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The Portman Ritz-Carlton, Shanghai

5.0 star property
5-star luxury hotel near Jing'an Temple, connected to a shopping center

Choose dates to view prices

Photo gallery for The Portman Ritz-Carlton, Shanghai

Lounge
Indoor pool, outdoor pool, lifeguards on site
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Meeting facility
Reviews
8.8

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Restaurant
  • BarBarBar

Check out the area

Map
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040
  • Popular LocationJing'an Temple8 min walk
  • Popular LocationPeople's Square3 min drive
  • Popular LocationThe Bund4 min drive
  • AirportShanghai (SHA-Hongqiao Intl.)29 min drive

Room options

View all photos for Club Suite, 1 Bedroom (Club level)

Premium bedding, pillowtop beds, minibar, in-room safe

Club Suite, 1 Bedroom (Club level)

  • 845 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Bedrooms

  • 1928 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Deluxe City View - King

Premium bedding, pillowtop beds, minibar, in-room safe

Club Deluxe City View - King

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

  • 1163 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Skyline View)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom (Skyline View)

  • 845 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio, 1 King Bed (Business)

Club Studio, 1 King Bed (Business) | Premium bedding, pillowtop beds, minibar, in-room safe

Club Studio, 1 King Bed (Business)

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Skyline View)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, View (Skyline View)

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Skyline View)

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 King Bed (Skyline View)

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds, View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds (Skyline View, High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 2 Twin Beds (Skyline View, High Floor)

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Studio, 2 Twin Beds

Club Studio, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Club Studio, 2 Twin Beds

  • 516 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe City View - Twin

Premium bedding, pillowtop beds, minibar, in-room safe

Club Deluxe City View - Twin

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

  • 845 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds, City View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
The Westin Bund Center, Shanghai
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (984)
The price is $161
per night
$187 total
includes taxes & fees
May 24 - May 25
The Westin Bund Center, Shanghai

About the neighborhood

Shanghai

City center stay.With a stay at this Jing'an hotel, you'll be within half a mile (1 km) of Jing'an Temple and 2 miles (3 km) of People's Square. The Bund is 2.9 mi (4.7 km) away.

What's nearby

  • Shanghai Centre - 1 min walk
  • Jing'an Temple - 8 min walk
  • Former French Concession - 12 min walk
  • People's Square - 3 min drive
  • The Bund - 4 min drive

Getting around

  • Jing'an Temple Station - 8 min walk
  • Shanghai South Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 21 min drive

Restaurants

  • 新邓家菜 - 5 min walk
  • Pasticceria-Confetteria - 2 min walk
  • 永宣陶艺 - 1 min walk
  • Siva Lounge - 5 min walk
  • 魚門客棧 - 5 min walk

About this property

The Portman Ritz-Carlton, Shanghai

5-star luxury hotel near Jing'an Temple, connected to a shopping center
The Portman Ritz-Carlton, Shanghai offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business center, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 60665 square feet (5636 square meters) and includes a conference center. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The Portman Ritz-Carlton, Shanghai. A train station pick-up service and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Shanghai hotel is smoke free.

  • 1 building
  • 593 guestrooms or units
  • 45 levels
  • 60665 sq ft of conference space
  • 5636 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Portman Ritz-Carlton, Shanghai offers 593 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Self parking on site (CNY 120 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available for a fee: CNY 288 for adults and CNY 144 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Portable bathtub seat
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from January 7 2024 to May 20 2024 (dates subject to change):
  • Sauna
The following facilities will be closed during the winter:
  • One of the swimming pools
The property will be renovating from April 25 2024 to June 30 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Portman Ritz-Carlton, Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408.1 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CNY 5000
  • A damage deposit of CNY 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CNY 288 for adults and CNY 144 for children
  • Self parking fee: CNY 120 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a deadbolt lock in each accommodation.

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Portman Ritz-Carlton
Portman Ritz-Carlton Hotel
Portman Ritz-Carlton Hotel Shanghai
Portman Ritz-Carlton Shanghai
Portman Shanghai
Ritz-Carlton Portman
Ritz-Carlton Shanghai Portman
Shanghai Portman
Shanghai Portman Ritz-Carlton
Shanghai Ritz-Carlton Portman
Portman Ritz-Carlton Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Shanghai
The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

How close is The Portman Ritz-Carlton, Shanghai to the airport?

The Portman Ritz-Carlton, Shanghai is 7.9 mi (21-min drive) away from the Hongqiao International Airport (SHA) airport, the closest popular airport to the property.

How much does it cost to stay at The Portman Ritz-Carlton, Shanghai?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at The Portman Ritz-Carlton, Shanghai on Jun 10, 2024 start from $142.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Portman Ritz-Carlton, Shanghai have an airport shuttle?

Airport shuttle services are not available at The Portman Ritz-Carlton, Shanghai.

Does The Portman Ritz-Carlton, Shanghai offer free breakfast?

Free breakfast isn’t provided at The Portman Ritz-Carlton, Shanghai, but full breakfast is offered for a fee of CNY 288 for adults and CNY 144 for children.

Is there a casino at The Portman Ritz-Carlton, Shanghai?

No, there is no casino at this hotel.

What time is check-in at The Portman Ritz-Carlton, Shanghai?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at The Portman Ritz-Carlton, Shanghai?

Free parking is not available at this hotel. Self parking is available for CNY 120 per night.

Does The Portman Ritz-Carlton, Shanghai have a pool?

The Portman Ritz-Carlton, Shanghai features an indoor pool and an outdoor pool. One of the pools will be closed during the winter. The property will be renovating the pool from April 25 2024 to June 30 2024 (completion date subject to change).

Does The Portman Ritz-Carlton, Shanghai have a restaurant?

The Portman Ritz-Carlton, Shanghai is home to Portman's, which features international cuisine.

Does The Portman Ritz-Carlton, Shanghai have a spa?

There are no spa services available at this hotel.

How close is The Portman Ritz-Carlton, Shanghai to downtown Shanghai?

The Portman Ritz-Carlton, Shanghai is 1.4 mi away from Shanghai.

The Portman Ritz-Carlton, Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 562 reviews" "
Rating 8 - Good. 161 out of 562 reviews" "
Rating 6 - Okay. 40 out of 562 reviews" "
Rating 4 - Poor. 16 out of 562 reviews" "
Rating 2 - Terrible. 13 out of 562 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yingshi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Dec 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Bowen, Medford

Business traveler
Liked: Cleanliness, staff & service
I stayed in this Ritz many times since 2017. The property is a little bit old right now. It feels like there hasn't been any renovation since 2017. They need to spend more in CAPEX to maintain the building. The service is as good as before. Lounge food and coffee are average.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Yong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2023

10/10 Excellent

Yingshi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. The staff were kind and helpful, the area is convenient (next to multiple shopping malls and subway stations) and the rooms were very modern and clean.
Stayed 5 nights in Dec 2023

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Really like this hotel

10/10 Excellent

GEORGE, arcadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the major shopping areas of Shanghai
Stayed 1 night in Dec 2023

10/10 Excellent

Kermit

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz are consistently great hotels. The suite we had was extremely clean and comfortable. The hotel is basically spotless inside and out. The bar lounge is elegant and well staffed. Breakfast and lunch buffets are out of this world in terms of variety service and cleanliness. We enjoyed the service and food daily with no regrets. Our advice might be to download a taxi app to help get a cab to return at night because they all work that way now. Great hotel. Classy staff and management. Everyone knows their part and performs to perfection. Stay here.
Stayed 4 nights in Nov 2023