The Refinery Urban Suites
Family-friendly stay with 2 outdoor pools in Heraklion
Choose dates to view prices
Photo gallery for The Refinery Urban Suites
Popular amenities
- Pool
- Spa
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
Explore the area
5th km. Heraklion - Moiron, Heraklion, Heraklion, Crete, 71500
- General University Hospital of HeraklionPlace, General University Hospital of Heraklion19 min walk
- Palace of KnossosPlace, Palace of Knossos7 min drive
- Heraklion PortPlace, Heraklion Port8 min drive
- Heraklion (HER-Nikos Kazantzakis)Airport, Heraklion (HER-Nikos Kazantzakis)8 min drive
Room options
The Quiet Studio
- 431 sq ft
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
The Heritage Loft
- 463 sq ft
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
The Still Loft
- 538 sq ft
- 2 bedrooms
- Sleeps 6
- 2 King Beds and 1 Large Twin Sofa Bed
The Family Chapter
- 646 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Large Twin Sofa Bed
The Wellness Loft
- 1023 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Large Twin Bed
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About the neighborhood
Heraklion
Close to airport.Within 3 miles (5 km) of this Heraklion hotel, you'll find General University Hospital of Heraklion and Foundation for Research and Technology - Hellas. Pankritio Stadium and Nikos Kazantzakis Museum are also within 3 miles (5 km).
What's nearby
- General University Hospital of Heraklion - 19 min walk - 1.0 mile
- Heraklion Archaeological Museum - 6 min drive - 4.0 miles
- Palace of Knossos - 7 min drive - 5.9 miles
- Knossos Archaeological Site - 7 min drive - 5.9 miles
- Heraklion Port - 8 min drive - 4.5 miles
Getting around
- Nikos Kazantzakis Airport (HER) - 26 min drive
Restaurants
- Snack Point - 4 min drive
- Ο φούρνος του Νύκταρη - 2 min drive
- The Italian Job - 17 min walk
- Γυρογωνιά - 5 min drive
- Hacienda Cafe - 6 min drive
About this property
The Refinery Urban Suites
Family-friendly stay with 2 outdoor pools in Heraklion
There's a coffee shop/cafe on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. The Refinery Urban Suites offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a seasonal outdoor pool. A rooftop terrace, a library, and barbecue grills are also featured at the family-friendly The Refinery Urban Suites. Free self parking is available.
Smoking is allowed in designated areas at this Heraklion hotel.
- 34 guestrooms or units
- Deli
- Childcare (surcharge)
- Terrace on the roof
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (limited hours)
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Library
- Garden
- BBQ grill(s)
- Outdoor picnic space
- Computer for guest use
- ATM
- Smoking in designated areas
- Lockers available
The Refinery Urban Suites offers 34 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies or patios. These individually furnished accommodations have separate sitting areas and include dining tables. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
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Property amenities
Family friendly
- 2 outdoor pools
- Dining table
- In-room babysitting (surcharge)
- In-room kitchen
- In-room refrigerator
- Laundry facilities
- Playground
- Snack bar/deli
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Limited onsite self parking
Food and drink
- A coffee shop/cafe
- Coffee and tea in common areas
- Snack bar/deli
Things to do
- 2 outdoor pools
- Bicycle tours
- Books
- Full-service spa
- Games
- Health club
- Library
- Playground
- Wine tours
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- Hardwood flooring in room
- No elevator
- Tile flooring in room
- Wheelchair accessible (may have limitations)
Room amenities
Entertainment
- 55-inch smart TV with satellite channels
- iPod dock
- Streaming services
Bedroom
- Bedsheets provided
- Hypo-allergenic bedding
- Pillow menu
Bathroom
- Bathrobes
- Bathtub or shower
- Bidet
- Free toiletries
- Hair dryer
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Food and drink
- Champagne service
- Cleaning supplies
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dining table
- Dishwasher
- Electric kettle
- Espresso maker
- Free bottled water
- Kitchen
- Limited room service
- Oven
- Refrigerator
- Stovetop
More
- Air conditioning (climate-controlled)
- Desk
- Desk chair
- Electrical adapters
- Fan
- Heating (climate-controlled)
- Individual furnishings
- Iron/ironing board
- Laptop-compatible safe
- Mobile key entry
- Phone
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. Guests can access their rooms with a mobile device.
We should mention
- Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
- The seasonal pool will open in May and close in October.
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Frequently asked questions
How close is The Refinery Urban Suites to the airport?
The Refinery Urban Suites is 7.8 mi (26-min drive) away from the Nikos Kazantzakis Airport (HER) airport, the closest popular airport to the property.
Does The Refinery Urban Suites have an airport shuttle?
Airport shuttle services are not available at The Refinery Urban Suites.
How close is The Refinery Urban Suites to the beach?
This hotel is 3.9 mi (22-min drive) from Ammoudara Beach and 8.4 mi (30-min drive) from Karteros Beach. Don't forget your sunscreen!
Does The Refinery Urban Suites offer free breakfast?
The Refinery Urban Suites does not offer free breakfast.
Is there a casino at The Refinery Urban Suites?
No, there is no casino at this hotel.
What time is check-in at The Refinery Urban Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime.
Is there free parking at The Refinery Urban Suites?
This hotel offers free self parking.
Does The Refinery Urban Suites have a pool?
The Refinery Urban Suites features 2 outdoor pools.
Does The Refinery Urban Suites have a restaurant?
The Refinery Urban Suites is home to The Airstream Café, which features light fare and brunch.
Does The Refinery Urban Suites have a spa?
This hotel has a spa, which features massages.
How close is The Refinery Urban Suites to downtown Heraklion?
The Refinery Urban Suites is 2.9 mi away from Heraklion.