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Los Suenos Marriott Ocean & Golf Resort

4.5-star property
800 Meters West, Jaco, Puntarenas 1-855-201-7819

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4.5 out of 5
Excellent!
See all 22 Travelocity Reviews

"Grounds were beautiful! Just a couple of things that could be improved on in my personal opinion... needs a hot tub, pools are amazing but after a lo ... " More

By a verified traveler on Sun 29 Apr 2018

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Hotel Description

4.5-star beachfront resort near Herradura Beach

Beachside getaway

A stay at this resort places you within half a mile (1 km) of Herradura Beach and 3 miles (5 km) of Canopy Vista Los Suenos Adventure Park. Rainforest Adventures Costa Rica Pacific Park is within 6 miles (10 km) and Jaco Beach is within 9 miles (15 km).

18-hole golf course

This smoke-free resort features a golf course, a full-service spa, and a marina. There's fun for all ages with a free kid's club and mini golf, and in-room childcare is an added bonus. Enjoy the 2 outdoor pools and perks like free self parking and free WiFi.

WiFi, LCD TVs

The 201 guestrooms boast modern comforts like LCD TVs with cable channels, WiFi, and wired Internet. Other amenities include 24-hour room service, minibars, and premium bedding.

Room, 1 King Bed (Rainforest)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$189* Per night/room Jan 5 - Jan 6

Room, 2 Double Beds, Terrace, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Los Suenos Marriott Ocean & Golf Resort ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Los Suenos Marriott Ocean & Golf Resort

Everyone (2) Family (1)
5 out of 5
This resort is like a piece of paradise! The pool is gorgeous, and the grounds are spotless. From the moment you arrive, the staff is welcoming and professional. The onsite restaurants are excellent, and everyone there was more than patient and willing to help in any way.

Posted by on Mar 29, 2019

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Comment from Hotel Management

Apr 16, 2019 by Tour and Travel Manager

Dear guest, Thank you for this amazing review. For our staff it was a pleasure to serve you, we are glad to know that you had a good time during your stay.

4 out of 5
Location: Drove to Manuel Antonio National Park, took about 1 1/2 hours, wry pretty drive and not nearly as teeth grinding as other winding roads.
Grounds were beautiful! Just a couple of things that could be improved on in my personal opinion... needs a hot tub, pools are amazing but after a long day a hot tub would feel great. Daily room service, left a paper cup with a little coffee in it and was not removed when room was cleaned. Next day, cup remained and 2 glass glasses that we had brought back with us from bar the previous night were not removed. Elevators are HOT! Overall the hotel is beautiful and I would recommend to others! Hacienda restaurant is very good and loved the salad with heart of palm!

Posted by on Apr 29, 2018

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Comment from Hotel Management

Jun 20, 2018 by Tour and Travel Manager

Dear guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to correct them. We are glad to know you enjoyed the salad, it is one of our personal favorites too.

5 out of 5

Excellent Resort

Cons: AC in the rooms are tied to motion sensors and timers. The timers on the AC should be expanded beyond 8 hours for those who like sleeping in cold.
I've traveled to many places around the world and this resort is among the best places I've ever stayed at. The staff is extremely attentive. The facility and grounds are well maintained. Anywhere you go, you can find a staff member ready to assist. Here are two examples: They gentlemen at the 24 hour coffee shop asked how I liked my coffee and he made it perfectly the first time. Every other time I came to get coffee, he prepared it exactly like how I liked it without having to ask. Another example is with the valet staff, the person I met upon arrival took my belongings up to my room and he was extremely friendly. When I met him three days later, he still remembered my name.

Posted by , from New Orleans, LA on Jun 22, 2015

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5 out of 5

beautiful lanscaping

Me and a friend book a trip to the Marriott for August 8-13 to attend a wedding. The view and pool area are VERY well kept and beautiful. The staff is are so very nice. I've traveled a lot of different places and have never felt so welcomed. Every single person that works there makes a point to say hello and ask about your day. The food is a little expensive and tastes more like an all-inclusive resort. We did have our breakfast included, which ended up being a real good thing, considering the buffet is about $26 a person. Then we usually ended up splitting a couple things for dinner. We had our best meal when we went into the town, Jaco. It did get dark rather early, but the pool still stayed open until 10:30. The wedding we attended was on the beach at the Marriot Beach Club. The location was very nice. But considering the time of year, it was SO hot. Relaxing by the pool was fine because of the breeze and of course hopping in the water. But if you don't have that and add dancing, it's a little uncomfortable. All in all, I would definitely stay here again, possibly adding the all-inclusive option.

Posted by , from Chicago, IL on Aug 15, 2013

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5 out of 5

Great time in a beautiful place

Pros: good english, safe
When we booked our trip to Costa Rica we were pretty much shooting in the dark for what would work. We ended up choosing this hotel because of the location and the fact that it was a larger style hotel. The staff greeted us with fresh juice and a cool towel, even though it was a bit of an overcast day. Indeed, just as the other reviewers said, they even knew our name. The majority of the staff spoke excellent English so we had no problem with anything. Our hotel room had a great view of the bay and the hotel grounds, and our balcony was just right for a couple of people to sit outside and smoke a cigar while overlooking the water. The pool was massive and the hotel was very clean. The breakfast buffet was steep, but if you have a way to drive around, then you will have no problem finding cheap great food anywhere. Overall I must say I felt safe here, certainly no worries with leaving the car in the parking lot overnight. I would recommend this hotel to anyone.

Posted by on Feb 10, 2011

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5 out of 5

Best place to stay

Pros: Close restaurants, Quiet
If you want comfort and clean this is the place to stay,Staff was always helpful and friendly anything you needed and they could do they would.I give 5 stars in my book nothing better.

Posted by , from boonton nj on Feb 7, 2011

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3 out of 5

Keep your valuables locked up!

Just because you are spending $*+ per night does not mean your belongings are safe!!!!!After 10 days of hectic travel in Costa Rica we decided we needed a little bit of luxury. Unfortunately we felt a false sense of security upon arriving at the hotel and having to pass through 3 gaurd stations just to get to the front door. We stayed four nights and really enjoyed the resort overall. But as soon as we checked out and began driving away my daughter discovered that the case containing her Nintendo DS and 6 games was missing from her backpack! She had kept her backpack in a corner of the room untouched from the time we arrived until we left. The in-room safe is very small and we had secured many other items there and didn't think we needed to worry about our childrens toys. I reported it to the hotel and after 2 weeks and several emails their investigation is "inconclusive" and all they are willing to do is credit $*. With that being said, The hotel is beautiful and the pool is amazing! The room was very clean and fully met our expectations. The breakfast buffet was wonderful, so many choices and all delicious! We ate lunch at the pool bar every day and would say the food was average and overpriced...very typical of hotels. If you choose to stay at the Marriott just BEWARE, it is apparently no safer than any other place in Costa Rica.

Posted by on Aug 27, 2010

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5 out of 5

This hotel was all we imagined and more!

From the moment we arrived at Los Suenos we were greeted by an exceptional staff, a cool glass of delicious tropical fruit juice, and a beautiful room. We had the most magnificent view of the mountains and the Pacific. The hotel is appointed with gorgeous spanish architecture and three spectacular pools and waterfalls. We ate at several of the onsite restaurants and had delicious sea bass and drinks for a very reasonable price. The spa service is excellent with a relaxing message with a very professional staff of ladies. The spa is clean, relaxing and exceeded our expectations. We arranged two tours with the tour group and enjoyed the zip line and Manuel Antonio National Park with our fabulous guide Mario who made the trip more than enjoyable. The whole experience is top notch, gorgeous views, excellent service and now we have memories to last a life time. You will not be dissapointed!!!!

Posted by on May 25, 2010

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5 out of 5

We were blown away by this hotel Service Service Service!!!!!

I was walking to my room and fell down into some bushes. Not 10 seconds passed before there were 3 people there to help me up. (and each of them knew my name) At breakfast it was good morning senor S****** and went on all day. My family played hide and seek in the very large pool. The room was lovely, the golf good, fishing was great and there were some interesting restaurants nearby. We were close enough for a day trip to Manuel Antonio National Park which was exciting. My wife, a professor sent her boss (a Dean) there and she still has her job.

Posted by on Dec 16, 2009

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5 out of 5

PRICEY YET VERY NICE

LOVED OUR ROOM EVEN THO IT FACED THE GROUNDS. STAFF VERY FRIENDLY AND HELPFUL. NOT AS EASY ACCESS FOR TOURS AS I THOUGHT IT WOULD BE. POOL AREA IS BEAUTIFUL. BEACH IS NOT AS NICE AS WE HAVE SEEN IN CARRIBEAN. ARENAL VOLCANO WAS WORTH THE TRIP. DINNER AT VILLA CALLETAS WAS WELL WORTH IT FOR THE SUNSET VIEW ALONE. WILL PLAN TO STAY AGAIN.

Posted by on May 7, 2008

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About the Los Suenos Marriott Ocean & Golf Resort

Location 800 Meters West, Jaco, Puntarenas

Renovations + Closures

The property will be renovating from 28 April 2019 to 01 October 2019 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Los Suenos Marriott Ocean & Golf Resort offers its guests a full-service spa, a golf course, a marina, and 2 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this resort measures 15000 square feet (1394 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury Los Suenos Marriott Ocean & Golf Resort. Self parking is free. This Colonial Jaco resort is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 4 levels
  • 6 dining venues
  • 2 bars or lounges
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1999
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: San Jose (SJO-Juan Santamaria Intl.) (82.9 km / 51.5 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Los Suenos Marriott Ocean & Golf Resort offers 201 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Jaco resort provides wired and wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • Day bed
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Hacienda Kitchen - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Sushi Bar - Onsite sushi bar. Open daily.

Zoe Pool Bar - This beach restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Bar 8 - Overlooking the ocean and pool, this sports bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

18 and Greene - Overlooking the golf course, this steakhouse specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Water skiing nearby
  • Miniature golf on site
  • Golf lessons on site
  • Golfing on site
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Volleyball on site
  • Windsurfing nearby
  • Ziplining nearby
  • Playground on site
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Sibo Rainforest has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Los Suenos Marriott Ocean & Golf Resort

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Only service animals are allowed
  • Debit cards not accepted
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per night
  • Resort fee: USD 33.90 per accommodation, per night

The resort fee includes:

  • Sporting facilities or equipment
  • Valet parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 34 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 12.95 (for 24 hours, rates may vary)
  • Valet parking fee: USD 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Los Suenos Marriott Ocean
  • Los Suenos Marriott Ocean Herradura
  • Los Suenos Marriott Ocean Resort
  • Los Suenos Marriott Ocean Resort Herradura
  • Marriott Los Suenos
  • Marriott Los Suenos Resort
  • Los Suenos Marriott Ocean & Golf Hotel Herradura
  • Los Suenos Marriott Ocean & Golf Resort Costa Rica/Herradura
  • Los Suenos Marriott Ocean And Golf Resort
  • Marriott Los Suenos Ocean Hotel
  • Los Suenos Marriott Ocean Resort Jaco
  • Los Suenos Marriott Ocean Resort
  • Los Suenos Marriott Ocean Jaco
  • Resort Los Suenos Marriott Ocean & Golf Resort Jaco
  • Jaco Los Suenos Marriott Ocean & Golf Resort Resort
  • Los Suenos Marriott Ocean & Golf Resort Jaco
  • Los Suenos Marriott Ocean Golf Resort
  • Los Suenos Marriott Ocean
  • Resort Los Suenos Marriott Ocean & Golf Resort
  • Los Suenos Marriott Ocean Jaco
  • Los Suenos Marriott Ocean &
  • Los Suenos Marriott Ocean & Golf Resort Jaco
  • Los Suenos Marriott Ocean & Golf Resort Resort
  • Los Suenos Marriott Ocean & Golf Resort Resort Jaco

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.