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"able to walk to from the airport " More

By a verified traveler on Mon 12 Apr 2021

Hotel Description

Juneau hotel in Mendenhall Valley area

Close to airport

Your stay at this Mendenhall Valley hotel places you within 3 miles (5 km) of Mendenhall Golf Course and University of Alaska-Southeast. Mendenhall Glacier and Auke Bay are also within 6 miles (10 km).

Indoor pool

This hotel features an indoor pool and a fitness center. Business travelers can take advantage of the free WiFi in public areas. A computer station, laundry facilities, and barbecue grills are also on offer.

Free WiFi, kitchens

The 95 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, DVD players, and coffee/tea makers. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$135* Per night/room Jul 5 - Jul 6

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America - Juneau - Shell Simmons Drive ratings based on 28 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America - Juneau - Shell Simmons Drive

Everyone (14) Family (1)
5 out of 5
able to walk to from the airport

Posted by on Apr 12, 2021

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Comment from Hotel Management

May 16, 2021 by Hotel Management

It was a pleasure to read your five-star review of Extended Stay America. We are thrilled to know our proximity to the airport was the highlight of your enjoyable stay. We look forward to seeing you again. Sincerely, Hotel Management

4 out of 5

Posted by on Nov 25, 2020

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Comment from Hotel Management

Nov 26, 2020 by Hotel Management

Thank you for your nice rating and for letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management

4 out of 5

Posted by on Sep 26, 2020

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Comment from Hotel Management

Sep 27, 2020 by Hotel Management

We are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management

2 out of 5
My flight arrived in Juneau, AK on-time at around 12:15pm. This hotel does not have a shuttle, so I walked the short distance to the hotel, about 250yds...it was also in the pouring rain mind you. I arrived at the hotel at 1pm to check in and went through the usual process of that. I had already pre-paid my stay there online but at the end of the check-in process, the snippy 20-something front-desk "clerk" says to me, "Since you are here checking in before our 3pm check-in time, we charge an extra $25 fee for that". I told her I have been flying from Austin, TX to Alaska for my job for the last 10 years, working 2 weeks on-2 weeks off, and I have NEVER had to pay an extra fee at ANY hotel just because my flight was 2 hours early. Since I had pre-paid, I was screwed, or else I would've walked out the door...I was pissed that I had to shell out another $25 (plus tax) on top of the original $100 I had already paid. NEVER AGAIN & SCREW THAT PLACE...IT'S JUST A GLORIFIED MOTEL6 ANYWAY...PLUS BAD MANNERS!

Posted by , from Austin, TX on Oct 25, 2019

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Comment from Hotel Management

Oct 26, 2019 by Hotel Management

James, thank you for staying with us. We are sorry for the disappointment you had with the early check-in charge and regret the inconvenience caused due to this. We hope this will not deter you from choosing us again. Sincerely, Hotel Management

2 out of 5
Dissapointed. Bathroom was dirty on arrival and breakfast was lame.

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 2, 2019 by Hotel Management

Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the cleanliness issue you experienced in your bathroom. We have asked our housekeeping staff to make sure this room receives a deep clean. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management

3 out of 5
Very convenient to the airport, but breakfast was lacking..very difficult to get a second cup of coffee....morning staff too busy.

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 12, 2019 by Hotel Management

Thank you for sharing your feedback. We are pleased to know you liked our location and had an overall pleasant visit. However, we are sorry for the lack of breakfast offerings you experienced. Your feedback has been shared with the front desk team to look after the refilling of the breakfast. Thanks again, and we hope to welcome you back in the future. Sincerely, Hotel Management

1 out of 5

Posted by on Jul 2, 2019

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1 out of 5

Posted by on Jun 28, 2019

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4 out of 5
The rooms were convenient and clean with all the necessary amenities. Great location close to airport. Employee working at the counter It was a very unhelpful and almost confrontational And was trying to alter the prices of the room from what the reservation actually was

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 21, 2019 by Hotel Management

Thank you for selecting Extended Stay America for your visit and for sharing your comments. We are happy to know that you liked your clean & comfortable room and our convenient location. However, we are sorry for the service issues you had and the inconvenience it caused. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management

4 out of 5
Comfortable & clean hotel stay right across the street from the Juneau International Airport. Able to roll suitcase along paved sidewalks to check in for flights. Kitchenette in each room, all utensils & kitchen items can be checked out from front desk, free & easy access to WiFi for any device. Friendly, helpful staff, and within walking distance to stores & restaurants. Definitely a hotel to return to in the future.

Posted by on Jan 23, 2019

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Comment from Hotel Management

Jan 24, 2019 by Hotel Management

Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room and hospitality, made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management

About the Extended Stay America - Juneau - Shell Simmons Drive

Location 1800 Shell Simmons Dr, Juneau, AK 99801

Property Features

Extended Stay America - Juneau - Shell Simmons Drive offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. The business-friendly Extended Stay America - Juneau - Shell Simmons Drive also features barbecue grills, coffee/tea in a common area, and laundry facilities. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this Juneau hotel.

  • 95 guestrooms or units
  • 2 levels
  • Built in 2001
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Computer for guest use
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Juneau, AK (JNU-Juneau Intl.) (0.2 km / 0.1 mi)

Room Amenities

Extended Stay America - Juneau - Shell Simmons Drive offers 95 accommodations with DVD players and coffee/tea makers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Juneau hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Juneau Shell Simmons Drive
  • Extended Stay America Shell Simmons Drive
  • Extended Stay America Shell Simmons Drive Hotel
  • Extended Stay America Shell Simmons Drive Hotel Juneau
  • Extended Stay America Juneau Shell Simmons Drive Hotel
  • Juneau Extended Stay
  • Extended Stay Juneau
  • Extended Stay Deluxe Hotel Juneau
  • Extended Stay America - Juneau - Shell Simmons Drive Alaska
  • Extended Stay America - Juneau - Shell Simmons Drive Hotel
  • Extended Stay America - Juneau - Shell Simmons Drive Juneau

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.