The Residences at The Ritz-Carlton Jakarta, Pacific Place

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Interior entrance
Executive Room, 3 Bedrooms, City View | Premium bedding, in-room safe, individually furnished, desk
Exterior detail
Sauna, steam room, body treatments, hydrotherapy, aromatherapy
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Jl. Jendral Sudirman Kav. 52-53, Jakarta, Jakarta, 12190
  • Place, Pacific Place
    ‪1 min walk‬
  • Place, Kidzania
    ‪5 min walk‬
  • Place, Gelora Bung Karno Stadium
    ‪19 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪39 min drive‬

Room options

Grand Room, 1 Bedroom, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Bedrooms, City View (Balcony)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Bedroom, City View (Balcony)

  • City view
  • 980 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Bedrooms, Garden View

  • City view
  • 1432 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Executive Room, 3 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1776 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Jakarta

City center retreat .With a stay at this Sudirman Central Business District hotel, you'll be within half a mile (1 km) of Pacific Place and 2 miles (3 km) of Gelora Bung Karno Stadium. Senayan National Golf Club and Grand Indonesia are also within 3 miles (5 km).

What's nearby

  • Pacific Place - 1 min walk - 0.0 miles
  • Indonesia Stock Exchange - 3 min walk - 0.2 miles
  • Kidzania - 5 min walk - 0.3 miles
  • fX Sudirman Mall - 8 min walk - 0.5 miles
  • Gelora Bung Karno Stadium - 19 min walk - 1.0 mile

Getting around

  • Kuningan Station - 5 min drive
  • Istora MRT Station - 9 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 47 min drive

Restaurants

  • ‪Harland+Holden - ‬1 min walk
  • ‪Shaburi & Kintan Buffet - ‬1 min walk
  • ‪Ippudo - ‬4 min walk
  • ‪Eight Treasures - ‬2 min walk
  • ‪Club Lounge - ‬2 min walk

About this property

The Residences at The Ritz-Carlton Jakarta, Pacific Place

5-star luxury hotel near Pacific Place, connected to a shopping center
The Residences at The Ritz-Carlton Jakarta, Pacific Place offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business center and meeting rooms. A sauna, spa services, and a library are also featured at the luxury The Residences at The Ritz-Carlton Jakarta, Pacific Place. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 1 building
  • 132 guestrooms or units
  • 39 levels
  • Meeting rooms
  • Built in 2007
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Residences at The Ritz-Carlton Jakarta, Pacific Place offers 132 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. These individually furnished accommodations include dining tables. Beds feature premium bedding. 46-inch LED televisions come with premium cable channels. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, and complimentary toiletries.

This Jakarta hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 17 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (IDR 330,000 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (IDR 330,000 per day); wired internet (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (IDR 120,000 per day)
  • Valet parking on site (IDR 170,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 9:30 AM for a fee: IDR 278,000 to 336,380 for adults and IDR 98,000 to 118,580 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour pool access
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (57 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 46-inch LED TV with premium cable channels
  • DVD player
  • MP3 dock

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Residences at The Ritz-Carlton Jakarta, Pacific Place

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 550000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately IDR 278000 to 336380 for adults, and IDR 98000 to 118580 for children
  • Fee for in-room wireless internet: IDR 330000 per day (rates may vary)
  • Fee for in-room wired internet: IDR 330000 per stay (rates may vary)
  • Fee for wireless internet in public areas: IDR 330000 per day (rates may vary)
  • Fee for wired internet in public areas: IDR 330000 per stay (rates may vary)
  • Airport shuttle fee: IDR 440000 per vehicle (one-way)
  • Self parking fee: IDR 120000 per day
  • Valet parking fee: IDR 170000 per day
  • Rollaway bed fee: IDR 550000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 55110, 9120404332264

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Residences Ritz-Carlton Jakarta Pacific Place
Residences Ritz-Carlton Pacific Place
Residences Ritz-Carlton Pacific Place Hotel
Residences Ritz-Carlton Pacific Place Hotel Jakarta
Residences Ritz-Carlton Jakarta Pacific Place Hotel
The Residences at The Ritz Carlton Jakarta Pacific Place
Resinces RitzCarlton Pacific
The Residences at The Ritz-Carlton Jakarta, Pacific Place Hotel

Frequently asked questions

How close is The Residences at The Ritz-Carlton Jakarta, Pacific Place to the airport?

The Residences at The Ritz-Carlton Jakarta, Pacific Place is 7.2 mi (32-min drive) away from the Halim Perdanakusuma Intl. Airport (HLP) airport, the closest popular airport to the property.

How much does it cost to stay at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at The Residences at The Ritz-Carlton Jakarta, Pacific Place on Jun 12, 2026 start from $155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have an airport shuttle?

The Residences at The Ritz-Carlton Jakarta, Pacific Place offers an airport shuttle 24 hours a day, on request, for a charge of IDR 440000 per vehicle, one-way.

How close is The Residences at The Ritz-Carlton Jakarta, Pacific Place to the beach?

This hotel is 14.4 mi (44-min drive) from San Antonio Beach PIK 2.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place offer free breakfast?

Free breakfast isn’t offered at The Residences at The Ritz-Carlton Jakarta, Pacific Place, but full breakfast is offered for a fee of between IDR 278000 and 336380 for adults, IDR 98000 and 118580 for children. It's available every day from 6 AM to 9:30 AM.

Is there a casino at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

No, there is no casino at this hotel.

What time is check-in at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Check-in start time: 3 PM; Check-in end time: 2:30 PM.

Is there free parking at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Free parking is not available at this hotel. Self parking is available for IDR 120000 per day, and valet parking for IDR 170000 per day.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have a pool?

The Residences at The Ritz-Carlton Jakarta, Pacific Place features an outdoor pool. Guests can enjoy 24-hour pool access.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have a restaurant?

Yes, there is a restaurant on site.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have a spa?

This hotel has a spa, which features body scrubs, massages, and mani/pedis.

How close is The Residences at The Ritz-Carlton Jakarta, Pacific Place to downtown Jakarta?

The Residences at The Ritz-Carlton Jakarta, Pacific Place is 2.3 mi away from Jakarta.

The Residences at The Ritz-Carlton Jakarta, Pacific Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 79 out of 132 reviews
Rating 8 - Good. 35 out of 132 reviews
Rating 6 - Okay. 9 out of 132 reviews
Rating 4 - Poor. 5 out of 132 reviews
Rating 2 - Terrible. 4 out of 132 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ole W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sunildath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in busy but nice area for shopping, very nice and helpful staff and beautiful rooms
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Susanti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love, Love, Love! Friendly Staff and Courteous, Variety of breakfast menu, My Favorite Juice bar. Feel Safe. Didn’t get a chance to visit Spa but the pool clean and lovely. My Husband and I will be back to stay at the Ritz again.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

MR Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Evi C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is huge and clean
Stayed 2 nights in Sep 2025
Verified

8/10 Good

IMRAN

Liked: Cleanliness, staff & service, amenities
Kitchen needs an upgrade and the sitting area, other then that, the view was super!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Wan Tat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and hotel staff are amazing, and it is a premium service apartment choice in Jakarta. Highly recommended
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Arivazagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was big and clean. location ideal for meetings and restaurants just next to the mall
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big, clean and nice room apartment. Really good service!
Nice complimentary
Beautiful Jakarta
View from our toilet
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Zan Yi Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with large rooms that can accommodate families! Loved the 3 bedroom apartment that had a separate helper’s room. Breakfast was great with a semi buffet approach, staff were helpful especially the concierge team who were very helpful with coordinating deliveries for us. The rooms were comfortable with great beds and pillows. The only downside was the age of the rooms and the lack of usb charging ports, definitely something for management to consider installing.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Noor Fairuza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My short stay at The Ritz-Calrton Jakarta, Pacific Place was amazing. The hospitality was top notch and I have nothing to complain about. The best part of the stay was the incredible customer service they provided from the moment i step in the hotel to the very moment i took my leave. Superb stay and worth every money spent.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Mohan Persad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

SUNG IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in May 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trips with Kids

Location, staff services from the 1st till the last day of stays are superb. Housekeeping needs improvement in terms providing the necessity like towels and toilet papers etc. Breakfast selection is as expected. After service hotel service is super good as the hotel make an effort to contact us via email on the items that we have left behind on purposed. 😂👍
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I of four, which includes a three and 5-year old, loved our 5 days at the Ritz Carlton Pacific Place. What sets itself apart are its service, location, and amenities. The hotel has world-class service from the staff, including breakfast, front desk, concierge, spa, and pool. I’d like to thank Roch Fari from the spa and pool, who was extremely helpful and attentive. This location cannot be beaten; few hotels in Jakarta can provide everything you need within Pacific Place Mall. It’s within steps of the Jakarta MRT to get around the city and Hutan Kota. I will return in the future because my family loves the pool, and I especially love the amenities, such as the whirlpool, cold plunge, and steam room.
Stayed 4 nights in Dec 2024
Verified

2/10 Terrible

Shun

Disliked: Cleanliness, amenities, property conditions & facilities
エントランスは日本の安価なビジネスホテルよりも質素で、部屋は暗く湿気っていて、シャンプー類は空、タオルやベッドはカビ臭く、イスラムの朝のお祈りもガラスが薄いのか朝4時から丸聞こえ、正直本当にここはリッツカールトンなのかと目を疑いました。3名分、残り5泊(数十万円)を残して1泊でチェックアウトし、過去数回泊まっているグランドハイアットジャカルタを取り直し移動しました。 二度と泊まりません。最低でした。 もっと安くて綺麗なホテルが沢山あります。 私個人の意見ですが参考になれば。
Stayed 5 nights in Feb 2026
Verified

8/10 Good

ChinYi

Liked: Cleanliness, staff & service
老舊
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Fakhri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was geweldig geregeld! Medewerkers waren ontzettend vriendelijke medewerkers, speciale dank aan dhr Fajri.
Stayed 8 nights in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

자카르타에서의 좋은 기억

만족합니다!!
Stayed 1 night in Jun 2023
Verified

6/10 Okay

handry

Liked: Staff & service
Disliked: Room comfort

Just okay. Not really a 5 stars

Staffs are lovely. Parking area non dedicated to stay over guests, had to find available space far from hotel lobby (had to move the car to near lift after mall closed at night) Bed and pillows are bad (really bad) hurt my back and neck (my wife's too) Cleanliness are acceptable, not convenient though. No bar soap, no extra towel in the kitchen, outdated furniture. Decent TVs Staffs are great
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Convenient/Great Staff

The apartments are a bit dated, but had everything needed. The location was very convenient for food shopping, restaurants and MRT and taxi transit. The front desk was very helpful at addressing any issues and supplying extra kitchen equipment (thank you Naomi!).
Stayed 4 nights in Jun 2021
Verified

6/10 Okay

Minas

Liked: Property conditions & facilities
Disliked: Cleanliness

Good but not really on Ritz Carlton High Level!

The apartment was comfortable and with a good setup. The water dispenser was making too much noise and we had to disconnect it from the plug. The bathrooms were not totally clean, and we found hairs from the previous resident. The slippers supplied were used by the previous resident, and although this was a two bedroom apartment for 4 persons only 2 used set of slippers supplied. The standard was not the same (was lower) than the Ritz Carton Hotels in London and Berlin where I often stay. The button for the floor in one elevator was not working. The mattress of the bed was of average to low quality. Breakfast was ok, but nothing to talk about.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Everything and everyone as their service was impeccable.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常建議第一次來雅加達的旅客入住這邊

這是一間小的公寓,很舒服,視野很好,很安全的地方。飯店連接這商場,有超市和各式各樣的商店。
Stayed 2 nights in Sep 2019