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Hotel Description

Family-friendly 5-star hotel with 6 restaurants

Central Kampala getaway

You'll find Uganda Golf Course and The Parliament of the Republic of Uganda within a 15-minute walk of this Kampala hotel. Embassy of France and Embassy of Sweden are also within 2 miles (3 km).

Poolside dining

A full-service spa, 6 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and valet parking.

Free Internet, comfy beds

The 152 guestrooms offer free WiFi and free wired Internet, Smart TVs with satellite channels, and thoughtful touches like pillow menus and slippers. Other amenities include balconies, pillowtop beds, and 24-hour room service.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$233* Per night/room Mar 20 - Mar 21

Business Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

About the Kampala Serena Hotel

Location Kintu Road, Kampala, 256

Property Features

Kampala Serena Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a poolside bar, and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 10290 square feet (956 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the luxury Kampala Serena Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 5-star Kampala hotel is smoke free.

  • 152 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 2 bars or lounges
  • 10290 sq ft of conference space
  • 956 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Entebbe (EBB-Entebbe Intl.) (42.1 km / 26.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Kampala Serena Hotel offers 152 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, designer toiletries, and bidets. This Kampala hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

The Pearl Restaurant - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Explorer Italian Bistro - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Lakes Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Pool Side Restaurant - This poolside restaurant serves lunch and dinner. A children's menu is available. Open daily.

Champagne Bar - This Champagne bar serves light fare only. Open select days.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Serena Maisha Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for UGX 373461.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: UGX 242750 per person (one-way)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kampala
  • Hotel Kampala Serena
  • Hotel Serena Kampala
  • Kampala Hotel
  • Kampala Hotel Serena
  • Kampala Serena
  • Kampala Serena Hotel
  • Serena Hotel Kampala
  • Serena Kampala
  • Serena Kampala Hotel
  • Kampala Serena Hotel Hotel
  • Kampala Serena Hotel Kampala
  • Kampala Serena Hotel Hotel Kampala

You should know

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.