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"No maid service—had to request towels. Used to have breakfast, other amenities—nothing now. " More

By a verified traveler on Tue 26 Apr 2022

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Hotel Description

3-star hotel near Healdsburg Plaza

In regional park

Within 2 miles (3 km) of this Healdsburg hotel, you'll find Healdsburg Plaza and Healdsburg District Hospital. Simi Winery and Raven Performing Arts Theater are also within 2 miles (3 km).

Renovated in 2019

This smoke-free hotel features 2 outdoor pools, 3 spa tubs, and a restaurant. Traveling for business? Take advantage of the free WiFi in public areas, express check-out, and conference center. Enjoy the sauna and perks like free self parking.

Free WiFi, refrigerators

The soundproofed guestrooms offer free WiFi and free local calls. Entertainment options include flat-screen TVs with satellite channels, while refrigerators and coffee/tea makers provide the conveniences of home. Housekeeping is available on request.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$160* Per night/room May 26 - May 27

Standard Room, 1 King Bed, Fireplace, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Dry Creek Inn ratings based on 23 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Dry Creek Inn

Everyone (8) Couples (4) Family (8)
3 out of 5
No maid service—had to request towels. Used to have breakfast, other amenities—nothing now.

Posted by on Apr 26, 2022

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Comment from Hotel Management

Apr 26, 2022 by EN

Hi John: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not meeting or exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am sorry you were disappointed that we do not provide breakfast service at our hotel. In December of 2019, (prior to the pandemic) our hotel went to a breakfast package program with Adel’s our on site restaurant. Like most all businesses in California and throughout the nation, we are extremely short in personnel willing to return to work. Most of our team members are currently working overtime just to keep up with the demand. Each team member is doing their best to provide quality service to our guests with the limited staff we currently have available. This combined with our County drought restrictions, does not allow us to provide housekeeping service for stay over guests. We do provide fresh towels, room amenities, paper products and empty the trash daily, upon request. This information is also posted on our hotel web page. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me. Sincerely, Erik Neztsosie General Manager Best Western Dry Creek Inn

3 out of 5
Good location. The property was undergoing some renovation in the lobby and fitness center. Our room was way smaller than the online picture noted I was reserving. No lounge on property as advertised. The restaurant was out near the hotel and it was always empty the 3 times we ate there so I starting wondering if there was a reason there were no patrons at either dinner or breakfast times?

Posted by on Apr 25, 2022

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4 out of 5
Good location if exploring wine country around Healdsburg. Easy to get to town, food, gas, wineries

Posted by on Apr 21, 2022

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3 out of 5

Posted by on Feb 13, 2022

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5 out of 5

Posted by on Dec 11, 2021

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5 out of 5
Easy access.

Posted by on Aug 11, 2021

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3 out of 5
No basic amenities included such as towels, pillows, breakfast or room service. It was pulling teeth to get a room change. Disappointed as the first time I visited staff was friendly, gave great recommendations of the local wineries and tasting rooms as well as drink vouchers. Probably not coming back

Posted by on Jun 20, 2021

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3 out of 5
We've stayed at this hotel multiple times (pre-Covid). This time we were disappointed. The lobby is totally closed and they checked us in through a thick glass window and we passed credit cards and pens through a slot (like a bank). In the afternoon, the location of the window was in full sun and it was HOT! The property also seems more run down now, not quite as appealing. There were dirty areas in the walkways, not quite as clean as we remembered. And no breakfast any more (they used to have a nice breakfast in a large room). We won't stay here again.

Posted by , from San Diego, CA on Nov 3, 2020

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4 out of 5

Posted by on Sep 13, 2020

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4 out of 5
Staff friendly, rooms clean, pool full of people not good with COVID 19 around

Posted by , from Aloha, Or on Jul 20, 2020

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About the Best Western Dry Creek Inn

Location 198 Dry Creek Rd, Healdsburg, CA 95448

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Best Western Dry Creek Inn offers its guests 2 outdoor swimming pools, 3 spa tubs, and a sauna. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Dry Creek Inn. Free self parking is available. A complete renovation of Best Western Dry Creek Inn was completed in April 2019. This 3-star Healdsburg hotel is smoke free.

  • 163 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1984
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Dry Creek Inn offers 163 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

Adel's Family Restaurant - This family restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Nearby Activities

2 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 125 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Dry Creek
  • Best Western Dry Creek Healdsburg
  • Best Western Dry Creek Inn
  • Best Western Dry Creek Inn Healdsburg
  • Creek Dry Inn
  • Dry Best Western Creek Inn
  • Dry Creek Inn Best Western
  • Inn Creek Dry
  • Inn Dry Best Western Creek
  • Inn Dry Creek
  • Best Western Healdsburg
  • Best Western Plus Dry Creek Hotel Healdsburg
  • Healdsburg Best Western
  • Best Dry Creek Healdsburg
  • Best Western Dry Creek Inn Hotel
  • Best Western Dry Creek Inn Healdsburg
  • Best Western Dry Creek Inn Hotel Healdsburg

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.