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4.0 out of 5

"The exercise room AC was out during our stay, perhaps a fan or two could help circulate the room. " More

By a verified traveler on Wed 06 Mar 2019

Hotel Description

4-star Art Deco hotel near Pham Ngu Lao Backpacker Area, connected to a shopping center

Central Ho Chi Minh City getaway

Within a 10-minute walk of this District 1 hotel, you'll find Pham Ngu Lao Backpacker Area and Bui Vien Walking Street. Ben Thanh Market and War Remnants Museum are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this Art Deco hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free valet parking.

Free WiFi, refrigerators

The 129 guestrooms feature thoughtful touches like bathrobes and slippers, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, 24-hour room service, and LCD TVs with cable channels.

PANORAMA SUITE City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

PANORAMA LUXURY SUITE City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

PREMIUM DELUXE Window

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

FAMILY SUITE City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

DELUXE Window

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

EDEN SUITE City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

EdenStar Saigon Hotel & Spa ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for EdenStar Saigon Hotel & Spa

Everyone (1) Couples (1)
5 out of 5
The exercise room AC was out during our stay, perhaps a fan or two could help circulate the room.

Posted by , from Riverside on Mar 6, 2019

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Comment from Hotel Management

Mar 7, 2019 by HOTEL MANAGEMENT

Dear Mr / Ms Khanh , Thank you for taking your precious time to share such a detail review . We have noted your valuable feedback , We always look forward to welcoming you back in the near future. Thanks and best regards ,

3 out of 5

3 Star Hotel

Cons: Bathroom need a major overhaul
Hotel staff was excellent and well trained. They accommodated us with an early check in at around 12 PM. The facility is another story. The bathroom is pretty dated and need a major overhaul. The toilet doesn't fully flush, we have to flush it at least 3 times to clear. The bathroom fan doesn't work. The tube doesn't drain. Breakfast food was OK, we actually skipped breakfast the 2nd day to get street food. Definitely not a 4 star facility.

Posted by , from Seattle on Dec 24, 2017

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Comment from Hotel Management

Dec 26, 2017 by Vanessa Bui

Dear Our Guest Value Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you.

About the EdenStar Saigon Hotel & Spa

Location 38 Bui Thi Xuan Street, Ho Chi Minh City, 848

Property Features

EdenStar Saigon Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3767 square feet (350 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at the business-friendly EdenStar Saigon Hotel & Spa. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This Art Deco Ho Chi Minh City hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 14 levels
  • 2 bars or lounges
  • 3767 sq ft of conference space
  • 350 sq m of conference space
  • Built in 2013
  • Dining venue
  • Bar by the pool
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Airport: Tan Binh - Tan Son Nhat International Airport (SGN) (7.1 km / 4.4 mi)
  • Train station: Saigon Railway Station (2.4 km / 1.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

EdenStar Saigon Hotel & Spa offers 129 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Mango Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Eden Saigon Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 16
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1100000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at EdenStar Saigon Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Property confirms they are implementing guest safety measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 470000 for adults and VND 350000 for children (approximately)
  • Airport shuttle fee: VND 830000 per vehicle (one way)
  • Rollaway bed fee: VND 1100000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Hotel Saigon
  • Eden Saigon
  • Eden Saigon Ho Chi Minh City
  • Eden Saigon Hotel
  • Eden Saigon Hotel Ho Chi Minh City
  • Hotel Eden Saigon
  • Saigon Eden Hotel
  • EdenStar Saigon Hotel Ho Chi Minh City
  • EdenStar Saigon Hotel
  • EdenStar Saigon Ho Chi Minh City
  • EdenStar Saigon
  • Edenstar Saigon & Spa
  • EdenStar Saigon Hotel Spa
  • EdenStar Saigon Hotel & Spa Hotel
  • EdenStar Saigon Hotel & Spa Ho Chi Minh City
  • EdenStar Saigon Hotel & Spa Hotel Ho Chi Minh City

You should know

  • EdenStar Saigon Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.