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Hotel Description

Family-friendly 5-star property with 5 outdoor pools

Hersonissos retreat

You'll find Sarandaris Beach and Convention Centre Creta Maris within 3 miles (5 km) of this property. Port of Hersonissos and St. Paraskevi Church are also within 3 miles (5 km).

All-inclusive

A full-service spa, 8 restaurants, and 5 outdoor pools are all featured at this smoke-free property. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus. Relax with a drink at one of the 5 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Free WiFi, flat-screen TVs

The 351 soundproofed guestrooms offer free WiFi and 24-hour room service. Free minibar items, furnished balconies or patios, and flat-screen TVs are also available.

Twin Room, Land View (Accessible)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$218* Per night/room Oct 19 - Oct 20

Presidential Suite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, Pool Access

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Family Room, Sea View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Twin Room, Land View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Royal Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

About the Mitsis Laguna Resort & Spa - All Inclusive

Location Anissaras, Hersonissos, Crete Island 70014

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

The property is closed between November 7 and March 27.

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • A la carte meals, snacks, and beverages included

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Rowing/canoeing
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Aerobics
  • Water fitness

Kids' club

  • Supervised activities for children between 5 and 12 years old

Entertainment

  • Onsite live performances
  • Theme parties

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Minibar
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Transportation to offsite activities
  • Gratuities
  • Taxes

  • Rowing/canoeing included
  • Windsurfing included
  • Aerobics classes/lessons included
  • Taxes not included
  • A la carte dining included
  • Additional gratuities accepted
  • Gratuities not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Childcare not included
  • Surcharge for premium or imported alcoholic beverages
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Transportation to offsite activities not included
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included
  • Room service not included
  • Minibar not included

Property Features

Mitsis Laguna Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Mitsis Laguna Resort & Spa - All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 8 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi. Event space at this property measures 4036 square feet (375 square meters) and includes conference space. A children's pool, a fitness center, and a library are also featured at the luxury Mitsis Laguna Resort & Spa - All Inclusive. Self parking is free. This 5-star Hersonissos property is smoke free.

  • 351 guestrooms or units
  • 3 levels
  • 17 buildings
  • 8 dining venues
  • 5 bars or lounges
  • 4036 sq ft of conference space
  • 375 sq m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mitsis Laguna Resort & Spa - All Inclusive offers 351 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Hersonissos property provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Espresso maker
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Main restaurant - This buffet restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Italian restaurant - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Pan-Asian restaurant - This theme restaurant specializes in fusion cuisine and serves brunch and dinner. Reservations are required. Open daily.

Cretan Tavern - This theme restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.

Tex-Mex Restaurant - This theme restaurant serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, and a fitness center.

Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach volleyball on site
  • Rowing or canoeing on site
  • Golfing nearby
  • Fitness classes on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Zeen Spa. Services include sports massages, facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a spa tub and Turkish bath/hammam.

The spa is open daily.

  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Detoxification wrap
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 1:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. On-site PCR COVID-19 testing is available for a EUR 25 fee; reservations are required for on-site testing.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Onsite COVID-19 testing (PCR) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Reservations are required for onsite COVID-19 testing
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Mitsis Laguna Exclusive Resort All Inclusive Hersonissos
  • Mitsis Laguna Chersonissos
  • Mitsis Laguna Resort
  • Mitsis Laguna Resort Chersonissos
  • Mitsis Laguna Resort Hersonissos
  • Mitsis Laguna Exclusive Hersonissos
  • Laguna Exclusive Resort All Inclusive Hersonissos
  • Mitsis Laguna Hersonissos
  • Laguna Exclusive Hersonissos
  • Mitsis Laguna Resort All Inclusive Hersonissos
  • Mitsis Laguna Resort All Inclusive
  • Mitsis Laguna All Inclusive Hersonissos
  • Mitsis Laguna All Inclusive
  • Mitsis Laguna Resort Spa All Inclusive
  • Laguna Exclusive Resort Spa All Inclusive
  • Mitsis guna Inclusive Hersoni
  • Mitsis Laguna Resort All Inclusive Hersonissos
  • Mitsis Laguna All Inclusive Hersonissos
  • Mitsis Laguna Resort Spa All Inclusive
  • Mitsis Laguna Resort All Inclusive
  • Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
  • Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
  • Mitsis Laguna Resort Spa All Inclusive
  • Laguna Exclusive Resort Spa All Inclusive
  • Mitsis Laguna All Inclusive
  • Mitsis Laguna Exclusive Resort Spa All Inclusive
  • Mitsis Laguna Resort Spa
  • Mitsis Laguna All Inclusive

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.