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Commercial Hay Hotel

3.0 star property
Enjoy the free WiFi at this 3-star Hay hotel

Choose dates to view prices

Photo gallery for Commercial Hay Hotel

Deluxe Family Room | Hypo-allergenic bedding, individually decorated, individually furnished
Lobby
Hypo-allergenic bedding, individually decorated, individually furnished
Balcony
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
199 Lachlan Street, Hay, NSW, 2711
  • Hay Heritage Walk
    ‪12 min walk‬
  • Dunera Museum
    ‪12 min walk‬
  • Bishop's Lodge
    ‪3 min drive‬

Room options

View all photos for Budget Double Room

Budget Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Budget Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe King Balcony

Street view

Deluxe King Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family

Hypo-allergenic bedding, individually decorated, individually furnished

Two Bedroom Family

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Budget Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Balcony

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Triple Balcony

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Budget Triple Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hay

In Hay .With a stay at this Hay hotel, you'll be steps from TAFE Riverina Institute and Hay Library. Hay Park and Dal Wright Park are also within half a mile (1 km).

What's nearby

  • TAFE Riverina Institute - 2 min walk - 0.1 miles
  • Hay Park - 3 min walk - 0.2 miles
  • Hay Heritage Walk - 12 min walk - 0.7 miles
  • Dunera Museum - 12 min walk - 0.7 miles
  • Bishop's Lodge - 3 min drive - 1.2 miles

Restaurants

  • ‪Robertson's Hot Bread Kitchen - ‬4 min walk
  • ‪Jolly Jumbuck Bistro - ‬2 min walk
  • ‪The Long Paddock Cafe & Grill - ‬4 min walk
  • ‪The Convent - ‬8 min walk
  • ‪The Black Sheep Coffee Shop Hay - ‬8 min walk

About this property

Commercial Hay Hotel

Enjoy the free WiFi at this 3-star Hay hotel
Free breakfast is served daily. WiFi is free in public spaces. Commercial Hay Hotel also features tour/ticket assistance, a picnic area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hay hotel.

  • 31 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Outdoor picnic space
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
Commercial Hay Hotel offers 31 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

Languages

Chinese (Mandarin), English, Hindi

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay

Frequently asked questions

Does Commercial Hay Hotel have an airport shuttle?

Airport shuttle services are not available at Commercial Hay Hotel.

How much does it cost to stay at Commercial Hay Hotel?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at Commercial Hay Hotel on Jun 2, 2025 start from $66.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Commercial Hay Hotel offer free breakfast?

Commercial Hay Hotel offers free continental breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Commercial Hay Hotel?

No, there is no casino at this hotel.

What time is check-in at Commercial Hay Hotel?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Commercial Hay Hotel?

This hotel offers free self parking.

Does Commercial Hay Hotel have a pool?

Commercial Hay Hotel does not have a pool.

Does Commercial Hay Hotel have a spa?

There are no spa services available at this hotel.

How close is Commercial Hay Hotel to downtown Hay?

Commercial Hay Hotel is 0.1 mi away from Hay.

Commercial Hay Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 79 out of 232 reviews
Rating 8 - Good. 79 out of 232 reviews
Rating 6 - Okay. 35 out of 232 reviews
Rating 4 - Poor. 18 out of 232 reviews
Rating 2 - Terrible. 21 out of 232 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Ian

Traveled with family
Liked: Cleanliness, staff & service

very little hot water

Good over night stay for price but your lucky if you get a hot or even warm shower
Stayed 1 night in Feb 2025

6/10 Okay

Ian

Traveled with family
Liked: Cleanliness

Not happy with a cold shower

The one thing I asked for after reading feed back prior to booking was a room that had hot water, I ran the shower 20 minutes and had to endure a bloody cold shower! If you are going to rent rooms out you first must have not only clean sheets but a hot shower too!
Stayed 1 night in Jan 2025

10/10 Excellent

Castle maintenance

Business traveler
Stayed 1 night in Jan 2025

4/10 Poor

Melanie

👎
Stayed 2 nights in Jan 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They did have a toaster and microwave oven, but no tea towel. No plates.
Stayed 1 night in Jan 2025

8/10 Good

Mohammad

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Nicola

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Trevor

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Prithipal Singh

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value of money
Stayed 1 night in Jan 2025

2/10 Terrible

Annette

Traveled with family
Very disappointing, the facilities in need of many repairs, especially the plumbing
Stayed 1 night in Dec 2024

8/10 Good

Jayne

Stayed 1 night in Jan 2025

2/10 Terrible

Julie

Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

David

Disliked: Staff & service
Arrived on Saturday around 5pm and all staff had gone home and we had no way to check in. Keys were in a lock box but we were never sent a code. Thankfully another visitor had a code to the lock box and were able to help us.
Stayed 1 night in Dec 2024

10/10 Excellent

Ints

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Luisa

Stayed 1 night in Dec 2024

10/10 Excellent

Khanh Trong

Stayed 1 night in Dec 2024

8/10 Good

Giles

Liked: Room comfort

It is what it is.

It was Christmas Day, so we didn’t see any staff. Collected our keys from a key safe. It was a comfortable bed and we slept well. Air con worked, thankfully. Wifi did not. Carpet wasn’t the cleanest, but the bed sheets were spotless and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Ernest

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Robert

Traveled with family
Stayed 1 night in Dec 2024

8/10 Good

Geoff

Business traveler
Place seemed nice. But the beautiful upstairs verandah had a stinking pile of rubbish just outside the door. Room clean. Arrival instructions good. Beds comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Prakash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good except wifi.
Stayed 1 night in Nov 2024

6/10 Okay

Linda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Plumbing needs work, room 110 (last room) had no hot water in the morning. Providing individual butter & condiment packs & tongs for bread at breakfast would help with food safety There was one opened pack of white sliced bread only for breakfast which people put their hands in to get a sliced of bread.
Stayed 1 night in Nov 2024

8/10 Good

Ernest

Liked: Cleanliness, staff & service, room comfort

Great Overnight stay

Staff are Pleasent Clean tidy room Comfortable bed and great shower hot water and pressure ,hair dryer in room Car park full but out the front parking not an issue Hotel is old but ideal for an overnight stay we will use this again
Stayed 1 night in Oct 2024

4/10 Poor

Luke

No hot water in shower is a slight issue
Stayed 1 night in Oct 2024