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Grand Hotel

5.0 star property
5-star luxury hotel near Main Market Square

Choose dates to view prices

Photo gallery for Grand Hotel

Hallway
Front of property
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Daily buffet breakfast (PLN 120 per person)
Reception
Reviews
8.4

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Slawkowska 5-7, Kraków, Lesser Poland, 31-014
  • Popular LocationMain Market Square2 min walk
  • Popular LocationRoyal Road2 min walk
  • Popular LocationWawel Castle15 min walk
  • AirportKraków (KRK-John Paul II - Balice)24 min drive

Room options

View all photos for Business Room

Business Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Business Room

7.1/10 Good
  • 150 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Double Room

9/10 Wonderful
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Executive Apartment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Apartment

10/10 Exceptional
  • 463 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room

10/10 Exceptional
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Economy Room

  • 160 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Apartment

  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Kraków

City center stay.At this Kraków Old Town hotel, you'll be well placed to visit Main Market Square and Royal Road, both within a 5-minute walk. Florianska Street and Historical Museum of Krakow are also within half a mile (1 km).

What's nearby

  • Main Market Square - 2 min walk
  • Royal Road - 2 min walk
  • Cloth Hall - 3 min walk
  • St. Mary's Basilica - 4 min walk
  • Wawel Castle - 15 min walk

Getting around

  • Kurdwanów P+R Station - 10 min drive
  • Kraków Główny Station - 19 min walk
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • AntyCafe - 1 min walk
  • Gościnna Chata - 1 min walk
  • Krowarzywa - 1 min walk
  • Polskie Smaki - 1 min walk
  • Makarun Kraków - 1 min walk

About this property

Grand Hotel

5-star luxury hotel near Main Market Square
A winery is on site. Grand Hotel offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 1701 square feet (158 square meters) and includes conference space. Spa services, a library, and tour/ticket assistance are also featured at the luxury Grand Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kraków hotel is smoke free.

  • 64 guestrooms or units
  • 1701 sq ft of conference space
  • 158 sq m of conference space
  • Winery on site
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Languages

English, French, German, Polish, Russian, Ukrainian

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Uncovered self parking on site (PLN 200 per day)
  • Limited onsite parking (max 4 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 120 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Library
  • Sauna
  • Winery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways (25 inches high)
  • Magnifying mirror
  • Portable hoist available
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LED TV

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 80 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 120 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Uncovered self parking fee: PLN 200 per day
  • Pet fee: PLN 80 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Grand Hotel Krakow
Grand Krakow
Grand Hotel Hotel
Grand Hotel Kraków
Grand Hotel Hotel Kraków

Frequently asked questions

How close is Grand Hotel to the airport?

Grand Hotel is 9.8 mi (25-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Hotel?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Grand Hotel on May 27, 2024 start from $133.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Hotel have an airport shuttle?

Grand Hotel offers an airport shuttle 24 hours a day, on request, for a charge of PLN 150 per vehicle, one-way.

Does Grand Hotel offer free breakfast?

Free breakfast isn’t provided at Grand Hotel, but buffet breakfast is offered for a fee of PLN 120 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Grand Hotel?

No, there is no casino at this hotel.

What time is check-in at Grand Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Grand Hotel?

Free parking is not available at this hotel. Self parking is available for PLN 200 per day.

Does Grand Hotel have a pool?

Grand Hotel does not have a pool.

Does Grand Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Grand Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Grand Hotel to downtown Kraków?

Grand Hotel is 0.1 mi away from Kraków.

Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 317 out of 717 reviews" "
Rating 8 - Good. 240 out of 717 reviews" "
Rating 6 - Okay. 112 out of 717 reviews" "
Rating 4 - Poor. 36 out of 717 reviews" "
Rating 2 - Terrible. 12 out of 717 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ewelina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Hyun kun

Liked: Cleanliness, staff & service, room comfort
Very good and to stay and near most of attraction. But when every time we come back to room we can smell carpet odors, moisture smell.
Stayed 3 nights in Dec 2023

10/10 Excellent

Arlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Second time at hotel and had a great stay, super service and food. Very helpful when we wanted to celebrate friends birthday. Highly recommended and we will return.
Stayed 3 nights in Dec 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas trip to Krakpw
We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Grand Hotel is Grand
Wonderful classic, historic hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Gabriel

Liked: Cleanliness
Disliked: Property conditions & facilities
A mistake to book this.
It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.
Stayed 1 night in Oct 2023

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europe Trip Oct 2023
We had a lovely time staying in this hotel/palace. Description of palace is only appreciated once you see the inside of this place. Grand interiors with amazing corridors, our room had an incredibly high ceiling with equally high window, double entrance doors. It was well set out with plenty of surface areas and cupboard space. Room, bathroom and entire hotel was clean. Breakfast buffet was plentiful and tasty. Staff were ever present, always helpful but not intrusive. English was not a problem at all. Location was excellent. Highly recommend Tradycyjne Polskie Smaki Restaurant across the road for Pirogis.
Stayed 2 nights in Oct 2023

6/10 Okay

Liam

Liked: Cleanliness, room comfort
5 Star building but 2 Star service . Disappointing
I only saw about five guests in my seven days there and I still had to wait till 4 pm to check in. Why?. Great location and nice old building inside— marble stairs and pillars etc. Good wifi in the room. I think I was shunted away to the furthest away room, that was No. 68 It said there was a coffee maker but there wasn’t one. Only a kettle. There was only two sachets of Nescafé and powder milk but because there was no housekeeping for my first five days they were not replaced and I had to buy my own coffee and milk outside. Very poor. There was no drawers to put my clothes away and the narrow wardrobe had a rail but no hangers. Very poor. Air conditioning didn’t work and after three times asking over five days it finally did get fixed. Very poor. 32 channels on the television but only one English speaking channel which was a French news channel. Very poor. Good shower and hot water but bathroom extract didn’t work and there was only one small circular piece of soap. Remember this is a room with two single beds therefore potentially two people. I had to buy my own soap. Very poor. Room service menu very limited. Only four main course choices. Two of pork, one of duck and one of trout. None of which I eat. No chicken, meat or pasta. Very poor. So to sum it all up, l paid on average £125—approximately 150 Euros per night for all these failings. Very poor. So disappointing. Word of advice — I can’t comment on other rooms but DO NOT accept room No 68.
Stayed 7 nights in Oct 2023