2/10 Terrible
Saleema
Traveled with partner
Jul 26, 2025
First they didn’t have my room after saying they are sold out. Then I couldn’t get into my room because the keys didn’t work. So they put me into another room but there wasn’t a button to turn shower on. So they had maintenance come to my room and when he came he had to give me pliers to turn water on. Then the knobs to turn water on broke off and he said they didn’t have any other knobs to replace it he would have to order them so he told me to use the pliers. There was also no wash cloths or towels only pool towels and gave me scissors to cut the towel to use as a wash cloth. I left another hotel because they had roaches to come here for the knobs not to work or clean wash cloths. I had to go buy some from the store. I would like a refund for the room service I went through while staying there. All the front desk could say was there are sorry and if I want I can let the manger know about my problems.
Saleema
Stayed 2 nights in Jul 2025























