"I loved that the property was located on the beach. The staff were very friendly and the hotel was very clean. " More
On the beach
You'll be within half a mile (1 km) of Jaco Beach and 2 miles (3 km) of Rainforest Adventures Costa Rica Pacific Park with a stay here. Herradura Beach is 6.5 mi (10.5 km) away.
All-inclusive
This property features 2 bars/lounges and an outdoor pool. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy a meal from the restaurant and perks like free buffet breakfast and free self parking.
Jul 11, 2019 by Guest Relations Manager
Dear Traveler , thank you for sharing such fantastic comments about your stay with us. We are more than thrilled that it was so pleasant and that you were so pleased with our very convenient location (we are right at the beach and we have direct access to it) because we really thrive on our guests' total comfort, satisfaction and well being. We are also delighted that you felt so satisfied with our staff's service because they are truly committed to our guests, always going above and beyond, complying with their needs and requests and making them feel more than welcome and right at home. It was a pleasure being at your service. Thank you for staying with us. We hope to see you back soon. Best regards. Marjorie Espinoza. Guest Relations Manager
Jul 5, 2019 by Guest Relations Manager.
Dear Traveler , thank you so much for sharing your comments about your stay with us, we really appreciate our guests' feedback. We hope that it was pleasant and we are very sorry to learn that our accommodations were not up to your expectations. Please accept our most sincere apologies for it. Even though the hotel has been offering its services to the public for a long time, we assure you that it has always had excellent maintenance and upkeeping since our quality standards are very high and strict and ar ealways very carefully observed and followed. We assure you that recently the hotel has had major renovations and that most of the premises and rooms have been remodelled. We are truly sorry that you did not noticed all the work that has been done. It wa sa pleasure being at your service. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
Apr 9, 2019 by Guest Relations Manager.
Dear Traveler, thank you so much for sharing your comments about your stay with us. We really do hope that it was very pleasant and that you were able to rest and enjoy the beach as much as you could because nothing is more important than our guests' total comfort, satisfaction and well being. We are very sorry to learn that there was so much noise coming from the A/C in your room. Please accept our most sincere apologies for the inconvenience that this caused you. We assure you that if you had let our front desk staff know about it, they would have immediately sned a technician to your room to fix it (or if that was the case, to change the entire unit). Once again, we apologize for the inconveneince you experienced. It was a pleasure being at your service. Thank you for staying with us. We hope to see you back again in the very near future. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
Jun 1, 2017 by Hotel Staff
Dear Traveler, thank you so much for sharing your comments about your experience at our hotel. Please accept our moist sincere apologies for the way our front desk and the gate's security staff greeted and treated you when you arrived. Nothing is more important than our guests' complete comfort and satisfaction so we are very embarrassed with how you were treated since we want to see all our guests feeling more than welcome and right at home. This definitely goes against everything our hotel stands for and against our hospitality policy and philosophy so we are going to immediately share your comments with our Management so that they can take them into account as soon as possible. On the other hand, we are happy that the rest of your stay was nothing less than fantastic. Once again, we apologize for what happened and we assure you that this is going to be taken care of immediately. It was a pleasure being at your service. Thank you for choosing us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
Entertainment
Not included
Best Western Jaco Beach All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Best Western Jaco Beach All-Inclusive Resort offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business center. Event space at this property measures 161 square feet (15 square meters). A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Best Western Jaco Beach All-Inclusive Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 3-star Jaco property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Best Western Jaco Beach All-Inclusive Resort offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include showers. This Jaco property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
El Puerto - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Best Western Jaco Beach All-Inclusive Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. On-site PCR COVID-19 testing is available for a fee. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.