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Holiday Inn Express Jakarta Pluit Citygate by IHG

3.5 star property
3.5-star hotel near Dunia Fantasi, connected to a shopping center

Choose dates to view prices

Photo gallery for Holiday Inn Express Jakarta Pluit Citygate by IHG

View from room
Interior
Free daily continental breakfast
Exterior
City view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
Emporium Pluit Mall 10th Floor, Jl. Pluit Selatan Raya, Jakarta, Jakarta, 14440
  • Dunia Fantasi
    ‪5 min drive‬
  • Mangga Dua
    ‪5 min drive‬
  • Central Park Mall
    ‪6 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed (High Floor with Free Breakfast)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Twin Bed (High Floor with Free Breakfast)

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Corner (with Free Breakfast)

Standard Room, 1 Queen Bed, Corner (with Free Breakfast) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Corner (with Free Breakfast)

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room (Free Breakfast)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room (Free Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (Free Breakfast)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds (Free Breakfast)

  • 258 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (High Floor with Free Breakfast)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed (High Floor with Free Breakfast)

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

View from room

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Standard Room, 1 Queen Bed (Free Breakfast) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed (Free Breakfast)

8.6 out of 10
Excellent
(10 reviews)
  • 251 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Jakarta

City center stay.Your stay at this Jakarta Utara hotel places you within 6 miles (10 km) of Dunia Fantasi and Mangga Dua.

What's nearby

  • Emporium Pluit Mall - 1 min walk - 0.0 miles
  • Jakarta History Museum - 2 min drive - 1.8 miles
  • Dunia Fantasi - 5 min drive - 3.1 miles
  • Mangga Dua - 5 min drive - 4.0 miles
  • Central Park Mall - 6 min drive - 4.4 miles

Getting around

  • Jakarta Duri Station - 6 min drive
  • Stasiun MRT - Setiabudi - 12 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 26 min drive

Restaurants

  • ‪Haidilao Hot Pot - ‬1 min walk
  • ‪ZENBU House of Mozaru - ‬1 min walk
  • ‪Shaburi - ‬1 min walk
  • ‪Kopi Kenangan - ‬1 min walk
  • ‪Do Dee Paidang - ‬1 min walk

About this property

Holiday Inn Express Jakarta Pluit Citygate by IHG

3.5-star hotel near Dunia Fantasi, connected to a shopping center
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2056 square feet (191 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Express Jakarta Pluit Citygate by IHG. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Jakarta hotel.

  • 1 building
  • 297 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 2056 sq ft of conference space
  • 191 sq m of conference space
  • Built in 2014
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Dining venue
Holiday Inn Express Jakarta Pluit Citygate by IHG offers 297 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Jakarta Pluit Citygate by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Jakarta Pluit
Holiday Inn Express Jakarta Pluit Citygate
Holiday Inn Express Pluit
Holiday Inn Express Pluit Citygate
Holiday Inn Express Pluit Citygate Hotel
Holiday Inn Express Pluit Citygate Hotel Jakarta
Holiday Inn Express Jakarta Pluit Citygate Hotel
Inn Express Pluit Citygate
Holiday Inn Express Jakarta Pluit Citygate

Frequently asked questions

How close is Holiday Inn Express Jakarta Pluit Citygate by IHG to the airport?

Holiday Inn Express Jakarta Pluit Citygate by IHG is 11.9 mi (26-min drive) away from the Soekarno-Hatta Intl. Airport (CGK) airport, the closest popular airport to the property.

Does Holiday Inn Express Jakarta Pluit Citygate by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Jakarta Pluit Citygate by IHG.

How close is Holiday Inn Express Jakarta Pluit Citygate by IHG to the beach?

This hotel is 6.5 mi (22-min drive) from San Antonio Beach PIK 2 and 17.2 mi (50-min drive) from Pantai Tanjung Pasir. Don't forget your sunscreen!

Does Holiday Inn Express Jakarta Pluit Citygate by IHG offer free breakfast?

Holiday Inn Express Jakarta Pluit Citygate by IHG offers free continental breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Express Jakarta Pluit Citygate by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Jakarta Pluit Citygate by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express Jakarta Pluit Citygate by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Jakarta Pluit Citygate by IHG have a pool?

Holiday Inn Express Jakarta Pluit Citygate by IHG does not have a pool.

Does Holiday Inn Express Jakarta Pluit Citygate by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Express Jakarta Pluit Citygate by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Jakarta Pluit Citygate by IHG to downtown Jakarta?

Holiday Inn Express Jakarta Pluit Citygate by IHG is 5.2 mi away from Jakarta.

Reviews

Holiday Inn Express Jakarta Pluit Citygate by IHG Reviews

8.0

Very Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 153 out of 515 reviews
Rating 8 - Good. 238 out of 515 reviews
Rating 6 - Okay. 80 out of 515 reviews
Rating 4 - Poor. 30 out of 515 reviews
Rating 2 - Terrible. 14 out of 515 reviews

Reviews

8/10 Good

Amelia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staffs were great and were multilingual. Great courtesy provided throughout. Could do with more on deck staffing as breakfast can be very crowded. Hats off to the staff for always being so kind and courteous. Overall stay was comfortable. Lift availability can alter sides but this is not an issue.
Stayed 15 nights in Mar 2025

10/10 Excellent

HOCK TIAN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always choose holiday inn hotel in any destination in the world due to its excellent self-service washers and dryers.
Stayed 9 nights in Mar 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Can housekeeper clean your room with permission?

Had bad experience with this hotel for first time. Just head down for breakfast, less than hour, there is a housekeeper clean my room. What surprised me, I did not left door tag to ask housekeeper to clean my room. The housekeeper claim he knock and follow company policy. I feel not safe, what if I’m sleeping, in shower, the housekeeper could just open the door? I feel this is not right and I don’t feel safe. I have left my personal belonging left in room on the table, and housekeeper could just open your room door without any permission given.
Stayed 2 nights in Mar 2025

8/10 Good

Curtis

Stayed 1 night in Feb 2025

8/10 Good

emmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upper floors of shopping mall building in interesting part of the city. Friendly helpful staff, especially at reception and at breakfast. Big windows in room for view over city. Comfortable bed, good wifi, good shower. Breakfast was good here, lots of choice and efficient staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Agha, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard at front desk was very helpful.
Stayed 2 nights in Dec 2024

8/10 Good

HOCK THYE

Liked: Staff & service, room comfort

Overnite at HI pluit

It was satisfactory. Convenient location
Stayed 1 night in Dec 2024

10/10 Excellent

Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around from this location
Stayed 3 nights in Dec 2024

10/10 Excellent

Lim

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kee Leong, Jackie, Punggol

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel is well priced and very convenient, jist next to Emporium Pluit City. Breakfast is nice too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bhonni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Marsha

Traveled with family
Disliked: Cleanliness
The non smoking rooms smelt like smoke. We booked 3 rooms and all 3 smelt bad and 1 was next to a staff break room so they must be smoking in the break room and the smoke seeps through the vents. Staff are quite responsive when dealing with queries. The room itself was not very clean. I had yellow stains on the pillow cases and red stains on the blankets and when i called house keeping and reception, no one picked up. There was free breakfast though so that was good. Just overall a bit below average and i think you can find a better place.
Stayed 4 nights in Sep 2024

4/10 Poor

Lina

Traveled with family

Not too pleased with my recent stay!

The location is great if u need to be in a Mall but thats about it. On my recent stay, we experienced problems around the upkeep of maintenance & allergen safety. 1. The bed types are very limited, only SMALL DOUBLE or twin. It is really hard to sleep with a small toddler in a small double bed. It needs to be at least a normal sized double bed, not a smaller version of double bed. 2. Got scratched skin / surface damage tear across the right side of my face due to the sharp edge of shower head. I've shown the damage / mark to the receptionist on the same day. Manager on Duty is currently dealing with it after confirming the sharp edge was present. It has been almost 3 weeks & still havent received any confirmed action to solve this. Management need to speed up their efficiency. Not pleased so far, still being kept waiting. Pls get better at respecting your customer time. 3. Peanuts butter need to be closely monitor as it's dangerous for people with severe nut allergy. At times I understand it's difficult to police this but it's a matter of life & death for some people therefore restaurant staff need to be educated more, to take swift action when peanut butter had contaminated other items /knives nearby. It happened many days during my 9 days stay where I had to alert the staff to remove the contaminated knives around peanut butter jar.
Stayed 6 nights in Aug 2024

4/10 Poor

Lina

Traveled with family

Not too pleased with recent stay!

The location is great if u need to be in a Mall but thats about it. On my recent stay, we experienced problems around the upkeep of maintenance & allergen safety. 1. The bed types are very limited, only SMALL DOUBLE or twin. It is really hard to sleep with a small toddler in a small double bed. It needs to be at least a normal sized double bed, not a smaller version of double bed. 2. Got scratched skin / surface damage tear across the right side of my face due to the sharp edge of shower head. I've shown the damage / mark to the receptionist on the same day. Manager on Duty is currently dealing with it after confirming the sharp edge was present. It has been almost 3 weeks & still havent received any confirmed action to solve this. Management need to speed up their efficiency. Not pleased so far, still being kept waiting. Pls get better at respecting your customer time. 3. Peanuts butter need to be closely monitor as it's dangerous for people with severe nut allergy. At times I understand it's difficult to police this but it's a matter of life & death for some people therefore restaurant staff need to be educated more, to take swift action when peanut butter had contaminated other items /knives nearby. It happened many days during my 9 days stay where I had to alert the staff to remove the contaminated knives around peanut butter jar.
Stayed 3 nights in Aug 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

SHUQI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

RUDOLPH

Liked: Cleanliness, staff & service
The staff was great and the location very convenient to the airport and for shopping and dining. The view from our 2nd Floor window was terrible. When we open our curtain we're looking at pipes and dirty wall. You could have painted the wall and put some plants to make it look like a patio.
Stayed 1 night in Aug 2024

8/10 Good

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Express Jakarta Pluit Citygate

Used as a base for some work locally comfortable and helpful staff
Stayed 7 nights in Jul 2024

10/10 Excellent

RUDOLPH

Liked: Property conditions & facilities
Friendly efficient staff. Plentiful dining choices in the connected mail. Convenient location to Jakarta International Airport.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler

Business trip

Hotel is conveniently close to airport good for short stay not recommended for long. Breakfast was average
Stayed 10 nights in Jul 2024

10/10 Excellent

DANIEL, Woodinville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, breakfast was a bit disappointing.
Stayed 5 nights in Jun 2024

8/10 Good

Irene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

Check-in was smooth and straight forward. The receptionist staff were pleasant and professional, so did the member of staff who served the breakfast. The room was standard as expected, however, the carpet was stained and looks dirty. There were dirty marks on the bedsheet and pillows. I called the reception and they immediately sent someone who changed the bedsheet and all pillow covers. This member of housekeeping team they sent to my room was very polite and friendly. The next morning I found one if the bath towells smells musty..as if it hadn't been washed. Thankfully the other bath towell was fresh and clean. Not all member of staff was friendly, one of the staff member who responsibles to look after the lift was very very rude. Even after he said that maybe the lift emergency phone was broken, still he remains rude at that point. I will not stay in this hotel again.
Stayed 1 night in Apr 2024

6/10 Okay

James

Stayed 2 nights in Apr 2024