Ambassador Saigon Hotel

3.5 star property
3.5-star hotel near Ben Thanh Market

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Photo gallery for Ambassador Saigon Hotel

Free daily buffet breakfast
Lobby
Exterior detail
Business center
Premium bedding, minibar, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
84A Bui Thi Xuan Street, District 1, 84A, Ho Chi Minh City, SGN
  • Place, Pham Ngu Lao Street
    ‪7 min walk‬
  • Place, Bui Vien Walking Street
    ‪8 min walk‬
  • Place, Ben Thanh Market
    ‪12 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪14 min drive‬

Room options

Superior Room

  • 323 sq ft
  • Sleeps 3

Business Room

  • 409 sq ft
  • Sleeps 4

Deluxe Room

  • 344 sq ft
  • Sleeps 3

Family Room

  • 592 sq ft
  • Sleeps 4

Senior Room

  • 387 sq ft
  • Sleeps 3

About the neighborhood

Ho Chi Minh City

City center stay.Within a 15-minute walk of this District 1 hotel, you'll find Ben Thanh Market and Pham Ngu Lao Street. Bui Vien Walking Street and Tao Dan Park are also within half a mile (1 km).

What's nearby

  • Tao Dan Park - 2 min walk - 0.1 miles
  • Pham Ngu Lao Street - 7 min walk - 0.4 miles
  • Bui Vien Walking Street - 8 min walk - 0.5 miles
  • Ben Thanh Market - 12 min walk - 0.7 miles
  • War Remnants Museum - 12 min walk - 0.7 miles

Getting around

  • Saigon Railway Station - 8 min drive
  • Ben Thanh Station - 11 min walk
  • Tan Son Nhat Intl. Airport (SGN) - 23 min drive

Restaurants

  • ‪Mango Restaurant - ‬3 min walk
  • ‪Circle K - ‬4 min walk
  • ‪Banana's Juice Shop - ‬1 min walk
  • ‪MZ Wine Bar & Cafe - ‬3 min walk
  • ‪Trung Nguyen Legend Coffee Shop - ‬4 min walk

About this property

Ambassador Saigon Hotel

3.5-star hotel near Ben Thanh Market
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center, a meeting room, and limo/town car service. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. The business-friendly Ambassador Saigon Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. An airport shuttle at scheduled times and a train station pick-up service are available for a fee.

  • 1 building
  • 72 guestrooms or units
  • 12 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • Bar or lounge
  • Dining venue
Ambassador Saigon Hotel offers 72 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Ho Chi Minh City hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) at scheduled times
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 21-inch TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa and Mastercard.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Family Inn Saigon
Family Inn Saigon Ho Chi Minh City
Family Saigon
Family Saigon Ho Chi Minh City
Saigon Family Inn
Family Inn Saigon Hotel Ho Chi Minh City
Ambassador Saigon Hotel Hotel
Ambassador Saigon Hotel Ho Chi Minh City
Ambassador Saigon Hotel Hotel Ho Chi Minh City

Frequently asked questions

How close is Ambassador Saigon Hotel to the airport?

Ambassador Saigon Hotel is 4.6 mi (23-min drive) away from the Tan Son Nhat Intl. Airport (SGN) airport, the closest popular airport to the property.

Does Ambassador Saigon Hotel have an airport shuttle?

Ambassador Saigon Hotel offers an airport shuttle at scheduled times, for a charge (per person, one way).

Does Ambassador Saigon Hotel offer free breakfast?

Ambassador Saigon Hotel offers free buffet breakfast every day from 6:30 AM to 9 AM.

Is there a casino at Ambassador Saigon Hotel?

No, there is no casino at this hotel.

What time is check-in at Ambassador Saigon Hotel?

Check-in begins at 2 PM.

Is there free parking at Ambassador Saigon Hotel?

Free parking is not available at this hotel.

Does Ambassador Saigon Hotel have a pool?

Ambassador Saigon Hotel does not have a pool.

Does Ambassador Saigon Hotel have a restaurant?

Ambassador Saigon Hotel is home to Sky Restaurant, which features brunch.

Does Ambassador Saigon Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Ambassador Saigon Hotel to downtown Ho Chi Minh City?

Ambassador Saigon Hotel is 0.9 mi away from Ho Chi Minh City.

Ambassador Saigon Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 49 out of 259 reviews
Rating 8 - Good. 130 out of 259 reviews
Rating 6 - Okay. 55 out of 259 reviews
Rating 4 - Poor. 18 out of 259 reviews
Rating 2 - Terrible. 7 out of 259 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Wayland, New York

Deluxe Room is not 32 m2, is 21 m2

I booked the Deluxe Room on Hotels.com listed as 32 m2. Upon arrival, they tried to downgrade me to a Superior Room without telling me, but I caught that before I went up to the room. They then escorted me up to the Deluxe Room, but it was only 21 m2. A far cry from the 32 m2 room that I booked. I pointed that out and they upgraded me to their Senior Deluxe Room that measures 30 m2. That's big enough for me. The wifi password they gave me, "familyinn" did not work, but I just hardwired to the hallway router instead to go online. There's coffee and tea making facilities in the room.

8/10 Good

mike, brisbane, australia

Liked: Cleanliness, staff & service, room comfort

Close proximity

The hotel was close to everything we needed and the reception (booking) staff were extremely helpful, booking tours, changing money, organising taxis etc. the breakfasts were first rate and varied.

8/10 Good

iNDY, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs on front desk are always helpful. Room very clean with average speed wifi. Breakfast are good, lot of choices.

4/10 Poor

Alfonso, New York, NY

Liked: Cleanliness
Disliked: Property conditions & facilities

Sorely outdated, but clean and comfortable

Stayed at the Family Inn Saigon for a quick work trip. I wanted to stay away from the Ben Thanh shopping area so this looked a decent location and value for the money. My room was sorely outdated, the television emitted a high pitch frequency, and the lighting was abysmal. Breakfast was OK and the bed was OK as well. Don't expect anything fantastic here but it's also perfectly fine if you just need a place to sleep and is clean and functional.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Family Inn saigon

This hotel is close to attractions, we stayed in the business room two queen size beds. Rooms were clean, but ceiling badly needs a fresh coat of paint. the TV is ancient. CRT type. the breakfast was decent. The only good thing about this hotel are friendly staff, they were very helpful. Is a decent place to stay, but my next visit would like to try other hotels nearby.

2/10 Terrible

jackie, califonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad hotel

Very bad experience on this hotel, the staff are horrible, avoid to pay for extras changed please do not stay here .

2/10 Terrible

K, chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience on this hotel

1- the staff is horrible, not helpful. 2- the room is not comfortable, the bed like a piece of wood . 3- if you don't want to get a rib off for extra charge then don't stay here . 4- I'm never preferred anyone to this hotel .

6/10 Okay

Katie, U.S.A

Disliked: Cleanliness, staff & service, room comfort

Would not recommended to others. Switch and bait !

The 1st day I came to check in to the hotel I had a hard time. I showed and told the front office staff that I've booked a business room (double bed room for up to 4 people max). The lady kept insisting that I booked for 1 people. We argued and then she said she was going to upgrade me to a room and that only 3 people are allowed to check in, even if the room allows 4 people. The next day the same lady called and said only one person are allowed to eat breakfast for free the other two guest have to pay for their meal. I said that is insane, I booked a room for 4 people then all 4 people should be entitled for free breakfast. They kept repeating the same thing that only 1 person are allowed to eat, because the lose profit to the room that I'm staying. The Vietnamese people don't hold their standards, therefore I did not enjoy my stay here!! It's a bait and switch hotel. Never will stay here nor recommended others to stay here again. I travel to countries and in the states a lot never have I encountered the ordeal. there at the hotel. I did not enjoy my stay here!! It's a bait and switch hotel. Never will stay here nor recommended others to stay here again. I travel to countries and in the states a lot never have I encountered the ordeal. there at the hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Light in room was dark, not good for report making on business trip. Other, for servise was good and staff were kind enough. At restaurant, staff want to take back our dishes which become empty during the eating period (Not finish eating), it was not good for me but almost common for many hotels.( Maybe I should accept.)

8/10 Good

won, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location in the City.

8/10 Good

won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

won, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best location in city.

all in in the city are walking distance.

10/10 Excellent

Glen, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great district 1 Hotel for a mid-range budget

We stayed here as a family of four, and had two of the standard rooms. We were surprised by how fantastic this hotel was for the money. The rooms were spotless, and there was a constant stream of cleaners cleaning everything from the lobby to the restaurant. Although the rooms weren't overly modern, they weren't dated either. There was heaps of hot water, and a cheap mini-bar. The breakfast each morning was really good, and the staff kept the dishes filled, and kept on clearing plates from our table with a smile. After a couple of days, the lady at the egg-station knew our orders, and brought them to us, after we had sat down each morning We booked a number of tours through the front desk, and they were pretty reasonable, and of much better quality than a tour we had booked at a travel agents out on the street. Overall highly recommended and would happily stay there again

8/10 Good

Marion

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Marion

Liked: Staff & service, room comfort

8/10 Good

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

We booked the Superior Room and got a beautiful room but with no window. The Manager on duty was kind enough to change our room for a window. We decided to have a late check-out by paying $20 for 5 extra hours. The room was beautiful well maintained bright and clean. The 2 double beds were soft and comfortable. AC worked well. The toilet and bath/shower was good with hot water. However, the bath-tub was unusable as there was no plug to hold the water. Breakfast was okay. Surrounding was not bad.

8/10 Good

gordon, newcastle

Liked: Cleanliness, staff & service, room comfort

Central location close to park

Staff are friendly and not to pushy. Breakfast is very good and rooms a bit dated but comfortable. Still here as I write and have booked for couple of days at end of trip before flying home. They will look after some of our luggage while we are away. Booked train tickets at good price for us. Laundry bit of an issue. Was advised 3 dollars per kilo but actually charged per item so beware. Not too pricey but more than advised.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was good hotel for a very reasonable price

Pleasant professional staff. Rooms were pretty good - no outward windows but apart from that fine

10/10 Excellent

Mima, Lawas Sarawak Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at good location

A good hotel and above my expectation for the price that I paid for. The rooms are clean and comfortable The breakfast had adequate selection for a good breakfast. The staff are all helpful.

8/10 Good

cd, so california

Liked: Cleanliness, room comfort

Hotel has easy access to all local attractions.

My hotel stay was pleasant except the hotel next door was undergoing construction repair so machine noise was constant in the morning at 8 am but it leveled in the evening when the shift ends. The staff was courteous and prompt whenever I need room service or assistance. The staff at the door was courteous & took care of my taxi need very quickly. I'm glad they were able to lend the helping hand for local transportation need.

8/10 Good

Paul, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Good hotel, friendly staff who are willing to accommodate most requests and speak good English. The room was clean and comfortable with good facilities. The only disappointments were the shower (not very powerful) and the breakfast was a little disappointing.

6/10 Okay

Louise, perth

Liked: Cleanliness, room comfort

great location

this hotel was great for the 3 nights we had in saigon it was just a short walk to most things , the breakfast was very traditional and not suited to my family .

8/10 Good

Benjamin, Swansea Heads, NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant escape from a bustling city

Comfortable, affordable and friendly, helpful english speaking staff. Delicious buffet breakfast

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

hotel was great overall.

The hotel was great over all. Breakfast buffet could use some more thought. Hotel not really close to any sights- but walking is manageable. Staff extremely friendly and hospitable.

8/10 Good

tania, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe hotel for families.

Friendly and helpful staff. My kids felt safe on our first night in an 'overwhelming' city!