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4.9 out of 5

"This hotel showed that it was doing its best for the price range. The breakfast was well worth it, the staff was super nice and competent, the shower ... " More

By a verified traveler on Fri 10 Aug 2018

Hotel Description

Hotel perfectly located for exploring Marshall

Heart of Marshall

Within 2 miles (3 km) of this Marshall hotel, you'll find Honolulu House and American Museum of Magic. U.S. Postal Museum and Alwyn Downs Golf Club are also within 3 miles (5 km).

Free perks

This hotel features a spa tub and a sauna. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 60 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free newspapers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$73* Per night/room Oct 16 - Oct 17

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn ratings based on 10 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quality Inn

Everyone (5) Family (3)
5 out of 5
Property was clean and up to date. Staff very friendly and easy to work with.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 10, 2019 by General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Drew L General Manager Quality Inn - Marshall

5 out of 5
Very clean. Bed was comfy. Soft sheets and nice pillows.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Sep 10, 2019 by General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Drew L General Manager Quality Inn - Marshall

5 out of 5

Posted by on Jul 29, 2019

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Comment from Hotel Management

Sep 10, 2019 by General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Drew L General Manager Quality Inn - Marshall

5 out of 5
Nice comfortable room with little outside noise. The bed was too soft for me but I realize some people like a softer mattress. Excellent check in with manager attending. Breakfast was nothing to write home about. Hot b'fast was too cold for my liking. I definitely would stay again if I'm in the area.

Posted by on Jan 2, 2019

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4 out of 5

Great Value for the Price

This hotel showed that it was doing its best for the price range. The breakfast was well worth it, the staff was super nice and competent, the shower was awesome, the pool area was clean and we felt safe, which is paramount in my book. The location was surrounded by restaurants and stores, and easily found from the highway, which is no small thing when you're coming in at night. Overall, I was impressed with what we got for what I paid for the room. However, the hallway carpet was stained, the furniture in the room was clearly worn and in need of replacement, and the bathroom door, when opened, practically grazed the toilet. Minor things, and nothing that would deter me from booking there again if we were in the area, but enough so that they should mentioned.

Posted by on Aug 10, 2018

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Comment from Hotel Management

Aug 27, 2018 by General Manager

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Drew L General Manager Quality Inn - Marshall

5 out of 5
Everything went well from check-in to checkout. We enjoyed the breakfast which included waffles, little premade omelets and lots more. What can i say...no negative issues.

Posted by on May 20, 2018

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Comment from Hotel Management

May 23, 2018 by General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Drew L General Manager Quality Inn - Marshall

5 out of 5

Clean, convenient location, good amenities,

Great staff. Room was well equipped and bed was very comfortable.

Posted by on Sep 29, 2015

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5 out of 5

MI trip

We stayed at the Comfort Inn here only because it was the midpoint in our trip to Canada. It was clean and the pool was extremely nice--a great place to stay with a four year old. The Applebees next door is a handy option when traveling with kids. I'd stay again.

Posted by on Jul 8, 2009

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5 out of 5

fantastic stay

First time to Michigan and being from Canada I was treated very good. The rooms were very clean and tidy as well as spacious. Front desk clerks were very helpful with directions to local restaurants, stores and back to the interstate. Each night we returned from the speedway the clerk asked how our day was and if they could help with anything. I would recommend this motel to anyone looking for a motel in the Marshall area.

Posted by on Aug 23, 2007

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5 out of 5

Wonderful place to stay

I had a lovely stay at this hotel. When first walking in the appearance of the lobby was very nice, and clean. The Halloween decorations were adorable. Staff was very friendly, and accomodating. The pool was one of the warmest I have experienced at a hotel. My room was spotless, I got exactly what I wanted

Posted by on Nov 14, 2006

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Property Features

Quality Inn offers its guests a spa tub and a sauna. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served. The business-friendly Quality Inn also features barbecue grills, a picnic area, and complimentary newspapers in the lobby. Free self parking is available. This Marshall hotel is smoke free.

  • 60 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Detroit, MI (DTW-Detroit Metropolitan Wayne County) (145.4 km / 90.3 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn offers 60 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a sauna.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Marshall
  • Comfort Inn Marshall
  • Comfort Inn Marshall Hotel
  • Marshall Comfort Inn
  • Quality Inn Marshall
  • Quality Marshall
  • Quality Inn Hotel
  • Quality Inn Marshall
  • Quality Inn Hotel Marshall

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn.
url importing https://www.travelocity.com/Jackson-Hotels-Quality-Inn.h124219-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.