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Charm Hotel Hersonissos

2.0 star property
Family-friendly stay near Star Beach Water Park

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Photo gallery for Charm Hotel Hersonissos

View from room
Reception
Standard Double Room | Minibar, in-room safe, individually decorated, laptop workspace
Interior detail
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
9 Filikis Eterias, Hersonissos, Crete, 70014
  • Place, Aquaworld Aquarium
    ‪2 min walk‬
  • Place, Port of Hersonissos
    ‪12 min walk‬
  • Place, Convention Centre Creta Maris
    ‪15 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room

  • 172 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, laptop workspace

Superior Double Room

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Minibar, in-room safe, individually decorated, laptop workspace

Economy Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Hersonissos

Heart of Hersonissos.You'll find Port of Hersonissos and Convention Centre Creta Maris within a 15-minute walk of this Hersonissos hotel. Star Beach Water Park and Sarandaris Beach are also within 2 miles (3 km).

What's nearby

  • Aquaworld Aquarium - 2 min walk - 0.1 miles
  • Port of Hersonissos - 12 min walk - 0.7 miles
  • Convention Centre Creta Maris - 15 min walk - 0.9 miles
  • Star Beach Water Park - 1 min drive - 1.2 miles
  • Sarandaris Beach - 7 min drive - 2.2 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 24 min drive

Restaurants

  • ‪Deseo Cafe - ‬2 min walk
  • ‪Hollywood Cafe Crepery - ‬4 min walk
  • ‪Palm Beach - ‬7 min walk
  • ‪Friet Van Piet - ‬5 min walk
  • ‪Mythos - ‬5 min walk

About this property

Charm Hotel Hersonissos

Family-friendly stay near Star Beach Water Park
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Charm Hotel Hersonissos. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Hersonissos hotel.

  • 15 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Bar or lounge
Charm Hotel Hersonissos offers 15 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually decorated. 32-inch LED televisions come with satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Hersonissos hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 7:30 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during January, February, March, April, November, and December.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1039K012A3195801

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CHARM HOTEL HERSONISSOS Hotel
CHARM HOTEL HERSONISSOS Hersonissos
CHARM HOTEL HERSONISSOS Hotel Hersonissos

Frequently asked questions

How close is Charm Hotel Hersonissos to the airport?

Charm Hotel Hersonissos is 16.4 mi (24-min drive) away from the Nikos Kazantzakis Airport (HER) airport, the closest popular airport to the property.

Does Charm Hotel Hersonissos have an airport shuttle?

Charm Hotel Hersonissos offers an airport shuttle 24 hours a day, on request, for a charge of EUR 40 per vehicle, one-way.

How close is Charm Hotel Hersonissos to the beach?

This hotel is 1.4 mi (12-min drive) from Sarandaris Beach and 3.6 mi (12-min drive) from Stalis Beach. Don't forget your sunscreen!

Does Charm Hotel Hersonissos offer free breakfast?

Charm Hotel Hersonissos offers free buffet breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Charm Hotel Hersonissos?

No, there is no casino at this hotel.

What time is check-in at Charm Hotel Hersonissos?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Charm Hotel Hersonissos?

Free parking is not available at this hotel.

Does Charm Hotel Hersonissos have a pool?

Charm Hotel Hersonissos does not have a pool.

Does Charm Hotel Hersonissos have a spa?

There are no spa services available at this hotel.

How close is Charm Hotel Hersonissos to downtown Hersonissos?

Charm Hotel Hersonissos is 0.4 mi away from Limenas Chersonisou.

Charm Hotel Hersonissos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 9 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay at this hotel! Everything was very clean, modern, and recently updated. The location is perfect—just a 10-minute walk to great restaurants and the beach. The breakfast buffet was also a highlight, offering a wide variety of fresh and delicious options. What truly made our experience outstanding, though, was Aspa at the front desk. She went above and beyond to make us feel welcome, providing helpful tips for getting around town and assisting me with some business needs I had while working remotely. Her customer service was exceptional, friendly, professional, and genuinely caring. I highly recommend this place, and I would absolutely stay here again. Thank you for a wonderful experience!
Stayed 2 nights in Jun 2025

6/10 Okay

Parick

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This was fine for a one night stay. But the AC was pretty dirty and the overall layout of the room was inconvenient. The bed offered no blanket, just a sheet.
Stayed 1 night in Sep 2024

10/10 Excellent

Wagner

Best value, perfect location

It is a small family run hotel. The rooms are nice and tidy. Location is perfect just a few minutes from the promenade. Staff was very kind and helpful. The only bad thing I noticed was the shower head was a bit detached from the wall in the shower, but that didnt affect the use. Breakfast was continental, last day we had pancakes which was also nice. Overall very good price/value.
Stayed 5 nights in Jun 2024

10/10 Excellent

Darina

The hosts are amazing. Very polite, really caring.
Stayed 12 nights in May 2025

8/10 Good

Laura

Traveled with partner
Liked: Staff & service
Im großen und ganzen waren wir mit unserem Aufenthalt sehr zufrieden. Wir haben insgesamt 14 Tage dort verbracht, wir hatten ein kleines Zimmer mit einem Balkon und Doppelbett. Das Bett war allerdings nicht ganz so bequem, eine neue Matratze wär eindeutig eine gute Entscheidung.. im Bad wäre ein abzieher für den Boden ganz sinnvoll, denn beim duschen überflutet man leider das ganze Bad. So könnte man in dem Bad das eine oder andere mal erneuern. Im Zimmer befand sich auch ein kleiner Kühlschrank mit trinken drin und faire Preise. Wir haben alle 2 Tage frische Handtücher und alle 4 Tage frische Bettwäsche bekommen, leider wurde unser Bad nicht wirklich gereinigt, das konnte man an verschiedenen Orten sehen.. das Frühstück ist sehr einfach und unspektakuläre. Die Umgebung kann man sehr gut zu Fuß erkunden und keine 2 min entfernt ist ein großer Supermarkt. Auch der Strand war nur Max. 10 min zu Fuß entfernt, (wir hatten kein Auto und war auch eine gute Entscheidung)
Stayed 14 nights in Aug 2024

8/10 Good

Werner, Köln

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Charm Hotel for 3 nights. The superior double room was clean and nice furnished. The breakfast was delicious. The staff (Katerina and Antonis) very friendly. Thank you very much for your kind hospitality.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2024

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Germain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel propre et décoré avec goût. Les chambres sont spacieuses, élégantes et bien équipées. Le petit déjeuner est très bon et copieux
Stayed 1 night in Oct 2023

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

MASSIMO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il Charm Hotel si trova nella zona tranquilla della turistica Hersonissos. La struttura, a conduzione famigliare, è pulita e confortevole. Un plauso va alla buona e varia colazione.
Stayed 1 night in Sep 2023

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2023

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Pascal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unsere siebentägige Reise nach Kreta wurde durch den Aufenthalt im Charm Hotel in Hersonissos zu einem tollen Erlebnis. Die Gastgeber Katerina und Antonis sorgten dafür, dass wir uns wie zuhause fühlten. Ihre lokalen Tipps und Empfehlungen waren äußerst hilfreich. Eines der Highlights unseres Aufenthalts war definitiv das Frühstück. Als Veganer wurde ich jeden Tag von Katerina mit neuen veganen Leckereien überrascht. Aber auch für Nicht-Veganer ist das Frühstück absolut zu empfehlen. Die Eier stammen aus eigener Haltung und Käse, Oliven, Gemüse und Obst sind regional und frisch. Die Lage des Hotels könnte nicht besser sein - ruhig und doch zentral gelegen. In der Nähe gibt es einen Supermarkt, die Promenade mit allen Restaurants, Bars und Nachtclubs und eine Bäckerei, alles leicht zu Fuß erreichbar. Der Strand ist ebenfalls in der Nähe und gut zu erreichen. Die Haltestelle für den Bus zum/ vom Flughafen oder Heraklion nur wenige Gehminuten vom Hotel entfernt. Das Hotel selbst überzeugt durch seine Sauberkeit und moderne Einrichtung. Die liebevoll ausgewählten Erdtöne schaffen ein behagliches Ambiente und fügen sich perfekt in die natürliche Schönheit der Insel ein. Wir können das Charm Hotel nur wärmstens empfehlen. Ein großes Lob an Katerina und Antonis für ihre Gastfreundschaft und den außergewöhnlichen Service. Wir werden sicherlich wiederkommen!