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Hotel Description

4-star beach resort with free breakfast

Oceanside stay

You'll be within half a mile (1 km) of Port Phillip Bay Coastal Reserve and 2 miles (3 km) of Salt Lagoon-St. Leonards Wildlife Reserve with a stay here. Portarlington Golf Club and Steely Rocks Beach are also within 3 miles (5 km).

Free perks

This resort features an indoor pool and a rooftop terrace. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free Internet, comfy beds

The 4 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. LED TVs come with cable channels, and other amenities include balconies or patios and minibars (stocked with some free items).

Haven Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Star Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, Accessible, Beach View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Property Features

Starhaven Retreat offers its guests an indoor pool, a spa tub, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Starhaven Retreat. Self parking is free. This 4-star Indented Head resort is smoke free.

  • 1 building
  • 4 guestrooms or units
  • 3 levels
  • Built in 2010
  • Full breakfast (free)
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Asheville Regional Airport (AVL)
  • Parking: Free self parking

Room Amenities

Starhaven Retreat offers 4 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottled water. Rooms open to balconies or patios. These individually decorated accommodations include desks. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 46-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Indented Head resort provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony or patio
  • Pillowtop beds
  • Stocked minibar (select free items)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 8:30 AM to 10:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Snorkeling nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, and facials.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Number of treatment rooms 1
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. The host will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are available for AUD 75 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Starhaven Retreat

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 75 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Starhaven Retreat
  • Starhaven Retreat Hotel
  • Starhaven Retreat Hotel Indented Head
  • Starhaven Retreat Indented Head
  • Starhaven Retreat Resort Indented Head
  • Starhaven Retreat Resort
  • Starhaven Retreat Innted Head
  • Starhaven Retreat Resort
  • Starhaven Retreat Indented Head
  • Starhaven Retreat Resort Indented Head

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.