Sheraton Grand Xishuangbanna Hotel
4.5 star property
Family-friendly upscale hotel with 3 restaurants
Choose dates to view prices
Photo gallery for Sheraton Grand Xishuangbanna Hotel
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Pool
- Bar
- Housekeeping
- 24/7 front desk
- Air conditioning
- Gym
Explore the area
No.1 Yuntou Road, Gasa Town, Jinghong, Xishuangbanna Dai, Yunnan, 666109
- Mandai Buddhist TemplePlace, Mandai Buddhist Temple10 min drive
- Tropical Flower and Plants GardenPlace, Tropical Flower and Plants Garden10 min drive
- Manting ParkPlace, Manting Park12 min drive
- Jinghong (JHG-Xishuangbanna)Airport, Jinghong (JHG-Xishuangbanna)5 min drive
Room options
View all photos for Deluxe King, Guest room, 1 King, Balcony
Deluxe King, Guest room, 1 King, Balcony
- 592 sq ft
- Hill view
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Twin, Guest room, 2 Twins, Balcony
Deluxe Twin, Guest room, 2 Twins, Balcony
- 592 sq ft
- Hill view
- Sleeps 3
- 2 Twin Beds
View all photos for Grand Deluxe King, Guest room, 1 King, Garden view, Balcony
Grand Deluxe King, Guest room, 1 King, Garden view, Balcony
- 592 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Grand Deluxe Twin, Guest room, 2 Twins, Garden view, Balcony
Grand Deluxe Twin, Guest room, 2 Twins, Garden view, Balcony
- 592 sq ft
- Sleeps 3
- 2 Twin Beds
View all photos for Deluxe Courtyard King, Guest room, 1 King, Garden view
Deluxe Courtyard King, Guest room, 1 King, Garden view
- 592 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Courtyard Twin, Guest room, 2 Twins, Garden view
Deluxe Courtyard Twin, Guest room, 2 Twins, Garden view
- 592 sq ft
- Sleeps 3
- 2 Twin Beds
View all photos for Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony
Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony
- 1184 sq ft
- Hill view
- Sleeps 3
- 1 King Bed
View all photos for Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony
Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony
- 1798 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Family room, 1 King, Garden view
Family room, 1 King, Garden view
- 1141 sq ft
- Mountain view
- Sleeps 3
- 1 King Bed
About the neighborhood
Jinghong
On river.You'll be within 6 miles (10 km) of Mandai Buddhist Temple and 9 miles (15 km) of Manting Park.
What's nearby
- Mandai Buddhist Temple - 10 min drive - 5.6 miles
- Tropical Flower and Plants Garden - 10 min drive - 6.2 miles
- Peacock Lake Park - 11 min drive - 6.9 miles
- Manting Park - 12 min drive - 7.1 miles
- Mengyang Nature Reserve - 25 min drive - 20.7 miles
Getting around
- Jinghong (JHG-Xishuangbanna) - 13 min drive
Restaurants
- KFC - 10 min drive
- 采悦轩 - 4 min walk
- 美美咖啡 - 10 min drive
- 艾永小黃牛早餐店 - 9 min drive
- Feast at Sheraton Xishuangbanna - 1 min walk
About this property
Sheraton Grand Xishuangbanna Hotel
Family-friendly upscale hotel with 3 restaurants
Sheraton Grand Xishuangbanna Hotel offers its guests hot springs, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.
Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 26673 square feet (2478 square meters) and includes conference space. An outdoor pool, a children's pool, and a health club are also featured at the luxury Sheraton Grand Xishuangbanna Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.
This 4.5-star Xishuangbanna Dai hotel is smoke free.
- 1 building
- 326 guestrooms or units
- 6 levels
- 3 dining venues
- Meeting rooms
- 26673 sq ft of conference space
- 2478 sq m of conference space
- Built in 2014
- Kid's club (free)
- Supervised kid's activities
- Poolside lounge chairs
- Umbrellas for the pool
- Charging station for electric cars
- Business facilities
- Conference space
- Breakfast available (surcharge)
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-out
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Game room or arcade
- Pool or billiards table
- Terrace
- Garden
- Gift shop
- Television in lobby
- ATM
- Onsite shopping
- Bellhop
- Elevator
- No smoking on site
- Bar or lounge
Sheraton Grand Xishuangbanna Hotel offers 326 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and washers/dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
There are 4 hot springs open between 8:30 AM and 10:00 PM.
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Property amenities
Family friendly
- Arcade/game room
- Baby toys
- Children's games
- Children's pool
- Children's toys
- Fenced pool
- Free children's club
- In-room crib
- In-room washer/dryer
- Indoor pool
- Laundry facilities
- Lifeguards on site
- Mini-fridge
- Outdoor pool
- Playground
- Pool gate
- Pool toys
- Rollaway/extra bed (surcharge)
- Soundproofed rooms
- Supervised activities for children
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- Electric car charging station on site
- Height restrictions apply for onsite parking
- Roundtrip airport shuttle (surcharge) from 8:30 AM to 10:00 PM at scheduled times and on request
- Onsite parking available only on request
- Free uncovered self parking on site
- Free valet parking on site
- Free RV/bus/truck parking on site
- Limited onsite parking
- Wheelchair-accessible parking available
- Onsite parking options include a garage
Food and drink
- Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 138 to 160.90 for adults and CNY 69 to 138 for children
- 3 restaurants
- A bar/lounge
- Coffee and tea in common areas
- Couples/private dining
Things to do
- 24-hour gym
- 4 hot springs
- Arcade/game room
- Billiards/pool table
- Boat and paddles
- Books
- Children's pool
- Concerts/live shows
- Foosball table
- Free children's club
- Game viewing
- Games
- Hiking/biking trails
- Indoor pool
- Outdoor pool
- Outdoor tennis court
- Playground
- Safari
- Sauna
- Shopping
- Steam room
- Table tennis
- TV in common areas
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 2 accessible parking spaces
- Area rugs in public areas
- Braille/raised signage
- Cobblestone flooring in public areas
- Elevator (20 inch wide door)
- Front entrance ramp
- Gravel flooring in public areas
- Handrails in hallways
- Handrails in stairways
- Hardwood flooring in public areas
- Hardwood flooring in room
- Height-adjustable showerhead
- Lever door handles
- Low-height electrical outlets in bathroom
- Pool access ramp on site
- Portable shower seat
- Raised toilet seat
- Smooth flooring in public areas
- Thin carpet in room
- Tile flooring in public areas
- Transfer shower
- Vibrating pillow alarm
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk (43 inches high)
- Wheelchair-accessible restaurant
- Wheelchairs on site
Room amenities
Entertainment
- 55-inch TV with digital channels
- iPod dock
Bedroom
- Blackout drapes
- Down comforter
- Free crib
- Pillow menu
- Premium bedding
- Rollaway/extra bed (surcharge)
Bathroom
- Bathrobes
- Deep soaking bathtub
- Designer toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Food and drink
- 24-hour room service
- Free bottled water
- Meal delivery service
- Mini-fridge
- Paper towels
More
- Access via exterior corridors
- Air conditioning
- Bulk dispensers for toiletries
- Cleaning products are eco-friendly
- Connecting rooms available
- Desk
- Desk chair
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Free local calls
- Iron/ironing board
- LED lighting
- Phone
- Recycling
- Safe
- Soundproofed rooms
- Washer/dryer
- Water-efficient showers
- Water-efficient toilets
- Window screens
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 4:00 PM and midnight
Minimum check-in age: 15
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
- No pets allowed, but service animals are welcome
Children and extra beds
- Children are welcome.
- Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
- Rollaway/extra beds are available for CNY 380.0 per stay.
- Free cribs (infant beds)!
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: CNY 1000 per accommodation, per night
- Breakage deposit: CNY 1000 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately CNY 138 to 160.9 for adults, and CNY 69 to 138 for children
- Airport shuttle fee: CNY 600 per vehicle (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 4:00 PM and midnight
- Rollaway bed fee: CNY 380.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and access to the hot springs
This property accepts credit cards, debit cards, mobile payments, and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking and access to the hot springs. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, and mobile payments. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
We should mention
- Pool access available from 8:00 AM to 10:00 PM.
- Hot springs access available from 8:30 AM to 10:00 PM.
- One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
- Guests may experience noise disturbance due to nearby construction work.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Sheraton Grand Xishuangbanna Hotel Jinghong
Frequently asked questions
How close is Sheraton Grand Xishuangbanna Hotel to the airport?
Sheraton Grand Xishuangbanna Hotel is 2.8 mi (13-min drive) away from the Jinghong (JHG-Xishuangbanna) airport, the closest popular airport to the property.
Does Sheraton Grand Xishuangbanna Hotel have an airport shuttle?
Sheraton Grand Xishuangbanna Hotel offers an airport shuttle from 8:30 AM to 10:00 PM, at scheduled times, for a charge of CNY 600. per vehicle, one-way.
Does Sheraton Grand Xishuangbanna Hotel offer free breakfast?
Free breakfast isn’t offered at Sheraton Grand Xishuangbanna Hotel, but buffet breakfast is offered for a fee of between CNY 138 and 160.9 for adults, CNY 69 and 138 for children. It's available every day from 7:00 AM to 11:00 AM.
Is there a casino at Sheraton Grand Xishuangbanna Hotel?
No, there is no casino at this hotel.
What time is check-in at Sheraton Grand Xishuangbanna Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in.
Is there free parking at Sheraton Grand Xishuangbanna Hotel?
This hotel offers free self parking and valet parking.
Does Sheraton Grand Xishuangbanna Hotel have a pool?
Sheraton Grand Xishuangbanna Hotel features an indoor pool, an outdoor pool, and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.
Does Sheraton Grand Xishuangbanna Hotel have a restaurant?
There are 3 onsite restaurants, offering options like Chinese cuisine, a poolside location, and garden views.
Does Sheraton Grand Xishuangbanna Hotel have a spa?
There are no spa services available at this hotel.
How close is Sheraton Grand Xishuangbanna Hotel to downtown Xishuangbanna Dai?
Sheraton Grand Xishuangbanna Hotel is 14.7 mi away from Jinghong.