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Kaissa Beach

3.0 star property
3-star beachfront hotel with 2 restaurants

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Photo gallery for Kaissa Beach

Seasonal outdoor pool
Exterior
Iron/ironing board, bed sheets
Terrace/patio
Bathroom sink
Reviews
6.8

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry

Explore the area

Map
Gouves Beach Road, Hersonissos
  • Popular LocationMarina Beach3 min walk
  • Popular LocationGouves Beach11 min walk
  • Popular LocationStar Beach Water Park11 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)15 min drive

Room options

View all photos for Basic Double Room, 1 Bedroom, Courtyard View (Single Use)

View from room

Basic Double Room, 1 Bedroom, Courtyard View (Single Use)

  • 323 sq ft
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Courtyard View

View from room

Family Room, Courtyard View

  • 279 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Double Room, Courtyard View

Iron/ironing board, bed sheets

Double Room, Courtyard View

  • 193 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Courtyard View (Promo in Annex Building)

View from room

Double Room, Courtyard View (Promo in Annex Building)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Hersonissos

On the beach.At this Hersonissos hotel, you'll be within 6 miles (10 km) of Port of Hersonissos and 9 miles (15 km) of Sarandaris Beach. Also within 9 miles (15 km) are Star Beach Water Park and Crete Golf Club.

What's nearby

  • Marina Beach - 3 min walk
  • Gouves Beach - 11 min walk
  • Port of Hersonissos - 11 min drive
  • Star Beach Water Park - 11 min drive
  • Crete Golf Club - 13 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 16 min drive

Restaurants

  • Road Trip - 19 min walk
  • Sailing Cafe - 6 min walk
  • The Kitchen - 16 min walk
  • The Island Bar & Restaurant - 10 min walk
  • Holiday Resort Restaurant - 15 min walk

About this property

Kaissa Beach

3-star beachfront hotel with 2 restaurants
Some rates at Kaissa Beach are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Kaissa Beach offers its guests a seasonal outdoor pool and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Kaissa Beach.

Smoking is allowed in designated areas at this 3-star Hersonissos hotel.

  • 38 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1982
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
Kaissa Beach offers 38 air-conditioned accommodations with hair dryers. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, German, Greek

Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • In-room sofa bed
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 18-inch TV

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The property is closed in November.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Air conditioning fee: EUR 6 per day
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kaissa Beach Aparthotel Gouves
Kaissa Beach Aparthotel
Kaissa Beach Gouves
Kaissa Beach
Kaissa Beach Bungalows And Apartments
Kaissa Beach Bungalows & Apartments Hotel Gouves
Kaissa Beach Bungalows & Apartments Gouves, Crete
Kaissa Beach Bungalows And Apartments
Kaissa Beach Hotel Kato Gouves
Kaissa Beach Hotel
Kaissa Beach Hersonissos
Kaissa Beach Hotel Hersonissos

Frequently asked questions

How close is Kaissa Beach to the airport?

Kaissa Beach is 9.6 mi (16-min drive) away from the Nikos Kazantzakis Airport (HER) airport, the closest popular airport to the property.

Does Kaissa Beach have an airport shuttle?

Kaissa Beach offers an airport shuttle.

How close is Kaissa Beach to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Kaissa Beach offer free breakfast?

Kaissa Beach offers free buffet breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Kaissa Beach?

No, there is no casino at this hotel.

What time is check-in at Kaissa Beach?

Check-in begins at 1:00 PM.

Is there free parking at Kaissa Beach?

Free parking is not available at this hotel.

Does Kaissa Beach have a pool?

Kaissa Beach features a seasonal outdoor pool and a children's pool.

Does Kaissa Beach have a restaurant?

Kaissa Beach is home to xylino, which features Greek cuisine.

Does Kaissa Beach have a spa?

There are no spa services available at this hotel.

How close is Kaissa Beach to downtown Hersonissos?

Kaissa Beach is 0.5 mi away from Kato Gouves.

Kaissa Beach Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 18 reviews" "
Rating 8 - Good. 10 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 3 out of 18 reviews" "
Rating 2 - Terrible. 2 out of 18 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Unfortunately it was not what we expected. Comfortable rooms but poor maintenance of rooms . Old and run down . TV didn't work , bathroom had an awful smell ,walls were dirty , windows wouldn't lock , card key didn't work . Needs major renovations . They tried to keep it clean. Bed mattresses were very old and uncomfortable . The hotel looks like it's shutting down, it looks empty and abandoned , the few employees we saw were pleasant and tried with the resources available to please us ( those that we actually saw were about 2) .Not what it seems in pictures at all.
Stayed 1 night in Sep 2019

4/10 Poor

Callum, Basingstoke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
We did not realise when we booked that the 'annex' building is a 10 minute walk from the hotel itself. Our room in the annex building was unsatisfactory and dirty without WiFi, air con or double-bed despite us booking these things. The room also smelt of smoke and had ash trays even though it was booked as 'non-smoking'. When we told the hotel staff on our first day about these things as well as the shower being broken they promised to resolve the issues but only addressed the broken shower during our stay. Our towels were not changed until 5 days into our stay and our bed sheets were not changed at all. The fridge made such a loud noise that we couldn't sleep at night on top of having very uncomfortable beds and no air con. The Tv did not work and there was a hole in the wall straight through to outside that had been stuffed with kitchen roll.
Stayed 7 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Gloria, Canada

Liked: Cleanliness, staff & service
liked out stay at Kaissa Beach
The staff were interested in caring for us and that we had a comfortable stay. We were told about a jeep safari which sounded great so we booked it and had fun. We were on half board - the food was very good and tasty. We would eat there again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to beach, welcoming and friendly
We arrived late, a family of four, and the personnel took us through a smooth admission. The room was clean and comfortable. First impressions were very good, so were the amenities, everything was functional. The staff are super friendly and welcoming. Admittedly, for such a fantastic price, the meals are basic, especially the breakfast, but luckily one has access to a shopping area close by along with well stocked supermarket for the extra stuff you would normally need; bottled water, personal hygiene, souvenirs, etc. It would have been a good idea to place also hand washing and dish washing soaps, but maybe that is a bit much to ask for, although would have been a nice touch.

4/10 Poor

Alex

Disliked: Staff & service, property conditions & facilities

8/10 Good

James

Liked: Property conditions & facilities
Disliked: Cleanliness
Good base
Friendly sea side hotel

10/10 Excellent

Anil, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel good co operative staff
This hotel is mext to the beach. Food was excellent. Very humble and understanding staff. Special thanks to the owner for good service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant au bord de la plage.
Accueil très chaleureux. Personnel toujours disponible
Stayed 3 nights in Aug 2018

2/10 Terrible

boubou, paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel d'appoint afin de se rapprocher de l'aéroport Chambre horrible ! Je ne vous parle pas de la piscine ni meme de la déco de l'hôtel La salle de bain fait peur et ne donne pas envie de se laver Aucun point positif meme si l'hôtel est placer EN face de la mer pas grand choses autour
Stayed 1 night in Jul 2017