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Heronissos Hotel - All inclusive

Property class: 4
4-star all-inclusive property near Star Beach Water Park

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Photo gallery for Heronissos Hotel - All inclusive

A beach with sun loungers and umbrellas, people swimming, and buildings in the background.
A swimming pool with people enjoying the water, some holding drinks.
A multi-story hotel with illuminated windows and balconies, featuring a prominent neon sign on the ground floor.
Two chefs in a kitchen with a large fire in a pan, cooking equipment, and a window with a grid pattern.
Two people relaxing on a yellow lounge chair by a pool, with greenery in the background.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Filonidou Zotou 14 Street, Limin, Hersonissos, Crete Island, 70014
  • Place, Port of Hersonissos
    ‪3 min walk‬
  • Place, Aquaworld Aquarium
    ‪7 min walk‬
  • Place, Convention Centre Creta Maris
    ‪9 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪22 min drive‬

Room options

View all photos for Standard Room

A hotel room with a wooden bed, a desk, a chair, a TV, and a view of a pool.

Standard Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

A hotel room with a wooden bed, a desk, a chair, a TV, and a view of a pool.

Single Room

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Special Offer Room

A hotel room with two beds, a desk, a chair, a TV, and a view of a pool.

Special Offer Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double or Twin TWO BEDS

  • Sleeps 6

Double or Twin DELUXE TWO BEDS

  • Sleeps 6

Double or Twin DELUXE

  • Sleeps 6

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  • Breakfast included
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Total with taxes and fees
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About the neighborhood

Hersonissos

Seaside stay .You'll be steps from Sarakino and a 5-minute walk from Port of Hersonissos. St. Paraskevi Church and Aquaworld Aquarium are also within half a mile (1 km).
View more Resorts in HersonissosOpens in a new window

What's nearby

  • Sarakino - 2 min walk - 0.1 miles
  • Port of Hersonissos - 3 min walk - 0.2 miles
  • St. Paraskevi Church - 5 min walk - 0.3 miles
  • Aquaworld Aquarium - 7 min walk - 0.4 miles
  • Convention Centre Creta Maris - 9 min walk - 0.5 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 27 min drive

Restaurants

  • ‪Deseo Cafe - ‬7 min walk
  • ‪Minos Restaurant - ‬3 min drive
  • ‪Mike's Pub - ‬3 min walk
  • ‪The Grill - ‬15 min walk
  • ‪Romantic Bar - ‬8 min walk

About this property

Heronissos Hotel - All inclusive

4-star all-inclusive property near Star Beach Water Park
Heronissos Hotel - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, spa services, and a library are also featured at Heronissos Hotel - All inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Hersonissos property is smoke free.

  • 190 guestrooms or units
  • Breakfast available (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Heronissos Hotel - All inclusive offers 190 accommodations with complimentary bottled water and hair dryers. Rooms open to furnished balconies. Televisions come with satellite channels. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Similar properties

Exterior
Gouves Bay by Omilos Hotels
Hersonissos
  • Pool
  • All inclusive
  • Kids pool
  • Parking included
3.6 out of 5, Good, 37 reviews
$140 nightly
The price is $171
Sep 3 - Sep 4
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Horseback riding/rentals
  • Library
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Shopping
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per person (one-way)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 20 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 1039Κ014A0045800

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 6:30 PM.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heronissos Chersonissos
Heronissos Hotel Hersonissos
Heronissos Hotel
Heronissos Hersonissos
Heronissos Hotel Crete, Greece
Heronissos All Inclusive Hotel Hersonissos
Heronissos All Inclusive
Heronissos All Inclusive Hotel
Heronissos Hotel Hersonissos
Heronissos Hersonissos
All-inclusive property Heronissos Hotel Hersonissos
Hersonissos Heronissos Hotel All-inclusive property
All-inclusive property Heronissos Hotel
Heronissos All Inclusive
Heronissos
Heronissos Hotel
Heronissos Inclusive Inclusive
Heronissos Hotel All inclusive
Heronissos Hotel - All inclusive Hersonissos
Heronissos Hotel - All inclusive All-inclusive property

Frequently asked questions

How close is Heronissos Hotel - All inclusive to the airport?

Heronissos Hotel - All inclusive is 14.2 mi (27-min drive) away from the Nikos Kazantzakis Airport (HER) airport, the closest popular airport to the property.

Does Heronissos Hotel - All inclusive have an airport shuttle?

Heronissos Hotel - All inclusive offers an airport shuttle 24 hours a day, on request, for a charge of EUR 20 per person, one-way.

How close is Heronissos Hotel - All inclusive to the beach?

This property is 3.8 mi (14-min drive) from Stalis Beach and 5.6 mi (20-min drive) from Malia Beach. Don't forget your sunscreen!

Does Heronissos Hotel - All inclusive offer free breakfast?

Heronissos Hotel - All inclusive offers free self-serve breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Heronissos Hotel - All inclusive?

No, there is no casino at this property.

What time is check-in at Heronissos Hotel - All inclusive?

Check-in start time: noon; Check-in end time: 5:30 AM.

Is there free parking at Heronissos Hotel - All inclusive?

This property offers free self parking.

Does Heronissos Hotel - All inclusive have a pool?

Heronissos Hotel - All inclusive features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 6:30 PM.

Does Heronissos Hotel - All inclusive have a restaurant?

Yes, there is a restaurant on site.

Does Heronissos Hotel - All inclusive have a spa?

This property doesn't have a spa, but it does offer massages, mani/pedis, and facials.

How close is Heronissos Hotel - All inclusive to downtown Hersonissos?

Heronissos Hotel - All inclusive is 0.5 mi away from Limenas Chersonisou.

Heronissos Hotel - All inclusive Reviews

Reviews

6.4
Rating 10 - Excellent. 5 out of 27 reviews
Rating 8 - Good. 7 out of 27 reviews
Rating 6 - Okay. 5 out of 27 reviews
Rating 4 - Poor. 8 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Geoffroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe séjour

Très bon séjour, installations très propres. Piscine très agréable et personnel très sympathique avec les clients. Je recommande vivement !
Stayed 4 nights in Jul 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service
The place is outdated. The reception did check in by hand. There was no electronic checking in system and all were on paper. Checking in was slow. Mistake was made. The air condition was broken in the first room given to us and had to change a room. We paid tax and later got a notice to contact front desk about it. There was no record of us paid etc.
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Prodromos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ολα ηταν τελεια καθαριοτητα εξηπηρετηση και καλο φαγητο
Stayed 8 nights in Sep 2018
Verified review

6/10 Okay

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito Fraco

Hotel muito fraco, antigo, quartos fracos e com poucas condições, atendimento fraco, muito pouca simpatia e vontade de agradar os hóspedes, sem vontade/capacidade de resolver quaisquer tipo de adversidades que possam surgir, resumindo já estive em pensões de uma estrela melhores que este hotel.
Stayed 7 nights in Aug 2018
Verified review

4/10 Poor

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deluso

Al nostro arrivo hanno provato a darci un buco di camera che poi fortunatamente la mattina seguente sono riuscito a farmi cambiare con una camera come da descrizione su prenotazione Anche dopo lamentele per le pulizie in camera che erano scarse, le cose non sono cambiate, come pulizia generale veramente scadente anche nei corridoi e scale della struttura, tranne la hall che risulta essere confortevole Il set cortesia comprendeva solo 2 piccole saponette x le mani per tutta la permanenza, la nostra di due settimane (ci siamo dovuti comperare una saponetta x non dover chiedere anche quella) e niente più. Arredamenti vecchi e per lo più rovinati Di moderno direi solo la sala pranzo e la zona piscina Di buono il cibo il servizio in sala e in zona piscina Ottima la posizione per il mare e passeggiata per i locali serali Complessivamente il loro vanto di 4 stelle come da descrizione Expedia mi sembra veramente eccessivo A mio giudizio e un 3 stelle ma su certe cose e già troppo come giudizio.
Stayed 14 nights in Aug 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

L’albergo è vecchio , è sporco

L’albergo è vicino al mare , ma non lo consiglierei , in quanto è sporco e da mangiare e sempre la stessa robba...la notte non si dorme perché è pieno di ragazzi che sono ubriachi e di conseguenza fanno un macello è impossibile dormire.
Stayed 9 nights in Aug 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

très fatigué

impossible de dormir . les portes claquent a toute heure de la nuit . sinon belle situation .
Stayed 14 nights in Sep 2017
Verified review

2/10 Terrible

Anna-Lena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremt dåligt och otrevlig personal

Smutsigt, ofräscht och dålig lukt samt mögel i badrummet, stenhårda sängar. Personalen gick direkt i försvar, fick känslan av att de var mycket vana att att få kritik och tala med gäster som inte var nöjda. Vi fick erbjudande om ett annat rum som skulle vara renoverat. Jag kunde inte se någon skillnad eller känna någon skillnad på lukten (stanken) mellan de två rummen. Maten var bedrövlig, bara sockerprodukter, halvfabrikat, billigaste möjliga råvaror. Vi kom sent på kvällen, sov första natten och lämnade sedan detta billiga hak som drivs utan hjärta endast i vinstsyfte. Bokade ett mycket trevligt hotell i närheten: Panorama Sea View Studio & Apartments.
Stayed 7 nights in Jul 2017
Verified review

10/10 Excellent

Geoffroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel. Nourriture très correcte. Personnel très sympathique et souriant. Bon emplacement. Rapport qualité-prix imbattable.
Stayed 4 nights in Jun 2017
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Hôtel froid

Hôtel situé à 5 minutes des commerces mais pas insonorisé avec literie de mauvaise qualité tout comme le linge et les oreillés ( dessus de lit taché) . Piscine non chauffée et à l'ombre . Et surtout personel non souriant et pas aimable (sauf la femme de chambre)
Verified review

6/10 Okay

charlotte

Pleasant, close to town/beach

Food is almost only carbohydrates with pasta, potatoes and chips offered at every meal sitting. Was all a bit bland and repetitive. Staff were a bit picky for example couldn't take a slightly larger bag into the dinning room had to be left in the luggage room when it could just go under your table.
Verified review

4/10 Poor

james m.

Liked: Staff & service
Disliked: Room comfort

Not A four-star hotel.

All I can say is I do not plan on staying here again. The beds were very old and so are the pillows. The toilet did not flush. Toilet cleaner was covered in feces. And the food was very low-quality. Besides the Greek salad which was really really good. The manager was very kind. We stayed a total of eight days towards the end the bartenders were reluctant to serve us as if we overstayed our welcome. They were serving people that were not ahead of us in the bar intentionally. This place is a two star resort that is all inclusive . Do not expect a four star resort just lots of drunk kids.
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel recommended by conference listing

The hotel was close to the conference venue. The breakfast at the hotel was very good and the staff were very polite. The hotel room is another story, the room had no fan nor air conditioning. The Internet service was bad and no option to pay for something better. They need to upgrade the rooms as it appears more like a dorm room right now. Not what I expected for the amount I paid!
Verified review

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zeer slecht

Het is zeker geen 4 sterren waard. Zaakzeterij.
Verified review

6/10 Okay

Spinus

Liked: Cleanliness

Professor

All was at the middle level. The beach is not good (with stones). Therefore it is not pleasant to enter the sea.
Verified review

6/10 Okay

Ensikertalainen Kreetalla

Liked: Staff & service
Disliked: Room comfort

Viihtyisä loma

Hotellissa oli todella hyvät ruuat sekä yleiset tilat. Huoneen suhteen olisi parannettavaa sillä mm. Suihkuhuone tulvi ihan tavallisen suihkukäynnin jälkeen,sillä suihkutila oli todella pieni eikä suihkuverhoa voinut käyttää. Henkilökunta puhui kohtalaisen hyvää englantia ja hotelli oli loistavalla paikalla lähellä rantaa ja pääkatua. Melu kuitenkin kuului aika paljon seinien läpi. Kokonaisuudessaan hotelli oli kuitenkin kohtalainen.
Verified review

4/10 Poor

Island_king

Liked: Staff & service
Disliked: Cleanliness, room comfort

naja

Unterdurchschnittliches Hotel an unattraktiver Lage, Zimmer sehr ringhörig, überwiegend russische Gäste
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swietne położenie, umiarkowana cena, miła atmosfera, obsługa optymistyczna i pomocna, choć nie zawsze (nie potrafili załatwić wypożyczenia samochodu); ograniczenie środków czystości tylko do mydła w kostce - nie wydaje sie także do zaakce[ptowanie w hotelu trzygwiazdkowym.
Verified review

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Receptionists were very helpful and pleasant as was the night porter who greeted us on our arrival at 1.00 in the morning. Restaurant staff were very cheerful and pleasant also. Our room was bright, clean and overlooked the pool. The food was varied and plentiful but I would advise going in to dinner nearer the starting time than later on. All in all it was a very pleasant experience. We were the only Irish guests the others were German, Dutch and Polish with some English.
Verified review

8/10 Good

Markus

Liked: Staff & service, room comfort

Gutes Preis-Leistungs-Verhältnis

- Sehr freundliches Personal, stets hilfsbereit. - An der Rezeption wird neben Griechisch mindestens Englisch, Deutsch und Französisch fließend gesprochen. - Von außen sieht das Gebäude etwas renovierungsbedürftig aus. Die Ausstattung der Zimmer (mit Klimaanlage und Kühlschrank) ist aber vollkommen in Ordnung. - Nur wenige Meter bis zum Meer/Hafen. - Der nahegelegene Strand ist leider sehr klein. - Viele Bars, Kneipen und Diskotheken an der belebten Strandstraße.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Stayed 5 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Stayed 7 nights in May 2019
Verified review

6/10 Okay

yosef

Disliked: Property conditions & facilities
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort