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"It was a nice room and check in was easy. We were glad the pool was open but wished for the better breakfast but we know that is what it is while the ... " More

By a verified traveler on Thu 16 Jul 2020

Hotel Description

Coldwater guestrooms with comfy beds

In Coldwater

Within a 15-minute walk of the hotel, you'll find Ascension Borgess Medical Center and ProMedica Coldwater Regional Hospital. Wing House Museum and Tibbits Opera House are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 79 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include pillowtop beds, coffee/tea makers, and free local calls.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Coldwater Hotel ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Coldwater Hotel

Everyone (6) Couples (1) Family (2)
4 out of 5

Posted by on Jul 20, 2020

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5 out of 5
It was a nice room and check in was easy. We were glad the pool was open but wished for the better breakfast but we know that is what it is while the virus is still an issue.

Posted by , from Perry, MI on Jul 16, 2020

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5 out of 5

Posted by on Feb 1, 2020

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Comment from Hotel Management

Mar 10, 2020 by Ashley

Thank you for your great review! We look forward to seeing you in the future!

1 out of 5
This was horrible from the get go. Showed up on Christmas Eve. Get our keys, go to our room with all our luggage and they don’t work. Have to go all the way back and get them fixed. Had to do this about 6 times throughout our stay. Also our door had to be forced open and shut. The beds were hard and the room was okay at best when it came to cleanliness. Went to the hot tub and pool which were disgusting and emtpy( probably because of cleanliness) the hot tub was Luke warm and a greenish time while the pool was cold and cloudy. Both had a bad smell. Could see mold growing in crevices. Went back to the room to try and sleep where I got to hear a heard of elephants above me all night running around and in and out of their room until late hours of the morning. Both nights were like this. If it wasn’t so hard to find a different room I would have left!

Posted by on Dec 27, 2019

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5 out of 5

Posted by on Dec 8, 2019

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4 out of 5
Hot tub pool beds are cimfy servuce was great location is good

Posted by on Feb 16, 2019

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5 out of 5
Very nice. Liked having the pull out sofa. Breakfast was good.

Posted by on Sep 21, 2018

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1 out of 5

Terrible Experience

I experienced poor customer service when I complained of a foul smell in the room to the front desk. The customer service representative just sent someone to the room with an air freshener, which covered the smell for short periods of time. I also experienced slow drainage in the tub/ shower. After each shower, I could hear bubbling sounds in the toilet. The following day, the toilet stopped flushing and the lights went out and wouldn't come back on in the bathroom. The supervisor had to make adjustments with the breaker box to get the bathroom lights back on. Afterwards, she came in to plunge the toilet to get it to flush and raw sewage came in thru the bathtub which was totally disgusting, leading me to question the quality of the water, which could have possibly lead to the irritation/ hives I experienced during my road trip back home. In addition, my mother found a small pill on her bedspread which was weird and a hazard to young children. My family and I were really upset about the hot tub being out of order for a full weekend. Lastly on the last morning before checking out, I made it to breakfast around 9:15 and requested a special-made bagel sandwich with only eggs & cheese since I don't eat pork. I was told that the kitchen was closed even though breakfast ends at 10 and more sandwiches with pork were brought out shortly after. I was totally dissatisfied because I did not receive an apology/ compensation for the inconvenience nor did they ask about my experience.

Posted by on Jun 23, 2016

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4 out of 5

Very clean and nice staff

We were very pleased with our Jacuzzi suite and had a very nice time in Coldwater.  Enjoyed the local bar by the river and local restaurant for breakfast.  The Drive-In movie theater is why we came here and the only negative remark is we thought it was closer to our hotel.

Posted by , from Lansing, MI on Sep 6, 2013

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About the Best Western Plus Coldwater Hotel

Location 630 E Chicago St, Coldwater, MI 49036-2028

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Coldwater Hotel offers its guests an indoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Best Western Plus Coldwater Hotel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Coldwater hotel is smoke free.

  • 79 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) (92.6 km / 57.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Coldwater Hotel offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Coldwater hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards

Hotel Names

  • Best Western Coldwater
  • Best Western Plus Coldwater
  • Best Western Plus Coldwater Hotel
  • Coldwater Hotel
  • Holiday Inn Express Coldwater Hotel
  • Holiday Inn Coldwater
  • Coldwater Holiday Inn
  • Holiday Inn Coldwater
  • Best Western Plus Coldwater Hotel Hotel
  • Best Western Plus Coldwater Hotel Coldwater
  • Holiday Inn Express Coldwater Hotel Coldwater
  • Best Western Plus Coldwater Hotel Hotel Coldwater

You should know

  • Up to 4 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.