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4.4 out of 5

"Liked that it had a kitchenette, state of the art Media, and it was clean and up to date. Didn't like that the shower did not have much pressure and ... " More

By a verified traveler on Mon 30 Dec 2019

Hotel Description

3-star condo perfect for exploring Hot Springs Village

Heart of Hot Springs Village

Within 2 miles (3 km) of this Hot Springs Village condo, you'll find De Soto Golf Course and De Soto Beach. Ron Coleman Mine is within 6 miles (10 km) and Ponce de Leon Center is within 9 miles (15 km).

Outdoor pool

A seasonal outdoor pool is featured at this condo, along with free WiFi in public areas and a picnic area. Express check-out, laundry facilities, and barbecue grills are also on offer.

Free WiFi, sofa beds

Featuring conveniences like washers/dryers and sofa beds, the 132 condos also offer free WiFi and flat-screen TVs with cable channels. Living rooms, DVD players, and microwaves are also available.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Basic Room, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Los Lagos at Hot Springs Village a Ramada by Wyndham ratings based on 23 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Los Lagos at Hot Springs Village a Ramada by Wyndham

Everyone (10) Couples (5) Family (10)
5 out of 5

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 27, 2021 by Edna Melton - General Manager

Thank you so much!

4 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 3, 2020 by Edna Melton - General Manager

Thank you so much!

5 out of 5
Liked that it had a kitchenette, state of the art Media, and it was clean and up to date. Didn't like that the shower did not have much pressure and the bathroom door could not be latched and locked.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Edna Melton - General Manager

Thank you for your review and we hope you will visit us again!

4 out of 5

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 29, 2019 by Edna Melton - General Manager

Thank you so much!

3 out of 5
The property was very clean and linens were spotless. However, the bed was extremely uncomfortable. We booked a studio and were given a one bedroom. That was nice, except the bed made noise every time we rolled over and was very uncomfortable. We would rather have a studio if the bed was comfortable so we wouldn't both wake up with a back ache! Also, the hot tub at adult area had only cold water.. The main issue was with uncomfortable bed in unit 43B. Otherwise, would have been a great value. Thank you for asking. Michele Smith

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 16, 2019 by Edna Melton - General Manager

Thank you so much for your review and I'm so sorry your bed was not comfortable! All of the mattresses are new but I can provide a foam topper when requested. Our studio units are actually a small one bedroom! We hope to see you back with us again in the future!

4 out of 5
I truly do not have anything negative to say about the property.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 23, 2019 by Edna Melton - General Manager

Thank you SO much!!

4 out of 5
The family group enjoyed nature (lake, property location and accommodation). Perhaps what will make difficult for me to do is to convince some of the family members to return due to roaches and some other house intruders (centipedes).

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 15, 2019 by Edna Melton - General Manager

Thank you for your review and Arkansas has too many of the Palmetto bugs (wood roach) and the centipedes are blowing in from the trees right now due to all of the heat and rain! We are SO sorry!

5 out of 5
EVEN THOUGH THERE R LOTS OF PEOPLE IT WAS PEACEFUL! I LIKE THE FACT THEY HAVE AN ADULT POOL SEPARATED FROM THE CHILDREN!! THE CONDOS R COMFY N THE KITCHENS HAVE EVERYTHING U NEED, BYOF LOL! WE ENJOYED OUR FIRST ANNIVERSARY HERE!! 5STAR RATING

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 12, 2019 by Edna Melton - General Manager

Please come back and see us every year Keshia and congratulations on your first anniversary!

5 out of 5
Quiet,clean & relaxing place to stay! Would highly recommend this place for anyone to stay. Very kid friendly.

Posted by , from Sulphur Springs on Jun 16, 2019

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Comment from Hotel Management

Jun 20, 2019 by Edna Melton - General Manager

Thank you Nickie! We are so glad you enjoyed!

5 out of 5
The lodging was roomy and clean! We were able to relax and enjoy the beautiful area. The pool was not in service yet was probably the only real disappointment.

Posted by on Apr 25, 2019

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Comment from Hotel Management

Apr 26, 2019 by Edna Melton - General Manager

Thank you so much and we hope to have our pools open on May 2nd!

About the Los Lagos at Hot Springs Village a Ramada by Wyndham

Location 1 Los Lagos Way, Hot Springs Village, AR 71909

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Los Lagos at Hot Springs Village a Ramada by Wyndham offers its guests a seasonal outdoor pool, barbecue grills, and a picnic area. Public spaces have free WiFi. Los Lagos at Hot Springs Village a Ramada by Wyndham also features laundry facilities and express check-out. Smoking is allowed in designated areas at this 3-star Hot Springs Village condo.

  • 132 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

Los Lagos at Hot Springs Village a Ramada by Wyndham offers 132 air-conditioned accommodations with washers/dryers and DVD players. Accommodations have separate living rooms and are furnished with queen sofa beds. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards.

  • Washer and dryer
  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • DVD player
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Nearby Activities

Recreational amenities at the condo include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Upper floors accessible by stairs only
  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 25

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5 PM. Guests will receive lockbox information. For more details, please contact the property using the information on the booking confirmation.

Guests arriving at this gated community must be prepared to present identification matching a hard copy of their reservation confirmation, which indicates their confirmed date of arrival.

The front desk at this property is open daily from 9:00 AM - 5 PM.
Guests will receive lockbox information. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, and American Express; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. The hotel cannot make change for guests paying in cash on site.

No boats, RV's or trailers are allowed on the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Hotel Names

  • Los Lagos Hot Springs Village Condo
  • Los Lagos Condo Hot Springs Village
  • Los Lagos Hot Springs Village
  • Los Lagos Hotel Hot Springs Village
  • Los Lagos at Hot Springs Village
  • Los Lagos at Hot Springs Village a Ramada by Wyndham Condo

You should know

  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.