2/10 Terrible
Bethany
Traveled with family
Feb 18, 2026
Everything was lacking. We checked in friday 2/13. Checked out monday 2/16. Our room refrigerator did not work. Our food was spoiling while we were skiing. Asked if the maintenace man could get us a new one or look at it. Front desk said he already left for today. I eventually got them able to switch our room. We got locked out of our room and out of the hotel because our cards didnt work. The pool was supposed to be heated but it was ice cold. The pool heater was broke according to front desk when I asked about it. There should have been a sign about it when we checked in. We had no hot water in any of the hotel saturday, sunday and monday when we left. They had no idea when they would have hot water. I feel like it was very bad situation for us to have to pay full price when lots of things were broke.
the day.
Bethany
Stayed 3 nights in Feb 2026



























