort & Spa Kampala
  • Lake Victoria Serena Golf Resort & Spa Resort Kampala

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.