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Hotel Santika Premiere ICE - BSD City

3.5 star property
3.5-star hotel in Bumi Serpong Damai

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Photo gallery for Hotel Santika Premiere ICE - BSD City

Front of property
Exterior detail
2 bars/lounges
2 bars/lounges
2 bars/lounges

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
Jl. BSD Grand Boulevard, BSD City, Pagedangan, Banten, 15339
  • Place, Aeon Mall BSD City
    ‪13 min walk‬
  • Place, Quantis Club
    ‪19 min walk‬
  • Place, QBig BSD City
    ‪3 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 1 King bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Executive Suite Room, 1 King bed

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Premier Suite Room, 1 King bed

  • 689 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single bed

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 2 Single bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 2 Single bed

In-room safe, desk, laptop workspace, rollaway beds

Premier Room, 2 Single bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Premier Room, 1 King bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Lobby

Deluxe King Room

  • Sleeps 2

View all photos for Executive King Suite

In-room safe, desk, laptop workspace, rollaway beds

Executive King Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

Lobby

Deluxe Twin Room

  • Sleeps 2

View all photos for Premiere Suite

In-room safe, desk, laptop workspace, rollaway beds

Premiere Suite

  • Sleeps 2

View all photos for Premiere Twin Room

Lobby

Premiere Twin Room

  • Sleeps 2

Premiere King Room

  • Sleeps 2

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About the neighborhood

Pagedangan

Bumi Serpong Damai stay.At this Bumi Serpong Damai hotel, you'll be steps from Indonesia Convention Exhibition (ICE) - BSD City and within a 15-minute walk of Quantis Club. Aeon Mall BSD City and QBig BSD City are also within 2 miles (3 km).

What's nearby

  • Aeon Mall BSD City - 13 min walk - 0.7 miles
  • Quantis Club - 19 min walk - 1.0 mile
  • QBig BSD City - 3 min drive - 1.4 miles
  • The Breeze Shopping Center - 3 min drive - 1.6 miles
  • BSD Xtreme Park - 3 min drive - 1.8 miles

Getting around

  • Legok Cisauk Station - 6 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 40 min drive

Restaurants

  • ‪Kantin Myra - ‬4 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Kopi Nako - ‬11 min walk
  • ‪Hygge - ‬13 min walk
  • ‪Bakmi GM - ‬18 min walk

About this property

Hotel Santika Premiere ICE - BSD City

3.5-star hotel in Bumi Serpong Damai
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A free area shuttle within 10 km is available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Hotel Santika Premiere ICE - BSD City. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Pagedangan hotel.

  • 285 guestrooms or units
  • 15 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2015
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Hotel Santika Premiere ICE - BSD City offers 285 air-conditioned accommodations with safes and complimentary newspapers. 40-inch LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Pagedangan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

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Total with taxes and fees
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Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santika Premiere ICE - BSD City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santika Premiere ICE BSD City Legok
Santika Premiere ICE BSD City Legok
tika Premiere ICE BSD City Le
Santika Premiere Ice Bsd City
Hotel Santika Premiere ICE BSD City
Hotel Santika Premiere ICE - BSD City Hotel
Hotel Santika Premiere ICE - BSD City Pagedangan
Hotel Santika Premiere ICE BSD City CHSE Certified
Hotel Santika Premiere ICE - BSD City Hotel Pagedangan

Frequently asked questions

How close is Hotel Santika Premiere ICE - BSD City to the airport?

Hotel Santika Premiere ICE - BSD City is 25 mi (40-min drive) away from the Soekarno-Hatta Intl. Airport (CGK) airport, the closest popular airport to the property.

Does Hotel Santika Premiere ICE - BSD City have an airport shuttle?

Hotel Santika Premiere ICE - BSD City offers an airport shuttle 24 hours a day, on request, for a charge of IDR 350000 per vehicle, one-way.

Does Hotel Santika Premiere ICE - BSD City offer free breakfast?

Hotel Santika Premiere ICE - BSD City does not offer free breakfast.

Is there a casino at Hotel Santika Premiere ICE - BSD City?

No, there is no casino at this hotel.

What time is check-in at Hotel Santika Premiere ICE - BSD City?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Santika Premiere ICE - BSD City?

This hotel offers free self parking and valet parking.

Does Hotel Santika Premiere ICE - BSD City have a pool?

Hotel Santika Premiere ICE - BSD City does not have a pool.

Does Hotel Santika Premiere ICE - BSD City have a restaurant?

Hotel Santika Premiere ICE - BSD City is home to Mandalika Cafe, which features international cuisine.

Does Hotel Santika Premiere ICE - BSD City have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hotel Santika Premiere ICE - BSD City to downtown Pagedangan?

Hotel Santika Premiere ICE - BSD City is 0.3 mi away from Pagedangan.

Hotel Santika Premiere ICE - BSD City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 37 out of 124 reviews
Rating 8 - Good. 55 out of 124 reviews
Rating 6 - Okay. 20 out of 124 reviews
Rating 4 - Poor. 8 out of 124 reviews
Rating 2 - Terrible. 4 out of 124 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Philip

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Needs to be refurbished and maybe some western food choices , staff very professional and polite
Stayed 1 night in Jul 2023

10/10 Excellent

Marc, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our conference opposite and wonderful staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Yohanes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great great breakfast!

Room was quiet. The view ICE BSD is great. However i enjoyed the breakfast the most! It is hearty, with big flavour instead of bland taste from international hotels
Stayed 1 night in Feb 2023

10/10 Excellent

Desy, Yagoona

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay
Stayed 1 night in Mar 2023

6/10 Okay

Hamza

Liked: Staff & service
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel for staycation

overall its a decent hotel, not great but worth the money. I enjoyed my staycaton in this hotel. will visit again
Stayed 1 night in Nov 2021

4/10 Poor

richard

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Need do some works

The service slow, the faucet keep broken and the worst is found stone at my food
Stayed 1 night in Sep 2021

6/10 Okay

Eugene

Stayed 1 night in Feb 2020

8/10 Good

Yunita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its pleasant. The security at the basement always nice and have a good attitude
Stayed 1 night in Dec 2019

10/10 Excellent

Veerasak

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Deric

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Housekeeping woke me up at 6am to retrieve the iron and ironing board which I borrow at 9pm the night before.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Ratnasari irawati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Fransnila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Amir

Liked: Cleanliness, room comfort

Nice hotel but terrible service

The check-in was terrible, way way under staffed w all d guests frm convention checking out.
Stayed 1 night in Oct 2019

2/10 Terrible

Thanks, Canada

Disliked: Staff & service, property conditions & facilities
No wifi, smell of smoke everywhere and just lyes every time with a smile. Even the manager said he knows about how bad the wifi is just no one seems to care. Have me a free meal and it was bad, also the beer always bad beer. Worst hotel I have ever stayed at !
Stayed 2 nights in Sep 2019

8/10 Good

Em

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & super convenient!

Amazingly located and super convenient when attending events at ICE BSD! It makes a huge difference to have a clean and comfortable place to rest, shower and keep larger items safe (there is also a safe deposit box in the room). The only thing to note is the wash basin tap water smells in 912. The shower water is OK. There was also only one towel in the bathroom when the room is set up for two.
Stayed 1 night in Aug 2019

6/10 Okay

Humairah

Liked: Cleanliness, staff & service, room comfort

A pretty decent hotel

There were tremors and black-out in the area during our stay, so the hotel was fully packed with the residents from the nearby housing as the only the hotels and malls had electricity. Waited one hour for my request for an iron and an ironing board :( apart from that, the rooms were pretty specious and housekeeping was good. The breakfast spread was not too bad either. Had shuttle services to the really huge AEON mall which was about 7 minutes drive. The frequency is 2 hours apart though. Could make do with more frequent trips.
Stayed 3 nights in Aug 2019

8/10 Good

Devane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy but no complaints.. What I expected of a convention centre hotel. There is a convenience store in the basement of ICE just outside the hotel and AEON mall is a 5-minute Grab/GoJek ride away
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I feel at home in this hotel, the staff are wonderful and warm and they help you at a moment's notice, the food is magnificent....especially the bubur ayam and they even have jamu
Stayed 1 night in Jun 2019

10/10 Excellent

sudarsono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with best food

there are 2 santika hotel in this. dont mixed up. This one is at convention center
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
In general, the staff were very obliging and friendly, and the food, in particular the breakfast was extensive and of a good standard. However, the rooms are dark and musty and there is rising damp everywhere. If the exhaust fan isn't on in the bathroom all night, there is a terrible smell in the morning. I got very sick while I was there and the rising damp did not help. One more thing: the Alaya Spa is not a spa. It is a noisy reception area with the television fully blaring. I had a massage there and I was taken into the tiniest room possible. The massage therapist was ok and very sweet but her technique was amateur and I had to ask her to turn the full, flourescent light off which was on most of the time. Next door, a bunch of people were laughing and talking loudly and there was no music to drown it out. Overall, probably the worst massage experience I've ever had.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
I don’t like the towels. They should have looked whiter. I don’t like the smell in the room. Apart from that, they were all good.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good location, just next to ICE BSD which make it very convenient if you have to attend some events there
Stayed 1 night in Apr 2019