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Hotel Description

Family-friendly 5-star hotel with outdoor pool

Central Ioannina getaway

Your stay at this Ioannina hotel places you within a 10-minute walk of Zosimaia Library and Folklore Museum. Art Gallery of Epirus Studies and Archaeological Museum of Ioannina are also within half a mile (1 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and free buffet breakfast each morning.

Free WiFi, refrigerators

The 216 soundproofed guestrooms offer free WiFi and minibars. TVs, refrigerators, and room service are also available.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$116* Per night/room May 15 - May 16

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Traditional Suite, 1 Bedroom

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

About the Grand Serai Congress & Spa

Location 33, Dodonis Avenue, Ioannina, Epirus 45221

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to May 31 2021 (dates subject to change):

  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa

The following facilities are closed seasonally each year. They will be closed from July 01 to December 31:

  • Business center
  • Fitness facilities
  • Spa

Property Features

Grand Serai Congress & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 549 square feet (51 square meters) and includes conference space. The luxury Grand Serai Congress & Spa also features multilingual staff, a garden, and concierge services. This 5-star Ioannina hotel is smoke free.

  • 216 guestrooms or units
  • 4 levels
  • 6 buildings
  • 549 sq ft of conference space
  • 51 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking reservations required

Transport

  • Airport: Ioannina (IOA-Ioannina National) (8.6 km / 5.3 mi)

Room Amenities

Grand Serai Congress & Spa offers 216 accommodations with minibars and safes. This Ioannina hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.

Grand Serai Congress & Spa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

Spa Services

Grand Serai Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

  • Steam room in spa
  • Minimum age to access spa is 16
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • One child stays free
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property Registry Number - 0622K015A0151001
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Mitsis Grand Serai Congress
  • Mitsis Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress Hotel Ioannina
  • Mitsis Grand Serai Congress Ioannina
  • Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
  • Mitsis Grand Serai Congress And Spa Ioannina
  • Grand Serai Congress Hotel Ioannina
  • Grand Serai Congress Ioannina
  • Grand Serai Congress
  • Mitsis Grand Serai Congress & Spa Ioannina Hotel
  • Mitsis Grand Serai Congress Spa
  • Serai Congress & Spa Ioannina
  • Grand Serai Congress & Spa Hotel
  • Grand Serai Congress & Spa Ioannina
  • Grand Serai Congress & Spa Hotel Ioannina

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.