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BALQUISSE Heritage Hotel

3.5 star property
Family-friendly 3.5-star hotel near Jimbaran Beach

Choose dates to view prices

Photo gallery for BALQUISSE Heritage Hotel

3 outdoor pools, pool umbrellas, sun loungers
Creator video - submitted by travel with me
Traditional Vintage Teak House | Bathroom | Free toiletries, hair dryer, bathrobes, towels
Couples treatment rooms, sauna, hot tub, body treatments, facials
Traditional Vintage Teak House | 1 bedroom, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Uluwatu 18x, Jimbaran, Bali, 80361
  • Place, Jimbaran Beach
    ‪6 min walk‬
  • Place, Samasta Lifestyle Village
    ‪13 min walk‬
  • Place, Jimbaran Market
    ‪16 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪18 min drive‬

Room options

View all photos for Plantation Classic Suite

Plantation Classic Suite | 1 bedroom, minibar, in-room safe, individually decorated

Plantation Classic Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Family Bungalow

Family Bungalow | 1 bedroom, minibar, in-room safe, individually decorated

Family Bungalow

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, individually decorated

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Planter’s Master Suite

Planter’s Master Suite | 1 bedroom, minibar, in-room safe, individually decorated

Planter’s Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 904 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Vintage Teak House

Traditional Vintage Teak House | 1 bedroom, minibar, in-room safe, individually decorated

Traditional Vintage Teak House

  • Garden view
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Jimbaran

Jimbaran Bay stay.Within a 15-minute walk of this Jimbaran Bay hotel, you'll find Jimbaran Beach and Samasta Lifestyle Village. Honorary Consulate of Italy and Benoa Square are also within 2 miles (3 km).

What's nearby

  • Jimbaran Beach - 6 min walk - 0.4 miles
  • Bamboo Spa - 7 min walk - 0.4 miles
  • Samasta Lifestyle Village - 13 min walk - 0.7 miles
  • Honorary Consulate of Italy - 15 min walk - 0.8 miles
  • Jimbaran Market - 16 min walk - 0.9 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 18 min drive

Restaurants

  • ‪Club InterContinental - ‬6 min walk
  • ‪Jimbaran Garden - ‬9 min walk
  • ‪Sunset Beach Bar & Grill - ‬8 min walk
  • ‪Caribu Coffee & Friends - ‬4 min walk
  • ‪Balique - ‬1 min walk

About this property

BALQUISSE Heritage Hotel

Family-friendly 3.5-star hotel near Jimbaran Beach
BALQUISSE Heritage Hotel offers its guests 3 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the family-friendly BALQUISSE Heritage Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Jimbaran hotel is smoke free.

  • 1 floor
  • 16 guestrooms or units
  • 3 buildings
  • Built in 1996
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
BALQUISSE Heritage Hotel offers 16 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. 24-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Jimbaran hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Henna Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

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  • Hot tub
  • Spa
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4.6 out of 5, Wonderful, 1,008 reviews
$230 nightly
The price is $253
Jun 15 - Jun 16
Total with taxes and fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: IDR 300,000 for adults and IDR 300,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Library
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 24-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at BALQUISSE Heritage Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately IDR 300000 for adults and IDR 300000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 350000 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Balquisse
Balquisse Villa
Villa Balquisse
Villa Balquisse Hotel
Villa Balquisse Hotel Jimbaran
Villa Balquisse Jimbaran
BALQUISSE Heritage Hotel Jimbaran
BALQUISSE Heritage Hotel
BALQUISSE Heritage
Balquisse Hotel Jimbaran
BALQUISSE Heritage Hotel Bali/Jimbaran
BALQUISSE Heritage Hotel Bali/Jimbaran
Balquisse Hotel Jimbaran
BALQUISSE Heritage Hotel Jimbaran
BALQUISSE Heritage Jimbaran
BALQUISSE Heritage
Resort BALQUISSE Heritage Hotel Jimbaran
Jimbaran BALQUISSE Heritage Hotel Resort
Resort BALQUISSE Heritage Hotel
Villa Balquisse
Balquisse Heritage Jimbaran
BALQUISSE Heritage Hotel Jimbaran
BALQUISSE Heritage Jimbaran
BALQUISSE Heritage
Resort BALQUISSE Heritage Hotel Jimbaran
Jimbaran BALQUISSE Heritage Hotel Resort
Resort BALQUISSE Heritage Hotel
Villa Balquisse
Balquisse Heritage Jimbaran
BALQUISSE Heritage Hotel Jimbaran
BALQUISSE Heritage Jimbaran
BALQUISSE Heritage
Resort BALQUISSE Heritage Hotel Jimbaran
Jimbaran BALQUISSE Heritage Hotel Resort
Resort BALQUISSE Heritage Hotel
Villa Balquisse
Balquisse Heritage Jimbaran

Frequently asked questions

How close is BALQUISSE Heritage Hotel to the airport?

BALQUISSE Heritage Hotel is 4.4 mi (18-min drive) away from the Ngurah Rai Intl. Airport (DPS) airport, the closest popular airport to the property.

How much does it cost to stay at BALQUISSE Heritage Hotel?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at BALQUISSE Heritage Hotel on Jun 25, 2026 start from $179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does BALQUISSE Heritage Hotel have an airport shuttle?

BALQUISSE Heritage Hotel offers an airport shuttle 24 hours a day, on request, for a charge of IDR 350000 per vehicle, one-way.

How close is BALQUISSE Heritage Hotel to the beach?

This hotel is a short 8-minute walk from Jimbaran Beach and 4.8 mi (21-min drive) from Kuta Beach. Don't forget your sunscreen!

Does BALQUISSE Heritage Hotel offer free breakfast?

Free breakfast isn’t provided at BALQUISSE Heritage Hotel, but full breakfast is offered for a fee of IDR 300000 for adults and IDR 300000 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at BALQUISSE Heritage Hotel?

No, there is no casino at this hotel.

What time is check-in at BALQUISSE Heritage Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at BALQUISSE Heritage Hotel?

This hotel offers free self parking.

Does BALQUISSE Heritage Hotel have a pool?

BALQUISSE Heritage Hotel features 3 outdoor pools.

Does BALQUISSE Heritage Hotel have a restaurant?

BALQUISSE Heritage Hotel is home to Asam Garam Restaurant, which features Fusion cuisine.

Does BALQUISSE Heritage Hotel have a spa?

Pamper yourself with a day at Henna Spa, where you can enjoy body treatments, mani/pedis, and facials.

How close is BALQUISSE Heritage Hotel to downtown Jimbaran?

BALQUISSE Heritage Hotel is 0.7 mi away from Jimbaran.

BALQUISSE Heritage Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 100 reviews
Rating 8 - Good. 18 out of 100 reviews
Rating 6 - Okay. 5 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 3 out of 100 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

allison

The hotel is absolutely beautiful and the staff are excellent. Really enjoyed the yoga, tea time and food
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Negar

Liked: Amenities
We loved the morning yoga and breakfast!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anne Kathleen

Liked: Cleanliness, staff & service
Such a beautiful place to stay.
Stayed 9 nights in Sep 2024
Verified

10/10 Excellent

James

It was excellent in every area
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most beautiful hotel!

Gorgeous hotel, like out of a movie or an interior design magazine! Breakfast was amazing, staff so nice!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charming little hotell with excellent service
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

all round excellent

Beautiful, quiet and relaxing hotel. Well cared for and pampered, 10min walk from the beach with spectacular rooms. Perfect place to unwind for a few days.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s no place quite like this hotel. I’ve stayed here twice and would stay here every time I go to Bali because it’s so amazing. The unique rooms, the amazing staff, the incredible pools the beautiful Resturant. it all works so well. Jimbaran is a fast paced area, but a great location and the property is tucked back in the most beautiful location. I almost don’t wanna recommend this hidden gem.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Niklas L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

One of the most pleasant hotel experiences I’ve had in my many years of traveling both in business and private. The staff was just so kind and helpful with everything. We did morning yoga in the wonderful yoga studio surrounded by the lemongrass field outside. We had both dinner and afternoon tea at the hotel. Food was great, and the breakfast was made from your personal choice. They really have put effort in the details. Beautiful and calming atmosphere.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Dany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place out of time. Wonderful staff.

One of the most wonderful stay I ever had. The place is just out of time. Both Balinese style we were looking for and kind of colonial annex which will amazes you. The staff is the nicest and thoughtful. I will definitely go back there if I come back to Bali.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique experience

Hotel was like going back in time. really well done like visiting a museum .pools were great.the included breakfast was the best i have had in a hotel.not much around in the way of bars or restaurants.500 metre to the beach good seafood restaurant's
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply stunning

The Balquisse is one of the most stunning and beautiful places that we have ever stayed at. The grounds, rooms and all facilities are gorgeous. Immaculately designed and breathtaking. We booked a deluxe room but we’re upgraded to a suite. The beds are very comfortable, the bathroom has full amenities provided and the daily service efficient. Each morning we would go to breakfast and the room was always clean and tidy by the time we got back. Breakfast was scrumptious, fruit, pancakes, eggs, granola, and the best coffee we have had at a hotel in all of Bali. We also had dinner at the hotel restaurant which was equally lovely. There is no need to leave, but if you wish to walk to the beach and see the sunset, it takes about 15 minutes. The hotel is only 10 minutes from the airport. Highly recommended.
Room 2, Balai Balai
Bathroom
Restaurant
Lounge
Stayed 4 nights in Nov 2022
Verified

4/10 Poor

Tija

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A unique property for sure, however the rooms are very dark, there was construction on the property when there (building a yoga building) morning to night noise, there is not a lot of privacy as the rooms all open to common areas. very expensive for what it is. We booked a massage and specifically hung around for it only to be told that they gave our time to another guest but did not say sorry. STaff are not friendly.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Barry Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is full of rustic Balinese charm. We had the superior room which was adequate just for the 2 of us. Downfall is that the room amenities when we booked stated a TV. The room didn't have one. We were eventually given one after showing them a screen shot of our booking. We had clean towels every day and was even left 3. This is great for those with long hair to wrap it up after a shower and still have another towel to dry your body. Unfortunately the shower was constantly going hot and then cold and was not powerful enough to get the shampoo out of long hair quickly. The hair dryer took forever to dry hair too. The staff were fantastic. Always there to help. The breakfast was included but unfortunately every savoury included eggs. We were totally egged out by the end of the holiday. We thoroughly enjoyed lazing by the pool and there could be more beds in the sun for people to use.
Verified

10/10 Excellent

Catrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unikt hotell på Bali

tt helt fantastiskt hotell i klassisk balinesisk anda – med bara 16 rum men ändå tre pooler, yoga och en avkopplande spaavdelning. Gott om mysiga utrymme att umgås utomhus, samtidigt som den personliga matsalen skapade en unik upplevelse. Ett topphotell jag gärna återvänder till.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Caisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Det vackraste av alla hotell.

Det vackraste hotell jag bott på. Magisk personal och fantastiska rum. Besökte hotellet för 5 år sedan, då var maten och servicen sämre. Nu har detta förbättrats och frukost, lunch så väl som middag och service var utsökt. Jag längtar till vi får åka tillbaka!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Mari J

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
最近ヴィンテージにハマっている娘の為に最後の日に特別にブッキングしたブティックホテル。 オンラインで見た時はもっとスプーキー(怖め)だと思ったが、実際見てみると高貴なイメージだった。 1960年代のアンティークの家を修復して作られたフランス人🇫🇷のオーナーのデザインのセンスの良さが伝わってくる。 裏庭の広いガーデンと奥のレストランは他のモダンなブティックホテルにはない、優雅なヨーロピアン風のアンティーク家具とあらゆるところに飾られたビンテージのシャンデリアが美しい。 2階のお部屋に続く階段には美しいシャンデリアが迎えてくれて、 ヴィンテージの上下2段に開く大きなドアを開けると、甘いカラーのアンティークガラスの照明とテラスが乙女心をくすぐる。 改善点 フロントのスタッフの対応はあまり良くない。 笑顔が少ないく、他のブティックホテルに比べて印象が悪い👎 送迎のサポートもあまり対応が良くなく、騙された気分だった。
Stayed 1 night in Aug 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig atmosfære i smukke æstetiske omgivelser. Hjælpsom og imødekommende personale. Fredelig beliggenhed på en ellers meget hektisk gade. Vi kommer gerne igen
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

LAMESCH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendide et intime

Lieu splendide et service parfait Très belle étape hors du temps Décoration magnifique Je recommande cette étape tel un moment suspendu dans le temps
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Robin

Liked: Staff & service, property conditions & facilities, room comfort

Great ambience!

Nice hotel with a cool and photo-friendly ambience. The room was a bit dark and the bathroom could really be better a this price. Staff was however friendly and cleaning very well kept. We loved the relaxed layout with two pools and direct access from the room. Information regarding all ”good to know” about the hotel, breakfast, amendities, the possibility to visit ’Shaba’ (which is a really cool villa connected to the Balquisse with a third pool) etc, could really improve. Not much information about anything from staff upon arrival nor any basic pamplet left in the room. Breakfast was nice but a few more options would do good. The beach is across the road. Good supermarket plus restaurants within walkingdistance.
Stayed 5 nights in Dec 2019
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decoration was superb, every detail.The swimming pools excellent
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel im französischen Stil. Es gibt sogar eine Teatime täglich. Der Service ist sehr gut. An den beiden Pools liegen immer frische Handtücher. Das Frühstück ist sehr gut und wird frisch für jeden Gast zubereitet. Man kann auch Kaffee und Säfte nachbestellen.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and amazing place with a lot of green and outstanding interiors
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A one of a kind property

This is an amazing property nestled into the heart of Jimbaran area which feels like a home away from home. It's a nice escape from the hustle of Bali if you just want to unwind after a day of sightseeing. The property is so beautifully decorated with every little detail considered that the pictures and videos online don't do it justice and words can't describe it. It truly is a little slice of heaven and really needs to be experienced in person. The staff who work here are bar none. They are exceptionally helpful, friendly, and accommodating. The selection of the food menu is also amazing. The only thing that needs improvement in my opinion is the spa. The spa treatment itself was great but staff members should not be allowed to have their phones on during treatments because it is distracting. Also due to the way the spa is set up here it is in the same area as other hotel guests rooms and where they dine for breakfast. Staff members should be more considerate when guests are changing and leave the room vs just standing there waiting for you to get undressed which is uncomfortable. They should also not be allowed to open the door to the room during a service because a customer is essentially naked under the sheets and it's an invasion of privacy to expose them to the outside and anyone who may be walking by.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Christof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and spatious, with little glitches

Great little hotel. Would recommend and return, despite a few minor glitches. + Beautifully done, with lots of taste and nice little details + Very green and spatious grounds, tranquil + Good value for money, with around EUR 100 per night - didn't reply to request for airport pickup via contact form online. When finally arranged, the driver was late, so I spent 20 mins, after a 24hr journey, wandering up and down the hundreds of drivers at the airport trying to spot my sign - hot water didn't work on the first morning though fixed within a day - Free massage was promised when booking on hotels.com but not available. Spa is not really a spa, as only open 10 to 5. So no chance to go as a business traveller - breakfast is very nicely done but a la carte and gets a bit repetitive after a few days
Stayed 4 nights in Oct 2019