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Urban Hotel Serpong

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Urban Hotel Serpong

Standard Twin Room | In-room safe, desk, laptop workspace, blackout drapes
Front of property
Terrace/patio
Lobby
Family 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Reviews

1.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Urban Heights Residence, Tower Toronto, Jl. Ciater Raya N0. 8, Rw Mekar Jaya, South Tangerang, Banten, 15310
  • Place, TerasKota
    ‪5 min drive‬
  • Place, Ocean Park
    ‪6 min drive‬
  • Place, ITC BSD
    ‪6 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Family 1 Bedroom

Family 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Family 1 Bedroom

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family 2 Bedrooms

Family 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Family 2 Bedrooms

  • 463 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Large Twin Bed, 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Studio

Lobby

Standard Studio

  • Sleeps 2
  • Free WiFi

View all photos for Family 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Family 1 Bedroom

  • Sleeps 2
  • Free WiFi

View all photos for Family 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Family 2 Bedrooms

  • Sleeps 3
  • Free WiFi

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

  • Sleeps 2
  • Free WiFi

One-Bedroom Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

South Tangerang

In South Tangerang .You'll find Eka Hospital and TerasKota within 3 miles (5 km) of this hotel. Also, Ocean Park is within 3 miles (5 km) and ITC BSD is within 6 miles (10 km).

What's nearby

  • TerasKota - 5 min drive - 3.7 miles
  • Ocean Park - 6 min drive - 3.5 miles
  • ITC BSD - 6 min drive - 4.2 miles
  • Aeon Mall BSD City - 10 min drive - 6.5 miles
  • QBig BSD City - 11 min drive - 7.6 miles

Getting around

  • Serpong Rawa Buntu Station - 6 min drive
  • Lebak Bulus Grab Station - 14 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 36 min drive

Restaurants

  • ‪RM Jati - ‬4 min walk
  • ‪Roti Bakar Eddy - ‬3 min walk
  • ‪Soto Betawi Pinggir Tol - ‬3 min walk
  • ‪Subway - ‬6 min walk
  • ‪Rumah Makan Jati - ‬4 min walk

About this property

Urban Hotel Serpong

3-star guestrooms with free WiFi
Urban Hotel Serpong offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Urban Hotel Serpong. Self parking is free.

Smoking is allowed in designated areas at this 3-star South Tangerang hotel.

  • 105 guestrooms or units
  • Meeting rooms
  • Manager's reception (free)
  • Deli
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Urban Hotel Serpong offers 105 air-conditioned accommodations with safes and complimentary bottled water. 34-inch Smart televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 34-inch smart TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Hotel Serpong

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 100000 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

Property Registration Number 9120305160682, 68110

We should mention

  • Pool access available from 7:30 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Hotel Serpong Hotel
Urban Express HomTel Serpong
Urban Hotel Serpong South Tangerang
Urban Hotel Serpong Hotel South Tangerang

Frequently asked questions

How close is Urban Hotel Serpong to the airport?

Urban Hotel Serpong is 21.5 mi (36-min drive) away from the Soekarno-Hatta Intl. Airport (CGK) airport, the closest popular airport to the property.

How much does it cost to stay at Urban Hotel Serpong?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Urban Hotel Serpong on Jun 19, 2026 start from $16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Urban Hotel Serpong have an airport shuttle?

Airport shuttle services are not available at Urban Hotel Serpong.

Does Urban Hotel Serpong offer free breakfast?

Urban Hotel Serpong does not offer free breakfast.

Is there a casino at Urban Hotel Serpong?

No, there is no casino at this hotel.

What time is check-in at Urban Hotel Serpong?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Urban Hotel Serpong?

This hotel offers free self parking.

Does Urban Hotel Serpong have a pool?

Urban Hotel Serpong features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:30 AM to 8:00 PM.

Does Urban Hotel Serpong have a restaurant?

Yes, there is a restaurant on site.

Does Urban Hotel Serpong have a spa?

There are no spa services available at this hotel.

How close is Urban Hotel Serpong to downtown South Tangerang?

Urban Hotel Serpong is 2.4 mi away from South Tangerang.

Urban Hotel Serpong Reviews

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