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Crocs Resort & Casino

4-star property
800 metros norte del Banco de Costa Rica, Jaco, Puntarenas 1-855-201-7819
4.7 out of 5
Exceptional!
See all 6 travelocity Reviews

"Friendly staff and decent food, casino was small but nice " More

By a verified traveler on Tue 10 Sep 2019

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Hotel Description

4-star beachfront hotel near Jaco Beach

Beachside getaway

You'll be within half a mile (1 km) of Jaco Beach and 2 miles (3 km) of Rainforest Adventures Costa Rica Pacific Park with a stay here. Canopy Vista Los Suenos Adventure Park and Hermosa Beach are also within 6 miles (10 km).

Poolside dining

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas, conference center, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free Internet, iPod docks

The 152 individually decorated guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Flat-screen TVs come with cable channels, and other amenities include premium bedding and coffee/tea makers.

Deluxe Room, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$156* Per night/room Oct 27 - Oct 28

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Condo

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crocs Resort & Casino ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crocs Resort & Casino

Everyone (4) Couples (1) Family (1)
4 out of 5

Posted by on Nov 16, 2019

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5 out of 5
Friendly staff and decent food, casino was small but nice

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 11, 2019 by General Manager

It is terrific to see that our friendly staff, tasty meals, and entertaining casino were the highlights of your stay, and we hope you had a fun time here in Jaco. Choose Croc's Resort & Casino again for your next getaway!

5 out of 5
This resort was beautiful. The staff were all friendly. The food was good. My only complaint was that because I booked through Travelocity , my reservation had to be “transfered” and during that process somehow my name got switched around. So they could find my “first and last name”. After further investigation and a near panic attack on my end by round my reservation with my first and last name switched. Wierd. But they were very nice and straightened it out It sits right on the beach. Stunning views I would go back for sure .

Posted by on Sep 25, 2018

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5 out of 5
Excellent place, best resort in Jaco Area. If you like resorts like the ones in Cancun this is your place. It is a bit smaller than usual Resorts in ohter countries, but it is as nice as the big ones.

Posted by on Dec 22, 2016

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5 out of 5

Nice hotel

Good food, close to beach and located in quite area

Posted by , from baltimore on Dec 14, 2015

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4 out of 5

Family vacation

Pros: The swimming pool and the staff were the best features, in addition to the location on the beach.
Cons: The food quality in the restaurant and the cleanliness of the rooms need some serious work.
Location: Great location on the beach, but a long walk into town if you want to go shopping or go to another restaurant. Definitely sign up for surfing lessons
The people and location on the beach were great. We were not excited to have a casino front and center near the lobby though. In fact, as we checked in (2 adults with 2 teenage daughters), a pair of hookers paraded from a restroom near the lobby into the casino. Be that as it may, the swimming pool and staff were superb. The gift shop was only so-so, which was surprising as it would seem to be a good opportunity to make some money. The restaurant and the exercise room were decent. The room itself was fine, but was overwhelmingly mildewed. Everything we kept in that room was permeated with mildew odor long after we returned to the U.S. 2 days later (yes, we then washed everything in the laundry!).

Posted by , from Iowa on Dec 2, 2015

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About the Crocs Resort & Casino

Location 800 metros norte del Banco de Costa Rica, Jaco, Puntarenas 61101

Renovations + Closures

The following facilities or services will be unavailable from October 1 2020 to December 31 2021 (dates subject to change):

  • Casino/Gaming facilities

All-inclusive Details

  • Gratuities not included
  • Taxes included
  • A la carte dining included

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Crocs Resort & Casino like an outdoor pool and a spa tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a fitness center, a garden, and a terrace. Self parking is free. This 4-star Jaco hotel is smoke free.

  • 152 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2015
  • Bar by the pool
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Crocs Resort & Casino offers 152 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

La Stanza - Overlooking the pool, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Adacus - Overlooking the ocean and pool, this fine-dining restaurant serves dinner only. Open daily.

Los Cuates - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Liquidity - Overlooking the pool, this bar serves light fare only. Open daily.

El Zarpe - This bar is located by the pool. Open daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Ecotours on site
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scuba diving nearby
  • Ziplining nearby

Spa Services

Carara has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 24 for adults and USD 12 for children (approximately)
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 5)
  • Valet parking fee: USD 5 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino
  • Croc's Resort and Casino

You should know

  • Crocs Resort & Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.