Book a hotel near John Lewis, Back Bay

"I really liked this hotel and location. My only "complaint" would be that there was no way to control the air temperature in the room. I like to sleep a bit cooler and it was hot. No ventilation and only opening the window were options. Also, there were stairs from the lobby to the hall to the elevator which is hard with heavy bags. Hot water seemed to be finicky as well. Very clean rooms, all newly renovated, had a hand steamer for my clothes which worked good, and a spot off the floor to put my suitcase. Could have used a little more sink space. "

"I will start by saying that we were able to check in early and the front desk gentleman was helpful and accommodating. I didn't expect much for the money but I was left feeling like I overpaid. This was a no frills property to start, but add to that the hand lotion and hair conditioner bottles were left empty and there was short hairs all over the bathroom floor which did not match us. The air/vent system did not appear to work, leaving the room We went to the hotel restaurant, Hue, for dinner but after sitting at the bar we noticed how filthy the entire bar was. Bottles of liquor were dirty, the floor was dirty and a small bucket was under a sink, filled with garbage that looked like it was being leaked into from the sink above. We did not stay for dinner, the one Tito's and club soda I ordered was $17! "

"It was so beautiful and everything was great quality and service as always."

"Everyone was very hospitable "

" water in shower too cold for shower"

"Good: Clean room, comfortable bed, good location. Staff are very friendly and addressed concerns promptly. Bad: VERY thin walls, can literally hear conversation's and alarm clocks next to you. Plumbing might be an issue as second day we were there, strong odor from bathroom smelt like sewer plant. "