- Check-in time starts at 3:00 PM
- Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Grand Hyatt Jakarta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Cashless payment methods are available for all transactions and contactless room service is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
- Property does not require health documentation at check-in
- Cashless transactions are available
- Staff temperature checks are not conducted regularly
- Temperature checks are not available to guests
- Masks are not compulsory at the property
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Contactless food service / room service is available
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Staff does not wear personal protective equipment
- Protective clothing is not available to guests
- No shield between guests and staff in main contact areas
- Staffed front desk
- Guests are not provided with hand sanitizer
- Social distancing measures are not in place
- Contactless check-in is not available
- Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
- Property confirms they are implementing enhanced cleaning measures
- Service animals not allowed
- Reservations are required for onsite COVID-19 testing
- Individually-wrapped food options are not available
- Debit cards
- No gap period between guest stays
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately USD 18 per person
- Airport shuttle fee: USD 490000 per vehicle (one-way, maximum occupancy 4)
- Covered valet parking fee: USD 15 per day
- Rollaway bed fee: USD 31.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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