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Sheraton Kagoshima

5.0 star property
5-star luxury hotel near Kagoshima Chuo Station Tourist Information Center

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Photo gallery for Sheraton Kagoshima

3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
55-inch LCD TV with digital channels, TV
In-room safe, desk, laptop workspace, soundproofing
Lobby
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking available
  • Laundry

Explore the area

View in a map
43 - 15 Koraicho, Kagoshima, 890-0051
  • Place, Kagoshima Chuo Station Tourist Information Center
    ‪15 min walk‬
  • Place, Amu Plaza Kagoshima
    ‪16 min walk‬
  • Place, Kagoshima City Aquarium
    ‪3 min drive‬
  • Airport, Kagoshima (KOJ)
    ‪43 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking (Sakurajima view)

9.8 out of 10
Exceptional
(13 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed, Non Smoking (Sakurajima view)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 2 Double Beds, Non Smoking (Sakurajima view)

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Sakurajima Suite, 1 King Bed, Non Smoking

Sakurajima Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Sakurajima Suite, 1 King Bed, Non Smoking

  • 786 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds, Non Smoking (Sakurajima view)

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

Club Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Club Room, 2 Double Beds, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 377 sq ft
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Kagoshima

Kagoshima retreat .Within 2 miles (3 km) of this Kagoshima hotel, you'll find Kagoshima Chuo Station Tourist Information Center and Amu Plaza Kagoshima. Kagoshima Citizens' Culture Hall and Mt. Shiroyama are also within 2 miles (3 km).

What's nearby

  • Kagoshima Chuo Station Tourist Information Center - 15 min walk - 0.8 miles
  • Amu Plaza Kagoshima - 16 min walk - 0.9 miles
  • Mt. Shiroyama - 3 min drive - 1.4 miles
  • Kagoshima City Aquarium - 3 min drive - 1.4 miles
  • Kagoshima Citizens' Culture Hall - 3 min drive - 1.4 miles

Getting around

  • Kagoshima Chuo Station - 8 min drive
  • Kagoshima Airport (KOJ) - 40 min drive

Restaurants

  • ‪シェラトンクラブ - ‬2 min walk
  • ‪&More By Sheraton - ‬2 min walk
  • ‪VIVARIUM - ‬1 min walk
  • ‪いちにいさん 鹿児島本店 - ‬6 min walk
  • ‪TO THE HERBS - ‬3 min walk

About this property

Sheraton Kagoshima

5-star luxury hotel near Kagoshima Chuo Station Tourist Information Center
Sheraton Kagoshima offers its guests a full-service spa and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

The luxury Sheraton Kagoshima also features multilingual staff, a garden, and coffee/tea in a common area. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kagoshima hotel.

  • 1 building
  • 228 guestrooms or units
  • 19 levels
  • 3 dining venues
  • Built in 2023
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Sheraton Kagoshima offers 228 air-conditioned accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, toilets with an electronic bidet, and hair dryers.

This Kagoshima hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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4.5 out of 5, Wonderful, 1,007 reviews
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (43 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place from 3 PM on January 5 to 3 PM on January 6, 2026. All facilities that use power will not be available during this time. Check-in time begins at 3 PM on January 6, 2026. Early check-in will be not available on this date.

Renovations and closures

This property is closed from January 5 2026 to January 6 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Covered self parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Sheraton Kagoshima Hotel
Sheraton Kagoshima Kagoshima
Sheraton Kagoshima Hotel Kagoshima

Frequently asked questions

How close is Sheraton Kagoshima to the airport?

Sheraton Kagoshima is 24.7 mi (40-min drive) away from the Kagoshima Airport (KOJ) airport, the closest popular airport to the property.

Does Sheraton Kagoshima have an airport shuttle?

Airport shuttle services are not available at Sheraton Kagoshima.

How close is Sheraton Kagoshima to the beach?

This hotel is 3.1 mi (10-min drive) from Iso Beach.

Does Sheraton Kagoshima offer free breakfast?

Free breakfast isn’t provided at Sheraton Kagoshima, but buffet breakfast is offered for a fee of JPY 4000 for adults and JPY 2000 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sheraton Kagoshima?

No, there is no casino at this hotel.

What time is check-in at Sheraton Kagoshima?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Kagoshima?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does Sheraton Kagoshima have a pool?

Sheraton Kagoshima does not have a pool.

Does Sheraton Kagoshima have a restaurant?

There are 3 onsite restaurants, offering options like Japanese cuisine and light fare.

Does Sheraton Kagoshima have a spa?

This hotel has a spa, which features massages.

How close is Sheraton Kagoshima to downtown Kagoshima?

Sheraton Kagoshima is 0.2 mi away from Korai-cho.

Reviews

Sheraton Kagoshima Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 265 out of 357 reviews
Rating 8 - Good. 74 out of 357 reviews
Rating 6 - Okay. 7 out of 357 reviews
Rating 4 - Poor. 6 out of 357 reviews
Rating 2 - Terrible. 5 out of 357 reviews

Reviews

6/10 Okay

Raymond

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Goich

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 4 nights in May 2025

6/10 Okay

William

Liked: Cleanliness, room comfort

Second stay not great

I stayed here 4 nights in 2024 - the hotel was brand new - and really enjoyed my stay. My 4 night stay this year was disappointing. the lobby furniture badly needed cleaning, the 'living wall' of plants looked like it was dying. worst of all, after a long day hiking ordered room service's "wood-fire burger" - for reasons that were never fully explained it took my burger more than 90 minutes to arrive, barely lukewarm. I ate it because after the long wait I was hungry but didn't much enjoy it. I complained to management the following day, saying i didn't feel I should have to pay for such shoddy service. He flatly refused, suggesting the late burger was somehow my fault because I ordered room service at reception. I ordered at in person at reception because because my room phone wasn't working.
Stayed 4 nights in May 2025

10/10 Excellent

SUNGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Super hotel. Very clean and comfortable. Good sized rooms. Very friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

TAKAHIRO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing
Stayed 2 nights in Jun 2025

10/10 Excellent

YIFUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

下次還會想住的Hotel

房間空間設計很棒，智能燈光控制環保節能。泡湯休息去舒適。隔壁就是大型超市，很方便。 健身房也很棒。
Stayed 1 night in Jun 2025

10/10 Excellent

HANSEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, kind.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room with view of Sakurajima

Great hotel with a lovely view of Sakurajima. The car park is just behind the hotel and costs 1500yen per day. You can get a ticket for your full stay from reception so you don’t have to pay each time you go out of the car park. It was the best hotel of our 3 week trip to kyusu
Stayed 3 nights in May 2025

10/10 Excellent

Toshinori, Longmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is difficult to find a spot to stay in the Kagoshima area: near the Shinkansen station area vs. near the onsen/airport area. This is near the Shinkansen station area. For what I want to see, including Sakurajima and the garden, this was very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendell, Comox

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A+ in every way
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this
Stayed 4 nights in May 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were great and extremly helpfull. The room had breathtaking views and was enormous for japanese standards.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Impressed with the modern but yet cosy and inviting interior. Staff were attentive and professional, from concierge to the shuttle bus driver. Exceeded expectations, will stay again.
Stayed 2 nights in May 2025

6/10 Okay

Yukie U

Business traveler, Traveled with family
Disliked: Amenities
Limited amenities. Lotions not provided in room. All amenities made in china and need improvement for quality for price
Stayed 2 nights in May 2025

10/10 Excellent

Jackson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and lighting design is stunning.
Stayed 2 nights in May 2025

10/10 Excellent

Yuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful view from the room, right in front of the tram stop into town. Free shuttle service from/to the train station. Staff were professional and friendly. The onsen was clean and I was able to use it despite having tattoos. It did become very busy after a while which ruined it a bit, but I was leaving by then do grateful it was quite when I'd gone in. Only odd thing was we didn't get any extra bedding even though we'd booked a room with sofa bed and were 3 people (2 adults and 1 child). We called reception and they did bring an extra pillow and blanket, but no sheet. But everything else was perfect and would definitely stay here again and recommend to others.
Stayed 2 nights in Apr 2025

10/10 Excellent

Oi Naam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and professional, the room is neat and spacious, I like the view from our room - the Sakurajima volcano.
Stayed 5 nights in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staffs are very nice and helpful.
Stayed 7 nights in Apr 2025

10/10 Excellent

michio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

BUNGO

Stayed 1 night in Mar 2025

10/10 Excellent

wai chuen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice sakurajima view from the room
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

훌륭하네요

조용한 위치, 모던하고 깨끗한 숙소, 친절, 자연 아주 만족합니다
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mount Sakura 👍

Excellent room space and has a giant supermarket next door Great to have shuttle to Kagoshima-chūō central train station Good value choice
Stayed 3 nights in Mar 2025