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4.0 out of 5

"Staff was friendly and tried to be helpful. Facilities a bit dated, need towel racks in bathroom and grab bars in shower. Clean place. Sign referen ... " More

By a verified traveler on Sat 07 Aug 2021

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Hotel Description

Golf hotel near White Mountain National Forest

In Intervale

With a stay at this well-placed hotel, you'll be half a mile (1 km) from White Mountain National Forest and within 3 miles (5 km) of Story Land. Also, Hartmann Model R. R. and Toy Museum is within half a mile (1 km) and Merriman State Forest is within 3 miles (5 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A terrace, a garden, and a picnic area are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 42 guestrooms also offer free WiFi and LED TVs with digital channels. Room service, free newspapers, and free local calls are also available.

Economy Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$63* Per night/room May 19 - May 20

Double Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Fireplace (with hot-tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swiss Chalets Village Inn ratings based on 25 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Swiss Chalets Village Inn

Everyone (12) Couples (2) Family (10)
5 out of 5
Simple

Posted by on Mar 6, 2022

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Comment from Hotel Management

Mar 24, 2022 by San

Sierra, thank you for the great review!

2 out of 5
I was excited for the Swiss Chalet, but was ultimately disappointed. The positives: location, pool and breakfast. The negatives: the rooms were very outdated and I can’t understand why anyone would want a hot tub in their rooms. The hot tub above our room was leaking and we had a trash can provided by the staff to collect the dripping water. The hotel is was fully booked, so we had no other options. They told us when we arrived about the ceiling leak. We had no choice. We were told to discuss with management the next day and were very disappointed with the attitude of management. At first, the manager offered $20 off and was clearly not interested in customer service. We literally had a wet ceiling with water dripping into a bucket all night and he offered us $20 off. After bargaining for a few minutes $50 was the best I could get. The lack of customer service was disappointing - the focus seemed to be purely on the bottom line. If management is listening: Get rid of the gross hot tub rooms - take out hot tubs and add an extra bed. I imagine you could even charge more for an extra bed.

Posted by on Aug 9, 2021

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4 out of 5
Staff was friendly and tried to be helpful. Facilities a bit dated, need towel racks in bathroom and grab bars in shower. Clean place. Sign references vending machines but there are none - good for customers and good for revenue - should have them. TV with cable hook up was hard to figure out. Overall appearance good, location good, value for money good.

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 11, 2021 by Jay

We truly apologize for the inconveniences you had during your stay and I will be sure to address this with management for future stays.

2 out of 5
I didn't like how we were tokd we could check in an hour early...then were made to wait in the lobby for 45 minutes to check in. And the bathroom in my room had blood on the toliet and wall and stickers on the wall. Not what i paid for.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 21, 2021 by San

We truly apologize for the inconveniences you had during your stay and I will be sure to address this with management for future stays.

2 out of 5

Posted by on Aug 11, 2020

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Comment from Hotel Management

Aug 12, 2020 by S

Sorry about the experience.

4 out of 5
Inexpensive, clean rooms, great breakfast, and the mountain views are beautiful.

Posted by , from RI on Jul 12, 2020

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Comment from Hotel Management

Jul 17, 2020 by S

Dear Guest, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your suggestions and concerns. We are looking into this issue and hope to resolve it promptly and accurately. We look forward to seeing you again.

5 out of 5
The room was extra large and breakfast plentiful. We felt very welcome even with our excited children.

Posted by on Feb 7, 2020

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Comment from Hotel Management

Feb 18, 2020 by Jay

Thank you so much for your wonderful review of our lovely property and the staff. It means everything to us to make your stay and everyone's stay great. Please do come and see us again soon.

5 out of 5

Posted by on Oct 11, 2019

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Comment from Hotel Management

Oct 13, 2019 by Jay

Thank you so much for your wonderful review of our lovely property and the staff. It means everything to us to make your stay and everyone's stay great. Please do come and see us again soon.

5 out of 5
The room space is my favorite part of this hotel. The Hotel is always clean.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by Jay

Thank you so much for your wonderful review of our lovely property and the staff. It means everything to us to make your stay and everyone's stay great. Please do come and see us again soon.

2 out of 5
This was probably a nice place in the 1950s and do they haven't changed it at all. It is an overpriced motel.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 19, 2019 by jay

Dear We are sorry to hear you were unhappy with your stay. We will work hard to address any issues you have pointed out, thanks for letting us know. We hope that in the future you grant us the opportunity to provide you with the stay you deserve, one that meets or even exceeds your standards. We value your time and feedback. Best regards!

Property Features

Swiss Chalets Village Inn offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is available daily. A terrace, tour/ticket assistance, and barbecue grills are also featured at Swiss Chalets Village Inn. Free self parking is available. This Intervale hotel is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • Built in 1962
  • Continental breakfast (free)
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Swiss Chalets Village Inn offers 42 accommodations with complimentary newspapers and coffee/tea makers. 40-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations and hair dryers. This Intervale hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • LED television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Swiss Chalets Village
  • Swiss Chalets Village Inn
  • Swiss Chalets Village Inn Intervale
  • Swiss Chalets Village Intervale
  • Swiss Chalets Village Hotel Intervale
  • Swiss Chalets Village Motel
  • Swiss Chalets Village Motel
  • Swiss Chalets Village Inn Hotel
  • Swiss Chalets Village Inn Intervale
  • Swiss Chalets Village Inn Hotel Intervale

You should know

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.