Quest Albany

4.5 star property
Family-friendly 4.5-star aparthotel with in-room kitchens

Choose dates to view prices

Photo gallery for Quest Albany

Garden
Studio | Private kitchenette | Full-size fridge, microwave, stovetop, dishwasher
Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Front of property - evening/night
Full-size fridge, microwave, stovetop, dishwasher

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
32 Kell Drive, Auckland, 0632
  • Massey University
    ‪8 min walk‬
  • Westfield Albany Shopping Centre
    ‪11 min walk‬
  • North Harbour Stadium
    ‪12 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪40 min drive‬

Room options

Studio

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Apartment, 1 Bedroom

  • 387 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Apartment, 2 Bedrooms

  • 807 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Executive Apartment, 1 Bedroom

  • 506 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Auckland

Albany stay.Within a 15-minute walk of this Albany aparthotel, you'll find Massey University and Westfield Albany Shopping Centre. North Harbour Stadium and National Hockey Center are also within 3 miles (5 km).

What's nearby

  • Massey University - 8 min walk - 0.5 miles
  • Westfield Albany Shopping Centre - 11 min walk - 0.6 miles
  • North Harbour Stadium - 11 min walk - 0.6 miles
  • AUT Millennium - 6 min drive - 3.4 miles
  • Sky Tower - 17 min drive - 13.0 miles

Getting around

  • Auckland Remuera Station - 18 min drive
  • Auckland Intl. Airport (AKL) - 40 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Domino's - ‬3 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Katsubi - ‬3 min drive
  • ‪Kfc - ‬2 min drive

About this property

Quest Albany

Family-friendly 4.5-star aparthotel with in-room kitchens
As a guest of Quest Albany, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The luxury Quest Albany also features express check-in, complimentary use of a nearby fitness facility, and an elevator. For a fee, parking is available.

This 4.5-star Auckland aparthotel is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 3 levels
  • Built in 2011
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
Quest Albany offers 38 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland aparthotel provides complimentary wireless Internet access. 43-inch LED televisions come with digital channels. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Korean

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (NZD 10 per night; includes in/out privileges)

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 38 units
  • Built in 2011
  • Reception hall

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (7 AM - 7 PM) and Saturday - Sunday (8 AM - 4 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 95 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: NZD 10.00 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. The property is professionally cleaned.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Albany Quest
Quest Albany
Quest Apartment Albany
Quest Albany Auckland
Quest Albany Apartment
Quest Albany Auckland
Quest Albany Aparthotel
Quest Albany Aparthotel Auckland

Frequently asked questions

How close is Quest Albany to the airport?

Quest Albany is 31.2 mi (40-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at Quest Albany?

As of May 9, 2025, prices found for a 1-night stay for 2 adults at Quest Albany on May 10, 2025 start from $81.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quest Albany have an airport shuttle?

Quest Albany offers an airport shuttle 24 hours a day, on request, for a charge of NZD 95 per vehicle, one-way.

How close is Quest Albany to the beach?

This aparthotel is 3.7 mi (11-min drive) from Browns Bay Beach and 5 mi (16-min drive) from Long Bay Beach. Don't forget your sunscreen!

Does Quest Albany offer free breakfast?

Quest Albany does not offer free breakfast.

Is there a casino at Quest Albany?

No, there is no casino at this aparthotel, but SkyCity Casino (16-min drive) is nearby.

What time is check-in at Quest Albany?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Quest Albany?

Free parking is not available at this aparthotel. Self parking is available for NZD 10.00 per night.

Does Quest Albany have a pool?

Quest Albany does not have a pool.

Does Quest Albany have a spa?

There are no spa services available at this aparthotel.

How close is Quest Albany to downtown Auckland?

Quest Albany is 9.3 mi away from Auckland.

Quest Albany Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 268 out of 418 reviews
Rating 8 - Good. 126 out of 418 reviews
Rating 6 - Okay. 20 out of 418 reviews
Rating 4 - Poor. 3 out of 418 reviews
Rating 2 - Terrible. 1 out of 418 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 2 nights in Apr 2025

10/10 Excellent

jon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Melanie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The alarm was set for the middle of the night and woke me up. I thought I'd turned it off only for it to go again so I unplugged it.
Stayed 1 night in Apr 2025

10/10 Excellent

Asenati

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Laurel

Liked: Cleanliness, room comfort

Great place to stay after arrival in Auckland

Great location away from the busyness of Auckland. Friendly staff, quiet hotel, cafes and restaurants within walking distance plus a nice park behind the hotel to go for a stroll. New world grocery store is a quick 5 minute drive away. Our room was fairly spacious, comfortable king sized bed and nice to have a full size washer and separate dryer in our room.
Stayed 3 nights in Feb 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A fabulous experience. Excellent location! Such friendly staff ~ Perfect! Thank you.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stuart

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time with our grandson, he loved the indoor pool, 6 swims in one and a half days
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqui

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great reception staff, secure parking, and easy eating options. A bit of noise from late night teenagers through the ceiling from the floor above
Stayed 2 nights in Oct 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great little cafe around the corner, great facilities including Washing machine and dryer. Great location too
Stayed 4 nights in Sep 2024

10/10 Excellent

Sharyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to shopping centre, you can either walk or drive. Check-in was easy, went smoothly. My down side was the pillows were to hard and big for my liking, but that's only my preference. Over all lovely place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gunther

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay. The staff were extremely friendly and helpful. After a long flight we were able to check in early which was much appreciated. Yhe room was spotless.
Stayed 4 nights in Jul 2024

10/10 Excellent

stu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Receptionist was fantastic. Very helpful. Nice and friendly. Went the extra mile to sort a room configuration out
Stayed 3 nights in Jul 2024

10/10 Excellent

Lynne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Receptionist was fabulous
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very good stay
Stayed 1 night in Jun 2024

10/10 Excellent

Cody

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023

6/10 Okay

John

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and quiet
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quest Albany has been a great place to stay for over the last 10 years for us when ever we return to NZ. To be honest it's our best kept secret and we really don't want anyone else finding out about it
Stayed 2 nights in Mar 2024

10/10 Excellent

Thys

Stayed 1 night in Mar 2024

8/10 Good

Karl

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Bedroom was a bit too warm at night. Air conditioning struggled to keep up
Stayed 2 nights in Feb 2024

6/10 Okay

Robert

Business traveler
Liked: Cleanliness

Adequate Accommodation

This place is ok. Nothing bad nor particularly special. Adding $10/day for parking was a bit annoying as you can basically just leave you car on the street outside at no cost and it’s not a dangerous neighbourhood. Staff were good and friendly.
Stayed 4 nights in Jan 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
The only problem that we had was that the shower head was not fitted properly and kept moving.
Stayed 1 night in Dec 2023