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"I arrived at the hotel at 7:30pm and they did not have a room ready for me, and several other guests, until 8:45pm!! Maybe understaffed which made the ... " More

By a verified traveler on Sun 25 Jul 2021

Hotel Description

Hotel near Coligny Beach in Hilton Head Island

In Hilton Head Island

Within a 15-minute walk of the hotel, you'll find Pirate's Island Adventure Golf and Arts Center of Coastal Carolina. Legendary Golf and Shipyard Golf Course are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a fitness center. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A 24-hour business center, luggage storage, and laundry facilities are also on offer.

WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 96 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include hair dryers, phones, and ironing boards.

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$223* Per night/room Aug 25 - Aug 26

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

SpringHill Suites by Marriott Hilton Head Island ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SpringHill Suites by Marriott Hilton Head Island

Everyone (3) Couples (2) Family (4)
3 out of 5
I arrived at the hotel at 7:30pm and they did not have a room ready for me, and several other guests, until 8:45pm!! Maybe understaffed which made them behind, but the staff seemed to be a little nonchalant about that whole situation. I was not offered any compensation!

Posted by on Jul 25, 2021

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2 out of 5
Liked the outdoor pool and exercise facility. Downside was the pool chairs were the most uncomfortable chairs and we ended up lying on the concrete. We were there 3 nights and received no housekeeping. Trash piled up, people started putting their towels and trash outside their rooms. We asked for towels at the front desk and 6 hours later had still not received any. The towels wouldn't dry in our room.

Posted by on Jul 11, 2021

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2 out of 5
The service was

Posted by on Jul 4, 2021

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5 out of 5
The pool was nice. The room was spacious, clean, and very modern.

Posted by on Jun 21, 2021

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4 out of 5
Clean,well maintained. Breakfast was not as advertised.

Posted by on Jun 6, 2021

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3 out of 5
The Good: The room was clean and beautiful. The water stayed hot and the AC was as cold as I wanted it. The lobby and hallways are obviously freshly renovated and is very nice. The staff was courteous and friendly. The gym was very nice as well. The Bad: You can't use the small pool for most of the day. The facility is located right next to a water treatment plant and it smells. This being said, the smell did not linger into the room and remained outside. There was not an ice machine on my floor even though they had signs for it, which was annoying as I had to go to different floors to get ice. My TV remote was dead and I had to request a new one, took over and hour and a half and two phone calls to get one. The staff was very friendly and apologetic about the incident. Also on the last day a staff member tried to come into my room around 8am which woke me up in a panic, to which I was not enthused about. One of the most frustrating things however was the "hot breakfast", I understand COVID requirements but, I checked the website several times and nothing was listed about the breakfast being limited or changed. Breakfast was a cold grab bag with an apple, muffin, yogurt, nutrigrain bar, and small water. That is not a hot breakfast. So my wife and I had to go on a 6hr fishing trip without breakfast, because the hotel couldn't put something up on their website explaining breakfast. I will not be returning to this hotel, even though the room was pretty nice.

Posted by on May 10, 2021

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5 out of 5
This hotel was awesome! Very clean. One of the nicest I have been to in a while.

Posted by on Apr 8, 2021

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5 out of 5
Although in Hilton Head for the weekend, the hotel was pleasing and staff amicable and efficient. Facility was clean and modern.

Posted by , from Raleigh, NC on Jan 25, 2021

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5 out of 5
The ladies at the front desk were very pleasant and professional. I was greeted each time I entered the hotel. My room was very clean which I appreciate especially during this pandemic. I would definitely come back on our next vacation.

Posted by , from Atlanta, GA on Aug 24, 2020

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Comment from Hotel Management

Aug 31, 2020 by JQ Smith, GM

Thank you for sharing your experience with us! We look forward to seeing you again.

About the SpringHill Suites by Marriott Hilton Head Island

Location 1 MARINA SIDE DRIVE, Hilton Head Island, SC 29928

Property Features

SpringHill Suites by Marriott Hilton Head Island offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. SpringHill Suites by Marriott Hilton Head Island also features coffee/tea in a common area, laundry facilities, and a front desk safe. Self parking is free. This Hilton Head Island hotel is smoke free.

  • 96 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott Hilton Head Island offers 96 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Springhill Suites Hilton Head
  • Springhill Stes Hilto Marriott
  • SpringHill Suites by Marriott Hilton Head Island Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.