10/10 Excellent
Nickolas Edward
Apr 2, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Sonesta Hotel and overall had a really positive experience—with just a couple of unexpected surprises worth noting. Here’s my honest breakdown:
Pros:
The hotel itself is stunning, with a modern and welcoming atmosphere. From the moment I arrived, the staff were kind, attentive, and made the check-in/check-out process smooth and easy. My room was impressively spacious and clean, with soft bedsheets that made it easy to relax. I appreciated the thoughtful touches like a clothing steamer, ample closet space, and complimentary shampoo and conditioner.
The bathroom and shower were large and well-maintained, and the TV connected to my phone quickly and effortlessly—a nice convenience. Parking was also easy, which made coming and going stress-free.
Another plus: there’s an on-site bar and restaurant. I didn’t get a chance to use it during my stay, but it looked modern and inviting—definitely something I’d try next time.
Cons:
The biggest downside was the $100/night security fee that wasn’t clearly mentioned on Expedia. If it’s listed at all, it’s in small font and tucked away near the end of the booking process. It was a surprise at check-in that I would’ve appreciated knowing about in advance. On top of that, parking is $39/night, which feels steep considering you’re already being charged a security fee that isn’t fully explained.
Final Thoughts:
This hotel really nails it when it comes to comfort, cleanliness, and friendly servic
Nickolas Edward
Stayed 5 nights in Mar 2025