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KSL Hotel & Resort

4.0 star property
4-star family-friendly resort near KSL City Mall, connected to a shopping center

Choose dates to view prices

Photo gallery for KSL Hotel & Resort

2 BR PREMIER (PRIVATE POOL B) 1K,1Q (Check in at D'Esplanade Residence) | Living area | LCD TV
0B | In-room safe, cribs/infant beds, free WiFi, wheelchair access
Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room
Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence) | Living area | LCD TV
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Laundry

Explore the area

View in a map
33 Jalan Seladang, Taman Abad, Johor Bahru, Johor, 80250
  • Place, KSL City Mall
    ‪2 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪3 min drive‬
  • Place, Johor Bahru City Square
    ‪3 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪26 min drive‬

Room options

View all photos for Grand Super King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Super King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Three Bedroom Premier Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment

  • Sleeps 6

View all photos for Premier Duplex Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Duplex Apartment

  • Sleeps 8

View all photos for Honeymoon Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Suite

  • Sleeps 2

View all photos for Two Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Two Bedroom Premier Apartment with Private Pool A

  • Sleeps 4

View all photos for Three Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment with Private Pool A

  • Sleeps 6

View all photos for Executive Four Bedroom Duplex(3 King&3Single)

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Four Bedroom Duplex(3 King&3Single)

  • Sleeps 9

View all photos for 3+1 Bedroom Executive Penthouse Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

3+1 Bedroom Executive Penthouse Apartment

  • Sleeps 7

View all photos for Superior Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Room, 1 King Bed

7.6 out of 10
Good
(20 reviews)
  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

  • 1496 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

8.0 out of 10
Very good
(1 review)
  • 1830 sq ft
  • 4 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for 2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence) | In-room safe, cribs/infant beds, free WiFi, wheelchair access

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

  • 1496 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence) | View from room

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

  • 1905 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Room

  • 840 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Living area | LCD TV

Presidential Room

  • 840 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed

View all photos for Executive Room

Executive Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Room

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse Apartment A

Executive Penthouse Apartment A | Living area | LCD TV

Executive Penthouse Apartment A

  • 2906 sq ft
  • 4 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Double Room

Executive Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Double Room

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe King B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King B

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe King A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King A

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive 3 Bedroom With Private Pool A

Executive 3 Bedroom With Private Pool A | Living room | LCD TV

Executive 3 Bedroom With Private Pool A

  • 1291 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Executive 3 Bedroom With Private Pool B

Executive 3 Bedroom With Private Pool B | Living area | LCD TV

Executive 3 Bedroom With Private Pool B

  • 1291 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Penthouse 3 plus 1 Bedroom Apartment

Executive Penthouse 3 plus 1 Bedroom Apartment | Living area | LCD TV

Executive Penthouse 3 plus 1 Bedroom Apartment

  • 2906 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Premier Duplex Apartment

Premier Duplex Apartment | Living area | LCD TV

Premier Duplex Apartment

  • 1829 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Honeymoon Suite (Round Bed)

Honeymoon Suite (Round Bed) | Living area | LCD TV

Honeymoon Suite (Round Bed)

  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Double Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse Apartment B

Executive Penthouse Apartment B | View from room

Executive Penthouse Apartment B

8.0 out of 10
Very good
(1 review)
  • 549 sq ft
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed

View all photos for Executive Duplex

Executive Duplex | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Duplex

  • 2906 sq ft
  • Sleeps 9
  • 3 King Beds and 3 Twin Beds

View all photos for Premier Two Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Two Bedroom Apartment with Private Pool B

  • Sleeps 3

View all photos for Three Bedroom Premier Apartment With Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment With Private Pool B

  • Sleeps 7

View all photos for Premier Deluxe Room B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room B

  • Sleeps 2

View all photos for Premier Deluxe Room A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room A

  • Sleeps 2

View all photos for Executive Three Bedroom Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool A

  • Sleeps 6

View all photos for Executive Three Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool B

  • Sleeps 6

View all photos for Executive Penthouse Apartment B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment B

  • Sleeps 7

View all photos for Executive Penthouse Apartment A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment A

  • Sleeps 7

View all photos for Superior Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Deluxe Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Triple Room

  • Sleeps 3

View all photos for Superior Queen Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Queen Room

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Twin Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Premier Duplex

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Duplex

  • Sleeps 8

View all photos for Bluebell Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Bluebell Suite

  • Sleeps 5

View all photos for Caladium Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Caladium Suite

  • Sleeps 2

View all photos for Camellia Premier Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Premier Suite

  • Sleeps 2

View all photos for Executive Suite

Living area | LCD TV

Executive Suite

  • Sleeps 2

View all photos for Camellia Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Suite

  • Sleeps 2

View all photos for Three Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Apartment

  • Sleeps 5

View all photos for Four Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Four Bedroom Apartment

  • Sleeps 7

About the neighborhood

Johor Bahru

Heart of Johor Bahru.With a stay at this Central District resort, you'll be within half a mile (1 km) of KSL City Mall and 2 miles (3 km) of Angry Birds Activity Park Johor Bahru. Johor Bahru Old Chinese Temple and Johor Bahru City Square are also within 3 miles (5 km).
View more Resorts in Johor BahruOpens in a new window

What's nearby

  • KSL City Mall - 2 min walk - 0.1 miles
  • Plaza Pelangi - 7 min walk - 0.4 miles
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 3 min drive - 1.9 miles
  • Komtar JBCC - 3 min drive - 2.1 miles
  • Johor Bahru City Square - 3 min drive - 2.1 miles

Getting around

  • JB Sentral - 8 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 33 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬1 min walk
  • ‪D'Shanghai 大上海 - ‬1 min walk
  • ‪Saigon Saturday - ‬2 min walk
  • ‪Grab & Go by vburg - ‬1 min walk
  • ‪Tan Ngan Lo Herbal Tea - ‬1 min walk

About this property

KSL Hotel & Resort

4-star family-friendly resort near KSL City Mall, connected to a shopping center
KSL Hotel & Resort offers its guests a water park (surcharge), a waterslide, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A children's pool, a fitness center, and a sauna are also featured at the family-friendly KSL Hotel & Resort.

Smoking is allowed in designated areas at this 4-star Johor Bahru resort.

  • 904 guestrooms or units
  • 20 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2012
  • Karaoke
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
KSL Hotel & Resort offers 904 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

Similar properties

Reception
Capri by Fraser Johor Bahru
  • Pool
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  • Free WiFi
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4.6 out of 5, Wonderful, 1,005 reviews
$94 nightly
The price is $105
Oct 21 - Oct 22
Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 35 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at KSL Hotel & Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 35 for children
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

KSL Hotel & Resort
KSL Hotel & Resort Johor Bahru
KSL Johor Bahru
KSL Resort Hotel
KSL Hotel Resort Johor Bahru
KSL Hotel Resort
KSL Hotel & Resort Resort
KSL Hotel & Resort Johor Bahru
KSL Hotel & Resort Resort Johor Bahru

Frequently asked questions

How close is KSL Hotel & Resort to the airport?

KSL Hotel & Resort is 14.4 mi (33-min drive) away from the Seletar Airport (XSP) airport, the closest popular airport to the property.

How much does it cost to stay at KSL Hotel & Resort?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at KSL Hotel & Resort on Oct 21, 2025 start from $50.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does KSL Hotel & Resort have an airport shuttle?

Airport shuttle services are not available at KSL Hotel & Resort.

Does KSL Hotel & Resort offer free breakfast?

Free breakfast isn’t provided at KSL Hotel & Resort, but buffet breakfast is offered for a fee of MYR 60 for adults and MYR 35 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at KSL Hotel & Resort?

No, there is no casino at this resort.

What time is check-in at KSL Hotel & Resort?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at KSL Hotel & Resort?

Free parking is not available at this resort.

Does KSL Hotel & Resort have a pool?

KSL Hotel & Resort features an outdoor pool and a children's pool.

Does KSL Hotel & Resort have a restaurant?

Yes, there is a restaurant on site.

Does KSL Hotel & Resort have a spa?

There are no spa services available at this resort.

How close is KSL Hotel & Resort to downtown Johor Bahru?

KSL Hotel & Resort is 1.6 mi away from Johor Bahru.

KSL Hotel & Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 284 out of 1004 reviews
Rating 8 - Good. 370 out of 1004 reviews
Rating 6 - Okay. 192 out of 1004 reviews
Rating 4 - Poor. 100 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lin

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Suan Loke

Disliked: Property conditions & facilities
No hand soap. Crowded lifts.
Stayed 1 night in Jul 2025

8/10 Good

Chan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised by front desk staff offering free upgrade upon check-in. Check-in was fast and room was ready before the usual check-in timing.
Stayed 1 night in Jul 2025

10/10 Excellent

chee keong alex

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping and convenient pick up and drop of point.
Stayed 2 nights in Jun 2025

4/10 Poor

Gee Yong

Traveled with group
Liked: Cleanliness

Not good place

bed bugs
Stayed 1 night in Jun 2025

6/10 Okay

Syn Chee, Singapore

Traveled with family
Liked: Cleanliness, staff & service
There is always a smell at the lift lobby area near the breakfast lounge. Traffic congestions around the hotel. Water flow away very slowly in the wash hand basin. After shower, the bath area is flooded even after 12 hours of use. Dangerous for all users.
Stayed 1 night in Jun 2025

8/10 Good

Joyce

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
There is no hotel lobby at the checkin area. Looks like it is removed to become retail outlet if Oriental Kopi. Did not consider elderly guests who may need to rest awhile at the lobby.
Stayed 3 nights in Jun 2025

2/10 Terrible

Karena

Traveled with family
Disliked: Amenities
Couldn’t find my reservation, and had no proof, had to book a different hotel. Very disappointed to lose over $300 USD.
Stayed 1 night in Jun 2025

10/10 Excellent

Angeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have nice selection of breakfast. Alot of new stores opened within KSL.
Stayed 1 night in Jun 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feel good trip

Basic and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Li Sheng

Traveled with family
Liked: Cleanliness
Convenient place as shopping is also there. Counter staff also very nice.
Stayed 2 nights in Jun 2025

6/10 Okay

Peng Nam

Traveled with family
Stayed 2 nights in Jun 2025

6/10 Okay

Hunaid

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kim Yan June

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you.
Stayed 1 night in Jun 2025

8/10 Good

Sasi K.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All went well as expected
Stayed 1 night in Jun 2025

4/10 Poor

Oh

Disliked: Cleanliness, property conditions & facilities
Kohl no good
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Biju Mathew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Safe place to stay with family over my weekend trip to JB. Property is good thanks u all
Stayed 2 nights in Jun 2025

10/10 Excellent

LEE YOW

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to KSL mall. Great foods around the area. But need to improve better breakfast options such as more western style for newer generation.
Stayed 1 night in Jun 2025

8/10 Good

Toon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Andrew

Traveled with family
Disliked: Staff & service, property conditions & facilities

Dangerous and unsafe..

A very poorly maintained hotel!! We were trapped in the lift for half hour. The lift dropped by 2 feet the moment we stepped into the lift with the lift doors open. Suddenly; the outer lift door slammed shut. The internal door was not closed and the lift started dropping down slowly with the doors open!!! After that the lift went up to the top floor and came down again, jerking violently intermittently. I really thought the lift was going to plunge!! It was the most frightening experience I ever had. After 30 mins, the technician let us out at the basement floor - supposed to be an emergency rescue exit! However, the basement exit was filled with construction items, and in pitch darkness. It was so terribly unsafe..
Stayed 3 nights in Jun 2025

8/10 Good

Inn Siew

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Could see signs of age and lack of maintenances Toilet shower area shampoo and shower dispenser holder fell off the wall
Stayed 2 nights in Jun 2025

6/10 Okay

Lim

Liked: Staff & service
Disliked: Room comfort
toilet water sound was loud from top floor, sleep was disturbing by the sound. Some ants was surrounding the table. Unable to provide shower cap upon request with reason out of stock.
Stayed 1 night in Jun 2025

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good. Pleasant experience. Early check in.
Stayed 2 nights in Jun 2025