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Hotel Description

Family-friendly 4-star hotel near Drakensberg Mountains

Jagersrust retreat

A stay at this hotel places you within half a mile (1 km) of Drakensberg Mountains and 3 miles (5 km) of All Out Adventures. Amphitheatre Golf Course is within 6 miles (10 km) and Royal Natal National Park is within 9 miles (15 km).

Full-service spa, 24-hour fitness

This hotel features a full-service spa, a nightclub, and 2 restaurants. There's fun for all ages with a free kid's club and mini golf, and babysitting is an added bonus. Enjoy the 3 outdoor pools and perks like free self parking and free WiFi.

Deluxe Chalet

Bed Count 4 Twin Beds Maximum Occupancy 6 Max
$110* Per night/room Apr 25 - Apr 26

aha Alpine Heath Resort ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for aha Alpine Heath Resort

Everyone (1)
4 out of 5

Posted by on Mar 1, 2019

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Property Features

Aha Alpine Heath Resort offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 3358 square feet (312 square meters) and includes a conference center. A children's pool, a nightclub, and spa services are also featured at the family-friendly aha Alpine Heath Resort. Self parking is free. Smoking is allowed in designated areas at this 4-star Jagersrust hotel.

  • 100 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 3358 sq ft of conference space
  • 312 sq m of conference space
  • Built in 1996
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Kitchen
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Aha Alpine Heath Resort offers 100 accommodations with fireplaces and safes. Rooms open to patios. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Jagersrust hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • 2 bathrooms
  • Fireplace
  • Private patio
  • Dining room
  • Sitting area
  • Deep soaking tub
  • Plasma television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ceiling fan
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception daily.

Gruyéres restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Pizza inferno - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Miniature golf on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Volleyball on site
  • Beach volleyball on site
  • Mountain biking on site
  • Ziplining nearby
  • Horse riding nearby
  • Playground on site
  • Racquetball/squash on site
  • Ecotours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Hot stone massage
  • Deep tissue massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. The host will greet guests on arrival.

This property does not have a front desk. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for ZAR 150.0 per stay.

Pet Policy

  • Pets and service animals are not allowed at aha Alpine Heath Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Noise-free guestrooms cannot be guaranteed.

Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No front desk
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 165 for adults and ZAR 82.5 for children
  • Crib (infant bed) fee: ZAR 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpine Heath Resort
  • Three Cities Alpine Heath
  • Three Cities Alpine Heath Jagersrust
  • aha Alpine Heath Resort Jagersrust
  • Three Cities Alpine Heath Resort Jagersrust
  • Alpine Heath Hotel Drakensberg Region
  • aha Alpine Heath Jagersrust
  • aha Alpine Heath
  • aha Alpine Heath Resort Hotel
  • aha Alpine Heath Resort Jagersrust
  • aha Alpine Heath Resort Hotel Jagersrust

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.