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Ramada by Wyndham Serpong

Property class: 3
3-star spa hotel in Bumi Serpong Damai

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Photo gallery for Ramada by Wyndham Serpong

A swimming pool with a view of a distant tower, surrounded by greenery and a clear sky.
A high-rise building with multiple floors, surrounded by a cityscape at dusk.
A modern restaurant with a marble counter, seating area, and large windows offering a view of the city.
A hotel room with two beds, a flat-screen TV, a desk with a chair, a sofa, and a large window with curtains.
A modern hotel lobby with a reception desk, seating area, and large windows overlooking a street.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Raya Serpong No.89, Cilenggang,, Serpong, Kota, South Tangerang, Banten, 15310
  • Place, TerasKota
    ‪19 min walk‬
  • Place, Ocean Park
    ‪2 min drive‬
  • Place, Indonesia Convention Exhibition (ICE) - BSD City
    ‪7 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite

In-room safe, desk, laptop workspace, soundproofing

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a TV, a desk, and a door leading to the bathroom.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a flat-screen TV, a desk with a chair, a sofa, and a large window with curtains.

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, bedside table, wall-mounted TV, and a painting.

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

South Tangerang

Bumi Serpong Damai stay.Your stay at this Bumi Serpong Damai hotel places you within 2 miles (3 km) of Eka Hospital and TerasKota. BSD Xtreme Park and Ocean Park are also within 2 miles (3 km).

What's nearby

  • TerasKota - 19 min walk - 1.0 mile
  • Ocean Park - 2 min drive - 1.1 miles
  • Aeon Mall BSD City - 5 min drive - 3.3 miles
  • Indonesia Convention Exhibition (ICE) - BSD City - 7 min drive - 4.4 miles
  • Blok M Square - 33 min drive - 21.8 miles

Getting around

  • Serpong Station - 6 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 39 min drive

Restaurants

  • ‪Stok Espresso - ‬3 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Maxi's Cafe & Bar. - ‬11 min walk
  • ‪Bakmi Buncit - ‬3 min drive
  • ‪Portakamp Coffee & Beyond - ‬4 min drive

About this property

Ramada by Wyndham Serpong

3-star spa hotel in Bumi Serpong Damai
Ramada by Wyndham Serpong offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. Spa services, barbecue grills, and concierge services are also featured at the business-friendly Ramada by Wyndham Serpong. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 3-star South Tangerang hotel is smoke free.

  • 93 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ramada by Wyndham Serpong offers 93 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Amreta. The spa is open daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 17

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 120000 for adults and IDR 60000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 350000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SAHID SERPONG Banten

SAHID SERPONG Hotel Banten

Hotel SAHID SERPONG Banten

Banten SAHID SERPONG Hotel

Hotel SAHID SERPONG

Sahid Serpong Hotel

Hotel Sahid Serpong Serpong

Serpong Sahid Serpong Hotel

Hotel Sahid Serpong

Sahid Serpong Serpong

Sahid Hotel

Sahid

Sahid Serpong

Ramada by Wyndham Serpong Hotel

Ramada by Wyndham Serpong South Tangerang

Ramada by Wyndham Serpong Hotel South Tangerang

Frequently asked questions

How close is Ramada by Wyndham Serpong to the airport?

Ramada by Wyndham Serpong is 23.3 mi (39-min drive) away from the Soekarno-Hatta Intl. Airport (CGK) airport, the closest popular airport to the property.

How much does it cost to stay at Ramada by Wyndham Serpong?

As of Sep 15, 2026, prices found for a 1-night stay for 2 adults at Ramada by Wyndham Serpong on Sep 17, 2026 start from $38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ramada by Wyndham Serpong have an airport shuttle?

Ramada by Wyndham Serpong offers an airport shuttle from 6:00 AM to 10:00 PM, on request, for a charge of IDR 350000. per vehicle, one-way.

Does Ramada by Wyndham Serpong offer free breakfast?

Free breakfast isn’t provided at Ramada by Wyndham Serpong, but buffet breakfast is offered for a fee of IDR 120000 for adults and IDR 60000 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Ramada by Wyndham Serpong?

No, there is no casino at this hotel.

What time is check-in at Ramada by Wyndham Serpong?

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. A fee applies for early check-in.

Is there free parking at Ramada by Wyndham Serpong?

This hotel offers free self parking.

Does Ramada by Wyndham Serpong have a pool?

Ramada by Wyndham Serpong features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 6:00 PM.

Does Ramada by Wyndham Serpong have a restaurant?

Yes, there is a restaurant on site.

Does Ramada by Wyndham Serpong have a spa?

Yes, this hotel has a spa.

How close is Ramada by Wyndham Serpong to downtown South Tangerang?

Ramada by Wyndham Serpong is 3.7 mi away from South Tangerang.

Ramada by Wyndham Serpong Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Zulk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort

Great staff.

The staff made up for the fact the hotel building is a bit dated. Very clean, fantastic breakfast, close to Serpong train station and newer/modern Aeon Mall BSD City. Special thanks to Yudi, Edy, Dina, Asya and Rahmat and the rest of the staff that I didn't get names. Very professional and well managed. Thank you for 6 nights, would book again.
Stayed 6 nights in Sep 2024
Verified review

8/10 Good

STEEVE

Liked: Cleanliness, staff & service, amenities
Good quality for the price but improvments are required. Paint needs to be redone on the walls, bathroom is so tiny for the size of that room. A little bigger would have been great since our room was quite big.
Stayed 2 nights in Oct 2022
Verified review

4/10 Poor

palsung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
i never will have next stay dirty and horrible
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Indonesia on a regular basis now because I have a fiancé and plan to retire there soon. The routine is to meet my gal in Jakarta, spend a few days then travel around before returning to Jakarta for a few more before I depart. This is the first time I rebooked the same place because we did like it there. I realized that I had over booked by 1 day and asked for a refund on 1 day but they declined. I would have understood if it was during peak season, but it wasn’t and they were not really inconvenienced. I would have made the refund as a gesture of good will, knowing the value of good customer service. I am not saying that I won’t return but if there is a choice to be made, I will remember. It’s a good hotel but I think they could rethink policy considering customer loyalty.
Stayed 5 nights in Apr 2023
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent, but overpriced

The Junior suite was pretty decent, but too expensive (~$50 per night). *** Positive *** Always diligently delivering cutlery when needed. Always friendly over the phone. Room was spacious, except the bathroom. Sheets felt clean. No stale smells in the room. *** Negative *** Some of the young cleaning staff cleaned in a lazy way (skipping half the floor, including very dirty area under the bed). Forgot to change floor mats multiple times until I made an issue out of it. Tiny shower cubicle. Staff do no speak English (well). Windows do not close well, so even though you are on a high floor, you can still hear loud noises from outside.
Stayed 7 nights in May 2021
Verified review

6/10 Okay

Jack

Liked: Cleanliness
Disliked: Amenities
NA nothing special, Breakfast was lousy. No service.
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Irene

Liked: Staff & service, property conditions & facilities, room comfort
The room size is pretty good however compare to the room size, the shower box is very small. Overall it look clean except the towel
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Naoki

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024
Verified review

8/10 Good

YUKI

Stayed 4 nights in Jul 2024
Verified review

2/10 Terrible

Moriyama

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Henry

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

MOHAMMED

Stayed 1 night in Jan 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

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