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4.3 out of 5

"My wife and I stayed at the Incheon Sheraton for three days. We did not want to leave the room. The room service was very prompt and the staff couldn' ... " More

By bdq815, from Camp Casey, Korea on Tue 12 Apr 2011

Hotel Description

5-star luxury hotel near Songdo Central Park, connected to a shopping center

In regional park

Your stay at this Songdo hotel places you within 3 miles (5 km) of Songdo Central Park and Port of Incheon. Songdo Convensia Convention Center and NC Cube Canal Walk are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 10 conference rooms, business center, and airport pick-up service. Enjoy the fitness center and perks like free WiFi.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 321 guestrooms also offer free WiFi and 24-hour room service. LCD TVs come with cable channels, and other amenities include wired Internet and refrigerators.

Deluxe Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$118* Per night/room Jan 5 - Jan 6

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Grand Incheon Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sheraton Grand Incheon Hotel

Everyone (2)
5 out of 5

Posted by on Sep 29, 2019

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3 out of 5

Wifi

Pros: The staff was friendly and courteous.
Cons: If they cannot offer free wifi, improve the screen so that the guest can understand that it is not free and what the rate is.
WiFi was not free and the options were confusing. It looked like free for the guests, and I did not see the options for 1 hour use , one day use, etc. It was automatically put me in the 1 hour option and the connection was disconnected. Without knowing the reason, I reconnect six times and they charged me six times of one hour use. At the checkout, the staff realized what happened and gave me some discount, which was nice. The signal was weak and my emails did not go out. Eventually, they were sent at the airline lounge. It seems sheraton is only 5-star hotel that does not offer free wifi, but the screen looks very much like others, making the guest assume that it is free.

Posted by , from Seattle on Jun 6, 2016

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5 out of 5

One of the best hotels I have stayed in

Pros: Quiet, great breakfast, airport shuttle
My wife and I stayed at the Incheon Sheraton for three days. We did not want to leave the room. The room service was very prompt and the staff couldn't be more helpful. The bathroom was huge with an amazing shower. As with any Sheraton the linens were top of the line and very comfortable. Since October I have stayed three times. I would recommend this hotel to everyone especially if you are going too or comming from the airport the shuttles make the whole experience very relaxing and easy.

Posted by , from Camp Casey, Korea on Apr 12, 2011

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About the Sheraton Grand Incheon Hotel

Location 153, Convensia-daero, Yeonsu-gu, Incheon, 21998

Property Features

Sheraton Grand Incheon Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Sheraton Grand Incheon Hotel. A shuttle from the airport to the hotel at scheduled times is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this Art Deco Incheon hotel.

  • 1 building
  • 321 guestrooms or units
  • 22 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Built in 2009
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Seoul (ICN-Incheon Intl.) (29 km / 18 mi)
  • Property shuttles: Airport pick-up
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Sheraton Grand Incheon Hotel offers 321 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Incheon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Jetted tub
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

FEAST - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

YUE - Overlooking the garden, this fine-dining restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Spa Services

The Spa Hasta has 6 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 5 AM to 8:30 PM. Fees may apply. Contact the property in advance to make arrangements.

The property's sauna is closed on every second Monday of the month. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered at scheduled times from 5 AM to 8:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KRW 60500 per day.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Sheraton Grand Incheon Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cribs/infant beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property does not allow children 12 and younger to access the Club Lounge. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pool access may be restricted during busy times from 2-6 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property’s breakfast rate plans includes 2 persons. Additional fees of KRW 34,000 per person apply for guests exceeding this number. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds.

  • Debit cards not accepted
  • No pets or service animals allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: KRW 34000 for adults and KRW 17000 for children (approximately)
  • Fee for in-room wired Internet: KRW 0 per night (rates may vary)
  • Airport shuttle fee: KRW 7000 per person
  • Airport shuttle fee per child: KRW 4500 (from 6 to 12 years old)
  • Self parking fee: KRW 0 per stay
  • Extended parking fee: KRW 5000 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: KRW 60500 per day
  • Facilities fee: KRW 33000 per person, per night and includes use of:

  • - Sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Incheon
  • Incheon Sheraton
  • Incheon Sheraton Hotel
  • Sheraton Hotel Incheon
  • Sheraton Incheon
  • Sheraton Incheon Hotel
  • Sheraton Grand Incheon Hotel
  • Sheraton Grand Incheon
  • Sheraton Incheon Hotel Incheon
  • Sheraton Grand Incheon Hotel Hotel
  • Sheraton Grand Incheon Hotel Incheon
  • Sheraton Grand Incheon Hotel Hotel Incheon

You should know

  • Sheraton Grand Incheon Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

url importing https://www.travelocity.com/Incheon-Hotels-Sheraton-Grand-Incheon-Hotel.h2759161-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.