6/10 Okay
Amanda
Dec 7, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was under construction which was not posted on the reservation website. The WiFi reception was incredibly unreliable. I would get dropped the second I closed the door to my room. And even with Verizon, I could not get enough reception to load anything. They did not have a hot breakfast, but a bagged one. I will say the front office staff were lovely. My room was cleaned each day and towels and trash removed. I was originally booked on the second floor, but the elevators were not working. So, they moved me to the first floor. The room was clean, spacious, and comfortable. The bed was a little hard for my taste, but I was able to sleep well. The shower was good and warm, and the tub was deep enough for a good bath. At one point, I had to walk all the way around the bottom floor to get to my hotel room due to the construction. A minor inconvenience, but as I had just ran 33 miles that morning at lake Norman, it felt rather inconvenient at the moment. I would have booked another hotel had I known what I was walking into. But, no fault to the staff there. They were great.
Amanda
Stayed 3 nights in Dec 2025