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Sofitel Auckland Viaduct Harbour

5.0 star property
5-star luxury hotel near Sky Tower

Choose dates to view prices

Photo gallery for Sofitel Auckland Viaduct Harbour

Meeting facility
Property video
Lobby
Luxury Room, 1 King Bed, Marina View (Club Millesime access) | Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
21 Viaduct Harbour Avenue, Auckland, 1010
  • Place, Sky Tower
    ‪6 min walk‬
  • Place, SkyCity Casino
    ‪6 min walk‬
  • Place, Princes Wharf
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed (Atrium View)

Luxury Room, 1 King Bed (Atrium View) | Minibar, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed (Atrium View)

8.8 out of 10
Excellent
(8 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.2 out of 10
Very good
(41 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Marina View (Club Millesime access)

Luxury Room, 1 King Bed, Marina View (Club Millesime access) | Minibar, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Marina View (Club Millesime access)

8.4 out of 10
Very good
(11 reviews)
  • Marina view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Balcony

Luxury Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed (Club Millesime access)

Deluxe Suite, 1 King Bed (Club Millesime access) | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed (Club Millesime access)

  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Accessible (Accessible)

Superior Room, 1 King Bed, Accessible (Accessible) | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Accessible (Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed, Club Lounge Access (Opera)

Club Suite, 1 King Bed, Club Lounge Access (Opera) | Minibar, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed, Club Lounge Access (Opera)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Auckland

Auckland Central Business District stay.Within a 15-minute walk of this Auckland Central Business District hotel, you'll find Sky Tower and SkyCity Casino. Waitemata Harbour and Victoria Park are also within half a mile (1 km).

What's nearby

  • Sky Tower - 6 min walk - 0.4 miles
  • SkyCity Casino - 6 min walk - 0.4 miles
  • Princes Wharf - 8 min walk - 0.5 miles
  • Queens Wharf - 10 min walk - 0.5 miles
  • Queen Street Shopping District - 10 min walk - 0.5 miles

Getting around

  • Gaunt Street Tram Stop - 3 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Wander - ‬5 min walk
  • ‪Mensa - ‬3 min walk
  • ‪Mojo - ‬5 min walk
  • ‪Rooftop At Qt - ‬3 min walk
  • ‪Grand Harbour Seafood Chinese Restaurant - ‬4 min walk

About this property

Sofitel Auckland Viaduct Harbour

5-star luxury hotel near Sky Tower
Sofitel Auckland Viaduct Harbour offers its guests a full-service spa, a marina, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 5380 square feet (500 square meters) and includes conference space. A hot tub, a fitness center, and a sauna are also featured at the luxury Sofitel Auckland Viaduct Harbour. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 5 levels
  • 5380 sq ft of conference space
  • 500 sq m of conference space
  • Built in 2005
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sofitel Auckland Viaduct Harbour offers 88 accommodations with minibars and espresso makers. Rooms open to balconies. A pillow menu is available. Smart televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Secured, covered valet parking on site (NZD 52 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 52 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Pay movies
  • Smart TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 100.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 52 per person
  • Airport shuttle fee: NZD 42 per person (one-way)
  • Covered valet parking fee: NZD 52 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Sofitel

Sofitel Auckland

Sofitel Auckland Harbour

Sofitel Auckland Viaduct

Sofitel Auckland Viaduct Harbour

Sofitel Viaduct Auckland

Sofitel Viaduct Harbour

Sofitel Viaduct Harbour Auckland

Sofitel Viaduct Harbour Hotel

Sofitel Viaduct Harbour Hotel Auckland

Sofitel Auckland Viaduct Harbour New Zealand

Sofitel Auckland Viaduct Harbour Hotel

Sofitel Auckland Viaduct Harbour Hotel

Sofitel Auckland Viaduct Harbour Auckland

Sofitel Auckland Viaduct Harbour Hotel Auckland

Frequently asked questions

How close is Sofitel Auckland Viaduct Harbour to the airport?

Sofitel Auckland Viaduct Harbour is 17 mi (28-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at Sofitel Auckland Viaduct Harbour?

As of May 29, 2026, prices found for a 1-night stay for 2 adults at Sofitel Auckland Viaduct Harbour on May 31, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sofitel Auckland Viaduct Harbour have an airport shuttle?

Sofitel Auckland Viaduct Harbour offers an airport shuttle 24 hours a day, at scheduled times, for a charge of NZD 42 per person, one-way.

How close is Sofitel Auckland Viaduct Harbour to the beach?

This hotel is 3.5 mi (15-min drive) from St. Helier's Bay Beach and 5.5 mi (13-min drive) from Takapuna Beach. Don't forget your sunscreen!

Does Sofitel Auckland Viaduct Harbour offer free breakfast?

Free breakfast isn’t provided at Sofitel Auckland Viaduct Harbour, but buffet breakfast is offered for a fee of NZD 52 per person. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Sofitel Auckland Viaduct Harbour?

No, there is no casino at this hotel, but SkyCity Casino (11-min walk) is nearby.

What time is check-in at Sofitel Auckland Viaduct Harbour?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Sofitel Auckland Viaduct Harbour?

Free parking is not available at this hotel. Valet parking is available for NZD 52 per day.

Does Sofitel Auckland Viaduct Harbour have a pool?

Sofitel Auckland Viaduct Harbour features an indoor pool.

Does Sofitel Auckland Viaduct Harbour have a restaurant?

Sofitel Auckland Viaduct Harbour is home to La Marée Restaurant, which features international cuisine and al fresco dining.

Does Sofitel Auckland Viaduct Harbour have a spa?

This hotel has a spa, which features massages, body scrubs, and facials.

How close is Sofitel Auckland Viaduct Harbour to downtown Auckland?

Sofitel Auckland Viaduct Harbour is 0.5 mi away from Auckland.

Sofitel Auckland Viaduct Harbour Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1001 reviews
Rating 8 - Good. 203 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Leo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sofitel Aukland Viaduct is in a great location for experiencing the harbor life of Aukland. The staff is awesome, especially in the welcome lounge, which is quite a different experience than a typical standing desk. The room was cleaned regularly including more than expected and the supplies of coffee and tea was superb.
Stayed 7 nights in Feb 2026

10/10 Excellent

KANDIS, La Mesa

Stayed 1 night in Feb 2026

10/10 Excellent

FEDERICO, Miami

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location, rooms. 💯
Stayed 1 night in Feb 2026

10/10 Excellent

Anette

Liked: Cleanliness, staff & service, amenities
Great room
Stayed 1 night in Feb 2026

10/10 Excellent

Ambrose

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and Lucas was a big help.
Stayed 2 nights in Feb 2026

10/10 Excellent

BENJAMIN, thornhill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
service and location
Stayed 2 nights in Feb 2026

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities
Well equipped room
Stayed 1 night in Feb 2026

10/10 Excellent

Russell

Stayed 2 nights in Feb 2026

4/10 Poor

ROBERT

Liked: Cleanliness, staff & service, amenities
The AC and TV were not working. Was moved to new where AC worked too good. AC didn’t have a thermostat so no way to set a temperature. The room was spacious and clean and quiet so that was good. The TV was in weird place where you have to stand to watch very bizarre.
Stayed 3 nights in Feb 2026

10/10 Excellent

Philippa

Stayed 3 nights in Jan 2026

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Would have rated higher but our room was behind the lifts so we couldn’t get WiFi in the room, had to walk around the lift to download mail messages.
Stayed 3 nights in Feb 2026

8/10 Good

Kaye

Stayed 3 nights in Jan 2026

6/10 Okay

LOIS

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was very nice, but the location was very noisy. Refrigerator in room needs to be replaced it is very loud. Woke me up a few times.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate and nicely arranged. I loved the bathrobe… wish I could have bought one to take home! There was a nice assortment of teas and coffees. The bed was so comfortable with soft luxurious bedding .
Superior king room
Stayed 1 night in Jan 2026

8/10 Good

Zhao Po

Stayed 2 nights in Jan 2026

10/10 Excellent

Risa

Stayed 4 nights in Jan 2026

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, very clean and modern. The staff were super friendly, and the food gorgeous! It's brilliantly located, within walkable distance to loads!
Stayed 6 nights in Nov 2025

10/10 Excellent

Loreen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was excellent!
Stayed 1 night in Jan 2026

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, amenities
Breakfast was good but expensive. The balcony over looked a bus terminal- very noisy
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Room clean great location
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Sandy

Stayed 2 nights in Dec 2025

10/10 Excellent

Mariana

Stayed 2 nights in Nov 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities
Services
Stayed 3 nights in Dec 2025

2/10 Terrible

Debra

We were not able to stay due to the cancellation of our flight from Hawaii. Even though our vacation was interrupted by this, Sofitel would not make any considerations with regard to our stay. No refund and no date changes. Very disappointing.
Stayed 1 night in Nov 2025