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Grand Serai Congress & Spa

5.0 star property
5-star luxury hotel perfect for exploring Ioannina

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Grand Serai Congress & Spa

Photo gallery for Grand Serai Congress & Spa

Front of property - evening/night
Outdoor pool, pool umbrellas, sun loungers
Traditional Suite, 1 Bedroom | Minibar, in-room safe, desk, soundproofing
Restaurant
Lobby

Overview of Grand Serai Congress & Spa

Reviews
8.8

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
33, Dodonis Avenue, Ioannina, Epirus, 45221
  • Popular LocationIoannina Castle3 min drive
  • Popular LocationUniversity of Ioannina Hospital7 min drive
  • AirportIoannina (IOA-Ioannina National)12 min drive
  • Popular LocationAli Pasha Residence13 min drive

Room options

Superior Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Suite

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds OR 1 Double Bed and 2 Twin Beds

Standard Single Room

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Executive Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Suite

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds OR 1 Double Bed and 2 Twin Beds

Traditional Suite, 1 Bedroom

  • 430 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

Similar properties

About the neighborhood

Ioannina

Central Ioannina getaway .Your stay at this Ioannina hotel places you within a 10-minute walk of Zosimaia Library and Folklore Museum. Art Gallery of Epirus Studies and Gallery of Epirus Studies Society are also within half a mile (1 km).

What's nearby

  • Archaeological Museum of Ioannina - 11 min walk
  • Lake Pamvotis - 17 min walk
  • Ioannina Castle - 3 min drive
  • University of Ioannina Hospital - 7 min drive
  • Ali Pasha Residence - 13 min drive

Getting around

  • Ioannina (IOA-Ioannina National) - 13 min drive

Restaurants

  • Ψησταριά Ακρόπολις - 6 min walk
  • Θυμωμένο Πορτραίτο - 3 min walk
  • Μάντζιος Καφέ-Ζαχαροπλαστείο - 4 min walk
  • Το Στέκι - 5 min walk
  • Ψησταριά "Κουραμπάς - 2 min walk

About this property

Grand Serai Congress & Spa

5-star luxury hotel perfect for exploring Ioannina
Grand Serai Congress & Spa offers its guests an outdoor pool, a steam room, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 549 square feet (51 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Grand Serai Congress & Spa. Limited free parking is available on a first-come, first-served basis.

This 5-star Ioannina hotel is smoke free.

  • 216 guestrooms or units
  • 4 levels
  • 6 buildings
  • Meeting rooms
  • 549 sq ft of conference space
  • 51 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Serai Congress & Spa offers 216 accommodations with minibars and safes. This Ioannina hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Languages

English, Greek

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 4 and up; COVID-19 vaccination record requirement applies to all guests aged 18 and up
For more details, please contact the property using the information on the booking confirmation
Due to a temporary closure, the swimming pool, fitness facilities, and spa will be closed February 22-March 15, March 18-22, March 25-May 2, and May 7-December 21, 2024.

Renovations and closures

The following facilities or services will be unavailable from July 25 2023 to December 21 2024 (dates subject to change):
  • One of the swimming pools
  • Fitness facilities
  • Spa
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 
    At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 4 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mitsis Grand Serai Congress
Mitsis Grand Serai Congress Hotel
Mitsis Grand Serai Congress Hotel Ioannina
Mitsis Grand Serai Congress Ioannina
Grand Serai Congress Hotel
Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
Mitsis Grand Serai Congress And Spa Ioannina
Grand Serai Congress Hotel Ioannina
Grand Serai Congress Ioannina
Grand Serai Congress
Mitsis Grand Serai Congress & Spa Ioannina Hotel
Mitsis Grand Serai Congress Spa
Serai Congress & Spa Ioannina
Grand Serai Congress & Spa Hotel
Grand Serai Congress & Spa Ioannina
Grand Serai Congress & Spa Hotel Ioannina

Frequently asked questions

How close is Grand Serai Congress & Spa to the airport?

Grand Serai Congress & Spa is 3.3 mi (13-min drive) away from the Ioannina (IOA-Ioannina National) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Serai Congress & Spa?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Grand Serai Congress & Spa on Apr 27, 2024 start from $118.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Serai Congress & Spa have an airport shuttle?

Airport shuttle services are not available at Grand Serai Congress & Spa.

Does Grand Serai Congress & Spa offer free breakfast?

Grand Serai Congress & Spa offers free buffet breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Grand Serai Congress & Spa?

No, there is no casino at this hotel.

What time is check-in at Grand Serai Congress & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Serai Congress & Spa?

This hotel offers free self parking.

Does Grand Serai Congress & Spa have a pool?

Grand Serai Congress & Spa features an outdoor pool. The pool is closed seasonally each year from October 1 to May 31. One of the pools will be unavailable from July 25 2023 to December 21 2024 (dates subject to change).

Does Grand Serai Congress & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Grand Serai Congress & Spa have a spa?

This hotel doesn't have a spa, but it does offer body treatments, massages, and facials.

How close is Grand Serai Congress & Spa to downtown Ioannina?

Grand Serai Congress & Spa is 0.3 mi away from Ioannina.

Grand Serai Congress & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 123 out of 207 reviews" "
Rating 8 - Good. 62 out of 207 reviews" "
Rating 6 - Okay. 10 out of 207 reviews" "
Rating 4 - Poor. 5 out of 207 reviews" "
Rating 2 - Terrible. 7 out of 207 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

DORIAN, WORCESTER

Stayed 1 night in Dec 2023

10/10 Excellent

Christos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities and truly a 5* hotel. Walkable access to town centre, friendly staff and views
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2023

10/10 Excellent

Chris

Stayed 1 night in Aug 2023

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, well informed and very Petions with the customers
Stayed 5 nights in Jul 2023

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service and very exclusive 👏 definitely recommend 👌
Stayed 1 night in Jul 2023

10/10 Excellent

MILENA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ioannis, Athens

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and k7nd staff
Stayed 1 night in Jun 2023

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Antonis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities